As a summer resident on Catawba Island, I needed a shop to complete regular maintenance on my Range…read moreRover, as the nearest Land Rover dealer is in Toledo. Baumann Chevrolet has been very accommodating with exceptional service that is timely, cost effective, and professional completed. On another instance, my BMW X5 hit a deer. Again, no BMW dealer here on the Island. Baumann put the vehicle up on their hoist and did a complete examination of the undercarriage for any damage. Fortunately, there was none. My fee for this: $0.00. I think their Service Department does a good job and sincerely tries to accommodate their customers.

Not only lied about my deceased husband's trade in value, also lied about the price of the used car…read moreI wanted. Jason literally lied right to my face. Had to contact the manager weeks after my check cleared to get a title. Used cars are hard to find right now, but why put up with the hassle of liars and slackers? They can't even do their job.

Reliable. Usually get in and out fairly quickly…read more Decent prices from a known business.

The service is average here. They did not have the part to make the repair so I had to wait a few…read moredays for it to come in. Honestly the car isn't much quieter after the repair. I've spent about $1000 on the exhaust in two years and it's not quiet.

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

I've had very good honest repairs there on an older foreign car (Volvo). They had to replace the…read moreentire electrical harness to the driver side door in one case. The repair was good and continues to work years later.

I've been taking my cars to the Warren Street Garage for many years, and have been happy to have…read morethem. They seem to specialize on Mercedes, but I've seen many foreign and domestic models there. Brian and Roger are willing to work through problems and find the most logical, inexpensive way to deal with them. If I don't need something, they will tell me that as well. I trust them to steer me the right way. Highly recommended.

They did my front brakes. They were friendly and helpful. They got my car into the garage within…read moreand done in less than a day.

Old fashioned service with today's technology. Dan Seamon and his guys have been taking care of my…read morecars for 20 years and I'm (obviously) a big fan. Several times I have taken my car in, really thinking the problem was big and expensive, only to have Dan make a minor adjustment and charge me little or nothing (!). He's great about prevention ("Would you rather pay me $50 today or $500 in one year?") He has the diagnostic computers to handle about anything. We are fortunate to have him in our community.

PJ's is up front and fair when I've used him. Price was below what other quotes were so that's what…read moretook me to them first. I've sent others to them and they were totally satisfied also. I recommend them 100%!

1000% recommended! DAN saved the day. AAA had me waiting for 4 hours in the freezing rain and…read moredispatched a driver to the wrong address and a driver with a flatbed to a parking garage. Dan was the third driver to take the call and got me out of the garage with ease. This man brightened my otherwise very cruddy morning. Dude is hilarious and made a bad situation bearable. Thanks Dan, I appreciate you a ton.

Jacob and his crew are amazing. Our Honda needed urgent repair while on a family vacation. We ended…read moreup doing a weekend night drop of our vehicle. NextGen worked with us to get our axle replaced and back on the road in plenty of time. Very professional, fare prices and completed as promised

While stopped at Bassets market in Port Clinton we had a total battery failure. A passer by…read moresuggested NextGen Auto as a good source for help. Jacob stopped with his booster box not 15 minutes after we called. He may have been doing a test drive and fit us in. He got us started, checked out our charging system and suggested where we could get a battery installed. Then to make a pleasant experience remarkable he refused payment. We could not have asked for better service.