After encountering the gut-wrenching sound of my vehicle not turning over last night, I called…read moremembers of my local church community to find a reputable roadside assistance/tow company. I received Dan's name/# and called him this a.m. I hadn't (thank goodness,) had a vehicle leave me stuck for over 10 years. This was a new (used) vehicle to our home. I had zero history with any companies in the area, as I had never needed one! I should not be surprised as to the amazing/quick/excellent service that was provided. I've now been able to read the reviews here on Yelp and they are 100% consistent with what others have shared. He was at my home on-time, courteous, kind, and even offered to make sure that my vehicle re-started after I turned it off/started it up again. His jump-equipment and his truck/flat-bed are all very clean/well-kept. Even though I had to pay out of pocket, the charge was VERY reasonable under the circumstances. I found out since that Tow AZ is contracted with my insurance company as well (you can bet I'm going to add roadside assistance/towing to my auto policy now!) I hope I don't need to see Dan again anytime real soon - but I'll be passing his info around to my friends/family for the future. His company will be the only one I'll use.

Great service! My husband and I were visiting az from OC months ago and got a flat in the middle of…read morethe night in a unknown neighborhood! So happy AZ Tow was fast and very helpful!

Always great service for last 15 years, good people and very knowledgable, always courteous and…read morefast!

Ecology tow called in the morning, set a pick up window & messaged when they were on their way…read more Ryan the driver was customer service focused and very professional! We had an excellent experience.

I had a complete electronic failure in my jeep rendering it undrivable leaving me stranded in the…read more100 degree phoenix heat ... after hours of trying to get my Tesla insurance to even acknowlledge that I had roadsiude coverage (HOURS!) - I finally was able to get the referal number to your Sub City Towing. The representative was very very nice, kind and helpful and the company handled this quickly, compassionately and professionally - and without making me wonder about the details. When the towing guy "Duane" came (very quickly!) - it was with good notice and communication. Duane was friendly, professional and fast. It was a long trip home and he realized I was probably frustrated and tired and allowed me to unwind and relax during the trip. Dropping off my car was fast and professional. Every aspect of dealing with Sun City Towing and the people was a pleasure and the bright spot in an otherwise difficult day.

I was quoted an hour wait for a tow and made it very clear to my insurance provider AND the…read moredispatcher that I was already low on gas. Instead, I waited over two hours in 112-degree heat with no communication, no updates, and no courtesy until I reached out. When I called to check on the status, I was met with immediate attitude. The tow truck driver, Mike, cut me off mid-sentence, told me it wasn't his problem, and dismissed my concern entirely...when all I wanted to let him know was about my gas concern so he could come prepared. To make matters worse, he didn't hang up properly and I overheard him mocking me (with his female friend who was riding along with him) for staying with my vehicle as if it was ridiculous for me to want to stay safe, in AC, and protect my property especially when I am not close to home and have no one to come get me. Regardless, it's my right. Delays happen. I get that. But the lack of professionalism, compassion, and basic human decency in how I was spoken to is what makes this experience unacceptable. The entire time, both of them were smoking with lit cigarettes near me and the vehicle. The only reason this review is getting 2 stars instead of 1 is because the driver at least correctly identified a missing cap on the shift linkage bushing so I could explain it to my mechanic. Still, that doesn't excuse the complete lack of professionalism, communication, or respect from start to finish. I would think twice before relying on this service.

These guys rock! My Forerunner broke down on the side of the road and they were there in 15 mins,…read morethe tow driver (Richard) was super nice and was a great conversationalist! This place is definitely affordable and quick, I recommend this place for anyone who needs it!

My car did not start and Richard came quick and was able to help me. Great service and I will…read morerecommend them to anyone

Was just driving north on the 51 and was almost taken out by one of their tow trucks who was…read moremerging in and out of lanes because the tech was on the phone. Called the company to see if they could at least tell their tech to be careful and the person who answered told me there was nothing they could do about it. Your logo on the side of that truck there ought to be something you can do about it. Very dangerous.

Very fast service and professional. JR took care of my car and made my tow go as well as it could…read more Definitely recommend.

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

We were let down by another towing company (who was Progressive's "preferred supplier" - utterly…read moreuseless!). After waiting 3.5 hours on the roadside in the dark, the "other" company never even showed. It was after 10pm and we called Castro. He was a little way away finishing up another job. He got there within an hour. Wonderfully polite guy and was very carful getting our car loaded and transported to our mechanic's location. Very friendly and competent. Wouldn't hesitate a second to call him again if we needed towing. Need TEN stars!

Great job! Easy to work with and very timely. Thank you so much, Casro'o's…read more. They showed up in a timely manner and did a great job. I highly recommend them. Thank you, Castro's.

I received great service. Timely and quality service. Needed a hand with my vehicle and they came…read moreright to the rescue no questions asked. Thank you.