No wait both times I've gone in the past week. They provide full primary care. Staff is kind and…read morepatient.

Dr. krull is full of crap. He don't care about his patients. He'll send you home and say take…read moreTylenol. Like that's what I've been doing?? That's why I'm here for help?? Mf lucky I wasn't there with my family member or I would've ripped him a new one. Don't come here. It's a waste of money and time they don't do anything for you.

don't go here, they don't have a competent staff, just people in trainin! I went unpaid crazy money…read moreand a week later my ear infection has not changed! I paid 68 for some ear drops that do not work at all! the thing is they don't know what they're doing! please save you money and go somewhere else.

Dr. Pete took great care of my mother in law, who is suffering from dementia. He was kind, calm,…read moreeducative and I fell confident recommending this facility. I'd like to also mention the technician who helped intake us, was so sweet and I wish I had been able to retain her name. Honestly, these two wonderful people have my full respect, and if needed we will not be going anywhere else!

The office has been very helpful for my family. When something comes up and we need medical car…read morequick- this is our choice. Doctors can't always get you in and the other Urgent Care centers make you wait for hours on end. Dr. Pete and his staff are friendly, available and there when you need them 7 days a week.

The cashier working the front counter is having an extremely bad day. She was not only rude and…read moreunhelpful to the customers before us, she was equally unaccommodating to the customer behind us. She's been here for YEARS, so I'm sure nothing will come of this review but I wanted it known regardless.

I needed to refill my dog's prescription. My vet mentioned CVS could fill it so I asked them, in…read moreperson, and they confirmed they would fill this prescription specifically. CVS is 2 minutes from my house and the vet is 30, so sure. But they had to special order it. It took a week. When it came in they texted me I could come pick it up. So far, so good. I get there and the pharmacist is standing there with the bottle in his hands and proceeds to tell me they can't "dispense" the meds because it is a non human, pet only drug. They won't sell it to me. Really? You couldn't tell me that a week ago when I asked? They're literally messing with the health of my dog. Never going back.

Was really surprised to see the rating of this office on Yelp as a 2.5. My experience here has been…read more5+ stars. I see Dr. Topper. I've had two appointments with him. Every time I come into the office, the front desk attendants are personable, professional, and warm. They are responsive to my questions. The nursing staff here, particularly Alice, has been so incredibly warm and supportive. I equally feel heard and listened to by Dr. Topper. He takes me and my concerns seriously and provides a lot of information in order to equip me with the tools needed to advocate for myself as a patient. He always allows time for my questions and takes them seriously. I would definitely recommend this practice to my family and friends and anyone looking for a doctor who listens and provides patient-centered care.

I don't know why this office got a low rating; this is probably the best primary doctor's office…read moreI've been to! Everyone is kind, friendly, and professional. I've seen a few of the doctors, but Dr. Heather is my primary and she's awesome. I got my husband to come here also; everyone loves him and treats him like family. It's easy to park on this quieter downtown street, walk right in and be seen. I never have a long wait, and I always feel taken care of, even when I've been pretty sick. I know they have staff turnover, which they can't help, so as long as I can, I'll keep coming back.

This is a relatively new facility but if you have been to one WakeMed MyCare facility it will feel…read morevery familiar. I've been pleased with both the service and the speed of this facility. Everyone I've encountered has been nice, the system is easy to use to book appointments, and the staff is caring and professional. I really they that they take a holistic approach to health, they always ask about mental health, and they seem to genuinely want you to be your best and healthiest self. I'm a fan and I'm glad this location is here - it's very convenient.

If you're looking for a new doctor's office, skip all Avance Care locations. After years of…read moreheadaches and being treated like a number, I'm moving on. The doctors and PAs aren't the problem--they're professional and capable. It's the system they operate within. It's profit-driven, demands unnecessary follow-ups, uses platforms that constantly malfunction, and if you find a doctor you like, don't get attached. They leave. Here's what pushed me over the edge: I submitted a prescription refill request a week ago, a few days before I ran out. I've sent multiple messages and left voicemails. When I finally reached someone today, I got attitude and zero accountability. My provider had been out for over a week with no coverage plan. Nobody was monitoring her messages or prescription requests. No one communicated this. My voicemails went unreturned. When I called to ask what was happening, I was told: "I'm not responsible for anyone else. It's not my problem." That's Avance Care in a nutshell.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

Came here to bring for a drug test for a job. They took almost 2 hours to be called for a urine…read moretest. We asked how much linger and they said 1 person ahead and waited for another 35 five minutes and 2-3 people were called before us. Then we-asked again how much longer and they said we were next and continued waiting. Don't come here.

Your computer system appears to be sketchy. Always having some kind of issue. As an IT person, I…read morewould caution people not to use your facilities because if you aren't spending money on basics, such as a functional payment web page, you probably aren't spending enough on security and will eventually have a data breach.

My NP is Lindsay Palmeri and I could not ask for a more knowledgeable and caring human being to be…read moremy medical care taker. She has made it a point to know all that it is to know about me both personally and medically and I know this because I am not easy and she refers me to the perfect person for whatever it is that I am going for. I moved 67 miles away from the office and I will travel to where ever it is that she is. She is my perfect fit for my medical treatments

Second visit that I have to call back for my prescription. I had the same prescription for years…read more Did a physical and prescription refill appointment but they forgot to refill. Called them for 3 days straight about the prescription with no luck. Then they told me I had to do a new video appointment for them to give me my prescription. I dropped them instantly. Not to mention the waiting forever at the office for no reason.