ZERO STARS!! Beware…read moreof this company and its owner. My husband needed a tow and their driver dropped the bike on its side. Bikes got less than 3k miles and is now damaged due to the negligence of this driver and company. The drivers definitely need to be trained better if they resort to asking customers for assistance while loading and unloading the bikes, the job which they are paid and responsible for.

Mike was my driver And came through to pick us up and take…read moreus to our destination Thanks George for sending mike to help us out.

My classic car broke down, and I was stranded on the side of the road. I called my insurance…read morecompany and they arranged a tow. Supposed to be about an hour. 1.5 hrs later Executive tow cancelled and hung up on me when I called them. Alien Towing was contacted and I was informed it would be more than two hours. I called Alien explained the situation agreed to take a tow truck that wasn't a roll-back and I said anything to expedite my situation. I was afraid of my car getting hit, it was close to the road. Eduardo the owner made some calls and a truck showed up in short order. The driver was knowledgeable and very careful with my baby. Thanks and keep up the good work. I will try to get the other company removed from the insurance call list.

My brand new car started leaking antifreeze and smoking all over the place. Alien towing was…read morecontacted through the dealership and showed up quickly. Took good care of the car and dropped it off at the right location, great communication with me throughout the whole process. Eduardo was very nice and professional. He even sent me a photo of the drop off location so I knew the car was secure. Thank you for your help!

Was just driving north on the 51 and was almost taken out by one of their tow trucks who was…read moremerging in and out of lanes because the tech was on the phone. Called the company to see if they could at least tell their tech to be careful and the person who answered told me there was nothing they could do about it. Your logo on the side of that truck there ought to be something you can do about it. Very dangerous.

Very fast service and professional. JR took care of my car and made my tow go as well as it could…read more Definitely recommend.

Got stuck in the mud in my beefy capable 4x2 jeep. Called Harvey's way and got pulled out the deep…read moremud with no problem . Showed up ahead of schedule price was affordable and didn't change when they showed up on site. Very professional company with great communication. Really got me out of a self inflicted jam ha!

Simple the best! Did a outstanding job. Will go with them again great customer service.read more

I had a tire blow put late one night. Not knowing if there was more damage, and being unfamiliar…read morewith the area, D&J helped me find a safe location of a particular chain mechanic and safely towed me there. The dispatcher and driver were both friendly and professional. The driver was exceptionally patient with someone who hadn't been towed before and didn't know what to expect. Hopefully, I never need a tow in Peoria, AZ again, but I recommend D&J to anyone who does!

D&J was reasonably priced, quick to respond and went above & beyond to help us…read more Thanks Josh!

Ninja tow is a fabulous business. The staff goes far above and beyond what they need to do. They…read moretruly understand customer service.

This place is absolute trash. They steal your stuff out of your car and pretend like they didn't…read more And then wanna argue with you about it

After encountering the gut-wrenching sound of my vehicle not turning over last night, I called…read moremembers of my local church community to find a reputable roadside assistance/tow company. I received Dan's name/# and called him this a.m. I hadn't (thank goodness,) had a vehicle leave me stuck for over 10 years. This was a new (used) vehicle to our home. I had zero history with any companies in the area, as I had never needed one! I should not be surprised as to the amazing/quick/excellent service that was provided. I've now been able to read the reviews here on Yelp and they are 100% consistent with what others have shared. He was at my home on-time, courteous, kind, and even offered to make sure that my vehicle re-started after I turned it off/started it up again. His jump-equipment and his truck/flat-bed are all very clean/well-kept. Even though I had to pay out of pocket, the charge was VERY reasonable under the circumstances. I found out since that Tow AZ is contracted with my insurance company as well (you can bet I'm going to add roadside assistance/towing to my auto policy now!) I hope I don't need to see Dan again anytime real soon - but I'll be passing his info around to my friends/family for the future. His company will be the only one I'll use.

Great service! My husband and I were visiting az from OC months ago and got a flat in the middle of…read morethe night in a unknown neighborhood! So happy AZ Tow was fast and very helpful!

John was very nice and helpful! I am so grateful, this towing company is not like how most are and…read morethey are very sympathetic. Great work.

My car was removed from on front of my own home on private property. We thought for sure it was…read morestolen because in the 5 weeks we've lived here not once has either my husband nor I been informed that our community enforces towing. In my journey to locate my car I spoke to an employee and simply asked who requested the tow so I'd know who to contact for disputing this, and based on his hyper defensive response it was immediately clear who was responsible.. I tried to communicate that there is no signage mentioning towing because I'd actually went and looked specifically for that just hours before, knowing my son would have to park on the street due to our moving boxes arriving earlier that day and filling the garage. He was rude and aggressive and tells me "ma'am you broke the rules and got caught, now you need to pay the price" ! No sir, that is incorrect. See, you do not get to force consequences onto me that I did not willingly expose myself to. I did my due diligence assessing my risk, and in the absence of tow away signage I made a decision to violate my HOA policy knowing all too well that at worst would lead to a warning or small citation at which point the issue would be resolved as our garage would be cleared out .. So while I chose to break HOA rule, this man and this company actually broke the LAW!! With your logic "wrong is wrong", then I will be damned if I pay you to violate my rights. I'm not held to ADOT, city and state standards of practice, you are, and enforcing towing on private property without adequate signage is in direct violation, You also kept my vehicle a whole extra day despite law stating you needed to be available to release it, you were unreachable until the 4th attempt and then returned call from unknown number over an hour later, hung up on me when I called at 10am literally in route, and then told my husband at 2 pm that you were "away for the day" despite closing at 5, on top of that you stated "cash only" on the phone which is also unlawful. So that is 3 blatant violations right there and you want to tell me about rules and consequences?? My husband informed you that the signage is nonexistent but you chose to charge him $275 anyway, and had the audacity to say it was "probably" me who removed your stickers . So I've gathered my evidence, including the clearly visible rain and sun rot residue where stickers once were, videos/photos of the post where there's SUPPOSED to be a tow enforcement sign at the entrance of our community, and I'm also putting flyers on every door in our community to see who else was affected by your predatory and unlawful towing on private property and we will be meeting again in court. I submitted a formal complaint with ADOT last night and quite frankly I'm hell bent on making it crystal clear who needs a lesson in accountability here. I told you repeatedly I didn't want to fight with you on the phone but you continued to overpower, insult, and steal not just our property but our money as well. Two people in my home use that car for door dash and uber as their sole income so you will be covering lost wages.and the TV that was in the back seat exposed to the summer heat for two days will not turn on now, and had you made yourself available to retrieve our vehicle as you're obligated to do, we could have had the ability to protect our property from the elements. But you didn't do that because I respectfully disputed your actions and you wanted to show me who' makes the rules.. This is so blatantly unacceptable and unlawful it's going to be open and shut in court. I'm honestly shocked that you actually went thru with taking our money. And I will see what we can get accomplished in person or in court regarding your contract because I don't pay HOA to hire criminals to prey on us. I'm honestly disgusted that people and businesses like this exist. - Kristina Capello