Joined last June. Began ramping the cardio-fitness and slide off a few pounds right away. I had been off on my own incentive for about a year follow job change and I'm sure you know how that can go. Anytime, offers an open door policy, which eases things to fit your own time line. Not everyone would like the follow-up text messages if you "skip" a few days, but I found (felt the guilt) this encouraging. This facility in Cromwell, is spacious. Three basic sections: Cardio (bikes, ellipticals, treadmills, and a rower), Strengthening (free weights & circuit machines) - this area is a bit too crammed for my comfort, then the Group Room (nice space for group classes with too much to summarize). Trainer prowl the space and are available for any questions or concerns. Just watch the "Up Sell" pitch. They offer four private changing/showering rooms; 2 unisex changing only and 2 others, 1 Male & 1 Female with showers. There's also a small comfortable sitting area near the front door to catch-up with others and your social media (free WiFi w/ a password). Speaking of media, the Cardio section is well equipped with sets to entertain you to ease the monotony of the drill and to keep your pace steady. However, I've found the reception (possible Dish) prone to interruption. My lesson learned, bring a back-up such as a Phone and Bluetooth buds. In closing, the clientele, people of all ages, shapes and genders. It's so encouraging seeing those older than me and that margin tightens with each passing years. I just hope I'm able offer encouragement to those shy of my timeline. Woo Rah! read more

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I Been coming here since 2015. I didn't think the front desk person could get any worse than the first few but I was wrong. It has been good for years up until November of last year when we got our new one. The place has sadly gone down hill. The paper towel are never replace even when staff and doing nothing.i know they train people to do travel paths every so often because Everyone else did. I would love to wipe down the equipment n dry my hands once and awhile. The equipment was all rearrange in ways that don't make sense and not very safe. I and other member have come close to being hurt with it being so close to each other. I hate for someone to get hurt n they come after anytime. The evolve scale that was on the floor for years for all member to use is lock away in one of the offices for only clients to use. I would love to use it again n keep track of my progress like i use to when all member had the chance to use at any time of the day n not just clients at certain times, we all pay good money to use these perks. I brought all this up to the "front desk person" few months ago. I was given the run around and felt intimidated about my concerns which is not very professional I hope someone from cooperate can contact me and look into the situation or we can bump up the time for The next new front desk guy to come in. still haven't been contacted by area manager or owners. Texting isn't a professional way to contact someone especially when the whole review is about that person. Going to have to write these review on other platforms now. read more

Anytime Fitness - Empty paper towel everyday - Gyms Near Me - Cromwell, Connecticut

I used to be a member when I was living in New Hampshire, but they shut down the only gym within reasonable driving distance suddenly, so that put a bad taste in my mouth. I was trying to schedule an appointment to check out the gym in Cromwell, and when I filled out the form online, I started getting tons of marketing calls and texts from a sales rep. When I tried to schedule an appointment to try it out, the sales rep was very rude. Not only were they very quick with me on the phone, as if they were preoccupied, they were completely unwilling to make a time to come check it out during the times I was free. ANYTIME Fitness, but NO TIME for customer service. read more

More like a time share membership than a gym. Super expensive and tons of fees plus they get you for an extra month if you quit.

I emailed John 2 weeks after joining to cancel my membership. He denies my request. I never signed a contract. I was never told that wasn't an option BEFORE I paid. They email you an agreement AFTER you pay. I told John about my hectic work schedule and mandatory overtime. He assigns me a trainer that isn't available to meet my needs and never replied back when I told her that John is aware of my schedule. The menu for the group challenge was "different & undesirable" to be nice. I shouldn't have had to file a complaint with the Attorney General's consumer affairs dept to get him to stop charging my card. Planet Fitness is $10 a month and they tell you're allowed to can cancel whenever because they're not hurting for members. read more

Signed up for the 6 week challenge. They say free during advertisements, but ask you for $400 deposit. They tell you, as well as have you sign a contract, that says if you meet your goal you can get your money back or use it towards your future membership. I didn't care about the money because 1) best case scenario, I love it there and want to continue. 2) I don't like it, I can get all or part of my money back to use at another gym. I did not want to continue with the gym because I did not like it. For 250, a month, the quality was not there. The challenge itself was disorganized, I needed more direction than I got. Ex// my first personal training session was actually a group session, and I spent more time trying to figure out the app I was suppose to use vs. work out with the trainer. I wasn't told until 2.5 weeks in that I was suppose to be using that app at the gym. I also hated that the scale is right in front of everyone. They ask you to weigh yourself once a week.. but what if your self conscience...? I can't be the only one that feels this way! It honestly reminded me of planet fitness which is what, $20 a month? One of the treadmills sounds like it's broken. For the cost of their membership they can fix it. Oh and when I told them I was not continuing on, they refused to give a portion of my money back. They said it's in the contract, but it's not because I took a picture of it. NEVER sign anything without keeping a copy for yourself. They tried telling me that it was in there. They said it clearly states that they money can be only used towards future membership. Load of crock. I'm sorry, but I can't believe the employees stand behind this program when it's so clearly a marketing scheme. They fooled me! So I guess money trumps business ethics. The owner commented that they have been trying to get in contact, but has not. And never PM'd me on YELP. read more

Have to give another review here. Long term member at this gym. I wanted to update folks that there is a new manager, John. This gym hasn't been this clean or organized in YEARS. Just recently (3 months) have been coming back regularly and couldn't be more pleased. I hope this man is getting paid what he's worth! read more

This gym was already sparse on equipment for people who lift weights. As I travel and don't use this gym regularly it's almost as if I walk into a smaller gym Everytime I return. The area that was used for free weights has been reduced by almost half, the equipment is all squished into a non functional space. There is no room to do basic exercises like dumbbell flys without worrying about hitting your neighbor. It seems they are focusing more on group classes which is fine but stop calling your self anytime fitness and go as a class fitness studio. Ever growing disappointment every time I use this facility. read more

Security. What security!? Women please think twice if security is what you are looking for. As a nurse who works odd hours, I love the idea of being able to go to the gym at unconventional hours. Anytime Fitness appear to pride itself on security with the key fobs and cameras. So I figured hey I'll give it a go. Oh how wrong of me. Members allow non members inside the building too many times for comfort. I'm at the gym 3:30a.m. So when this happens and I'm the only one there I will leave mid workout for my own peace of mind. Anytime fitness took over 4 weeks (TOO LONG!) to find member and terminate her membership. Even though I gave the the exact time of entry. But hey it got done. Thought it was over. HA! Yeah ok. This morning just finished my workout and cleaning machine. Look up to see a guy at the door who began to knock trying to get members attention. Ignored him and went about my business of getting ready to leave. Went to the back and came out to find member got into the building!! Really! I was pissed so very, very pissed. Went to my car called Anytime Fitness and left a message on their machine. I screamed yelled and cursed I'm not proud but everyone has a breaking point. After phone call I broke down I sat in my car and cried and cried. Driving home and still was crying. Was able to finally stop when I got home to my fiancée. When you have been a victim of a crime you become so aware of your surroundings. Even though it's years later. You try not to put yourself in situations that you feel fear in. This includes skipping events and places. Your whole life changes. I just want out of my contract. Sorry for the long review. read more

Just finished a 6week challenge, my schedule is crazy, I was able to attend the early 6am classes (great workout). I wasn't able to fit in personal trainers, with this said between the classes and nutrition program (met the challenge goal) HURRAY! HURRAY!! This challenge has given my weight loss program a great jumpstart to a healthier mind, body and life. read more

Disorganized and scammy. We were given the run around with simple questions and billing concerns. It took us month to resolve a simple problem and everyone gave us a different answer and excuse as to why it wasn't done, even though we were told each time that it would be resolved. Totally unprofessional and disorganized staff. read more

Great gym!!! One of my favorite places to de-stress. Good management and trainers. It's nice and new and clean. I started as soon as they opened. I love the location. Very convenient. I love the fact that I can work out anytime. Most gyms close at 5 on the weekends. I love that I can work out after dinner on a Saturday!!! Update....went downhill very fast. Management turns over like every other week. Nobody says "hello" when you walk in anymore. The managers keep their office door closed. They don't want to be bothered from all that "work" they are doing. It's not hard to say "hello" to their customers. Don't they want us to recommend them to our friends.... read more

Awful. Don't join!! Gym would not cancel my membership kept telling me I had to send a letter. I sent a letter and they continued to charge me I am now sending a certified letter so it doesn't end up in the trash again. Terrible experience! STAY AWAY! read more

Great coaches and new manager is awesome, cant wait to see the finished remodel! Love the convenience of the 24/7 access as well. Will deforestation be recommending to friends and family. read more

Have gone to this gym for about a year and I decided to start working with a trainer. Shortly after I had to get switched to a new trainer, which I was accommodating to. I had a lot of success with the new trainer and got into a good routine. Now, after training for less than a year and with two different trainers, they decided to terminate this trainer and I am again left without a trainer. I let the branch manager know in email and in person that I don't appreciate getting bounced around and forced to accommodate my schedule and build new relationships with new trainers at this rate, that was not my expectation going into the program. I've expressed my concerns via email to managers multiple times and have yet to get a response. I initiated a meeting with the branch manager who told us essentially that we are stuck with the rest of the training and will get switched to a new trainer... once again. I was approached by another staff with the same outcome. Still no response from management to my emails, which the branch manager told me to send and outline my concerns and what I wanted addressed. The location is convenient, but for the money that you pay, which I would say is above average, the customer service especially in this particular circumstance leaves a lot to be desired. Very disappointed with the way this has been handled. read more

This location is on my way to work so I generally go in the early morning. I train with Eric who is fabulous (he's done wonders helping me with my core and lower back; working with Eric has yielded better results than 3 cortisone shots) and have taken classes with John and Kelsey (I love Kelsey...she's a good cheerleader without being a cheerleader). I do take Yoga on occasion as well and have no complaints other than I wish there was dedicated Yoga space. No complaints about staff or classes. My only criticism is that it takes a long time to get new equipment (we needed new medicine balls and it took forEVER!) and that the bathrooms can be crowded and you need to wait (also...no or crappy exhaust fans so you feel sticky getting dressed). Otherwise it's clean, well staffed, convenient and at a great price point for what you get. Keep in mind in regards to the negative reviews, auto-renewal plans almost always have bugs like this. Cover your butt and put your cancellation in writing even if your contract is up. As for people...it's difficult for any place of business to police customers/clients. Cut some slack when it takes a little longer to resolve issues than you'd like...and understand that sometimes the unreasonable party is YOU (I even have to remind myself of this sometimes)! read more