stay away from barwood. period. Dispatchers Not to be trusted to know how to schedule the correct…read morevehicle. Huge difference between a wheelchair cab and a sedan car. Trip out was scheduled for a wheelchair van. Open ended as return time know to me. I called to schedule return trip. They sent out a sedan. Dispatcher sent out a sedan! my dad and I have now been waiting over 2 hours since first waiting for the wrong vehicle and now waiting on the correct vehicle for a wheelchair. My dad is elderly and the lobby is breezy. It is cold and rainy. It has now become a health issue. I'm calling the main office tomorrow to get my money back from the return trip. And filing a formal complaint.

Barwood taxi is always on time, I have used them many many many times in the past from 15900 Indian…read moreHills Terrace, Derwood MD 20855, to 199H East Montgomery Avenue, Rockville MD 20850, and they never delay, If I never joke around with this company, this company never joke around with me, because I am not playing a game with them, even when I use Call n ride, a lot of taxi drivers, ask me to take the bus 59, 55, Q6, and etc, since Taxis are for emergencys only, leg injury, arm injury, bad weather, or specific permission, second, If I am in a hurry, all that i have to do is call their Dispatch team on the phone(301)-984-1900, tell them my location, phone number, address, and where, drop off location, and etc, and they will send me a taxi as soon as possible, since their reliability is excellent, I never have to complain to the county about Barwood, Third, after I book a taxi with them, I have something called an confirmaiton number, from their dispatch team, written down on paper, however, Barwood knows, it, since I meet nice dispatchers all the time, instead of mean ones, and they never forget to inform me for any delays, which is usually on the phone, Next, Barwood always have a ton of cars, in their fleet, since i do not need an SUV or a minivan every time, it is based on passenger, and the customers needs, I am not on wheelchair, or have more then 1 passenger, so a car is enough, since it saves on time, money and gas. Finally, their taxi drivers, have excellent customer service skills, I always have to greet the taxi driver, by stating , How are you doing today? whenever, I enter the taxi cab, or else no driver would take me, which makes the county lose money as well, so remember the greeting is very important, and some taxi drivers, love to have a conversation with me, I would do it back to them, since we have nothing to do in the taxi.

Dispatcher was not helpful and rushed me. Not friendly at night closer to 9pm when I calledread more

excellent company serving Montgomery County, not all cab companies, accept call n ride card, but…read moreorange taxi does.

First time user of Affinity Airport Sedan (one month ago) and couldn't be happier with their…read moreservice. My driver was on time, his car was spotless and the drive was quite pleasant! Thank you, Jody ! From booking the reservation to my return trip to the airport, everything handled professionally. Will definitely use their service again!

First time using this service and best compliment is I will use them again no question. Used…read moreAffinity fore round trip to DCA and back home.Drivers were right on time and courteous. Also wanted NO SHARE rides. Price was reasonable/fair. Thanks ....

Regency taxi, is the best company serving Montgomery County, because of the following reasons,…read moreFirst of al, they have so many vehicles in their fleet, whenever, I really needed a taxi to get to work, they have one available, Second, There drivers are extremely nice and friendly, being nice and friendly, is a very important aspect of any cab company, Third, They always accept call n ride card, this is not a joke, however, whenever, I pay with call n ride, that means I do not have hard cash, and regency never gives me a tough time about that issue. Next, They partership with Metro Access, I have my own Metro Access, card, when riding the Ride On Bus, I must present it to the bus driver, in order to get the discount, however, Regency partership with Metro Access, which is also a taxi company, serving Montgomery County, but it is by passenger, that is a big deal, because sometimes they show up extremely late, other time they increase the price, for seniors and people with disabilities, for instance, it used to be only $3.00, with Metro Access, however, now it is $4.00, if you are like me, do not have the money, then use taxi, or else you will become broke at the end, with no money. Finally, it is extremely easy to book a taxi, with Regency, since they have my name in the system, and all that I have to do, is to tell them the following, my name, pick up location, drop off location, confirmation number, and etc, for instance, if I am calling from Shadygrove Metro Station west side, I must say that to their dispatch team, or else the taxi driver would get confused. Finally, I love the color white, it is very attractive. so it is not a game that you play with your friend, but in my option, I would really use Regency Taxi, if I am late for work, in a hurry, in a meeting, going to a special vacation, and etc, because they are not joking, I must provide an why at the end of the booking every time, or else just take the bus, no taxi, It is only for emergencies, for instance if I am really injured, of some kind, and can not take the bus, I would use this company, if it is on time every time, or if there is no bus on the weekends, I would use it, because some kind of public transportation, like Ride On Buses, do not run on a weekday schedule, it is on a weekend schedule, and this is an excellent, alterative if needed.

Worse ride ever through metro access. Driver came and said he had another pick up in opposite…read moredirection to my doctor appt. Was never advised there was another pick up and he dropped the person at Target!! One hour later for my doctor appt. Was target more important NO!! Never again and rude. I will tell Metroaccess

Mark is my hero!! I…read morehave used Heavens Bridges three times over the past couple of years for my executive's trips to Washington DC. The first time, I picked Heavens Bridges at random from the internet. That was my lucky day! The travel for each trip has been unique and often somewhat complicated. Mark is flexible, professional, friendly and kind. He calmly rolls with the changes that are thrown his way. If he's not driving, he personally answers his phone. When travel plans change (and they do), Mark handles it with ease. I would strongly encourage anyone traveling to the DC area for business or pleasure to contact Heavens Bridges. I wouldn't use anyone else. If I could check more than 5 stars, I would gladly do so. They are that good!!

The Topaz Hotel called Heavens Bridges to take me to Dulles. I was impressed by the fact that he…read moreshowed up perfectly on time - in a gorgeous Infinity SUV. What can I say I felt like a princess or a celebrity. He came straight I to the lobby, greeted me with a wide and friendly smile and escorted me to the car. The car was absolutely spotless (I dare you to wear white gloves) and in the cup holders there were two complementary bottles if water and a crispy new Wall Street Journal - NICE I had no need for either because Mark was an amazing conversationalist. The drive to Dulles went by in a flash. If you need to get around DC or you need to get ti and from Dulles, Skip the taxi and hire Mark instead- especially if you're with a group of people. It will be cheaper than a can.

Do not use another service, other than Action Taxi!! Phone friendly and on time! Visiting from Los…read moreAngeles and they made my stay and transport great! Thank you! Martín C.

Action taxi, is specially designed for people with disabilities, and seniors, I use them all the…read moretime before the covid 19 pandemic, and they are always on time, with the friendist drivers, cleanest cabs, best customer service, and always accept call n ride card, for instance, once I booked a taxi from 2210 Veris Mill Road, Rockville MD 20851, to 15900 Indian Hills Terrace, Derwood, MD 20855, and cab number 2751, was on time to pick me up, and I had gotten home as quickly as possible, most importantly, they have excellent dispatchers that tells you if there is a cab near by or not.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!