Called today to set up an appointment for a simple oil change. I asked how much the oil change…read morewould be for my car. They stated it would be between $100 to $150! I did not walk but ran away. I hung up and made an appointment with another auto shop for a fraction of the price they quoted. This shop is extremely expensive for simple procedures. Shop for prices before committing to services or repairs here.

I had the unfortunate event of my car dying in the middle of the road, on a Sunday, an hour and a…read morehalf from home. I searched for nearby mechanics and noticed the Port Clinton Auto Repair had great reviews so I decided to have my car towed here even though they were closed and crossed my fingers. I hear from The mechanic the next day, Monday and they had it all fixed and ready to go by Wednesday. Some things I really appreciated were awesome customer service, transparency, and a full car inspection with an online write-up with photos. They were awesome to work with and would recommend them to anyone!

Brad and his team seem to honest to the bone. Needed an alignment back in April and Brad took the…read morewheel off and seemed I had hit the pothole to hard and he thought Toyota should look at it. Did not charge me a dime. It wasn't any easy fix for Toyota and their trained staff. Returned today for oil change and tire rotation. Awesome.

From the owner: Oil Changes Alignments…read moreTire Repairs New Tire Installation Hitch installation

Lakeland Auto and Marine is not just a repair shop. These are trained professionals who provide…read morethe highest level of customer service I've experienced ever in the automotive industry. I've been a happy customer for well over 10 years. Recently I learned that my truck needed a part that was no longer available from the manufacturer and tee going round and round for two months of manufacturer "support". I told Chris the problem that the truck was having and without hesitation was told "get it out her" and within days I was back on the road, with all thee confidence in the world once again I received from the Lakeland team. This isn't simply a repair shop....they are a problem resolution shop. I highly recommend without hesitation. Chris and his team are truly professionals leading the industry.

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

Amazing service, reasonable and honest!!! I will never go…read moreanywhere else! Honesty and integrity are second to none. Very happy, trust them for honest advice and service!

Had a leaking tire on the way in Friday. These sweet people patched it up on a Saturday morning…read morethat was already very full.

Fast service at a fair price I recommend them to anyone looking for auto repairs doneread more

Jacob and his crew are amazing. Our Honda needed urgent repair while on a family vacation. We ended…read moreup doing a weekend night drop of our vehicle. NextGen worked with us to get our axle replaced and back on the road in plenty of time. Very professional, fare prices and completed as promised

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

Shit people sold us car that had fucked up starter in it first told us they can't fix it then fixed…read moreit ? Weird now getting a rental that is FREEE with out car but has us wait 2 weeks for a car DO NOT GO HERE

Great service! Friendly staff, low prices. We've always been treated like family, and will continue…read moreto go back here for our sales & service.

I was urged by several people to find a different body shop due to the location and appearance of…read morethe building. However, after talking with the owner, I knew this business put a lot of care into their work. Minor Customs has been superb at answering my countless questions and staying in constant contact about the status of my car. Alex and his team fixed my car after a rear end collision which cause much more than cosmetic damages. My car looks perfect not to mention all of the other issues that were caused by the accident, he has fixed and got back to normal. The prices are fair, attention to detail is magnificent. Their customer service is to be envied by other mechanics and body shops. I can not recommend or talk highly enough about Minor Customs.

From the owner: We are a collision center with custom painting available. We also offer detailing , audio , remote…read morestart ,tint, accessories, and lots more that we can offer.