I am a repeat customer simply because they are extremely professional and always go above and…read morebeyond my expectations. They are so careful with my items, wrapping each piece in blankets, straps and shrink wrap and gentle with everything they touch. Their attention to detail is excellent and they communicate well before and after the move. They may charge a little more than other movers, but once you see them in action, you'll agree it's well worth it. I highly recommend this mover over all others.

They arrived on time and price quoting was very clearly lined out before they began. The guys…read more(Joshua and Caleb) were friendly but did the job very efficiently. I will use this company the next time for sure!

Guys showed up on time and ready to complete the move. Very polite crew. Finished with no damage to…read moreanything

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Christian and Cameron were punctual and professional. They were fast and careful with our furniture…read moreand boxes. Before beginning, they walked the house and asked questions about how we wanted things organized. I was impressed on how much they were each able to move by themselves! They were beasts! Everything was loaded from our old house quickly. There were a few items that didn't fit in the truck but we were able to go back later and retrieve. Christian and Cameron wasted no time upon arrival at our new house. They were communicative and checked in periodically to ensure boxes and furniture were going to the right locations. They quickly unloaded and had our furniture reassembled in no time. We were very impressed by them. They carried themselves professionally and were friendly. They had us unloaded quicker than expected! They were very appreciative of the Gatorade we picked up for them and thanked us several times. After unloading, they walked the house with us to ensure everything was where we wanted it. Can't say enough good things about these two and about Einstein Moving. Price was very reasonable especially considering their efficiency and quality of work. Well-worth the cost. I've already recommended Einstein Moving to others. Would definitely hire again! Christian and Cameron worked hard on a very hot summer day and were well deserving of the generous tip. Thanks for an amazing experience! You have two wonderful employees!

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

Easy moving? Yup, I said it; it's easy to move when you have this team assisting you. The ease of…read morebooking them and the affordability is the first to be noted. You already have a lot of stress with moving but they came in and quickly and efficiently packed up our belongings. We had some furniture that needed to be broken down, the expertise they had with knowing what do and had the tools in hand. They took delicate care of our belongings like it was their own. Most movers just shove it. John and John were so friendly and kind. It was like my bestie came over to move us. You haven't booked them yet after what I just reviewed? Ok, well let's get keep it going. Summer 2023 has been a 100° beat down. And this heat gets people upset, tired, and irritable but not this company. They were all smiles and again the efficiency of their work...chef's kiss! I've already referred 2 friends and they have also gave them that 150% quality of work. Thanks College Hunks for helping us

They NO SHOWED me! I will never recommend nor use! Their…read morecustomer service center (national) tried to call both the store front and the owner of the franchise and only reached the voicemail. Absolutely unacceptable and unprofessional. Do yourself a favor and move using All My Sons! They were super nice, respectful and helped me out in a pinch! I couldn't give NO stars as they deserve. HAD to give one.

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

They were prompt and careful. Got the job done and made sure they were careful, moving everything…read moreas directed. The price was fair. We would recommend them.

The movers were friendly, fast and professional. I needed a same day service and they were able to…read moreaccommodate for a fair price.

Have used this company before and it was a 5-star move. Called to see if they could move a bedroom…read moreto the office space and the office upstairs. They were here on time and did a very professional job will be using them in the future for other moves.

These guys are beyond amazing! From the very beginning planning stages to the very end. The level…read moreof professionalism and care exceeds any expectation. I have used this company 2 times prior and they moved us again today...never disappointed!

I would not recommend Step-by-Step Moving & Delivery based on our experience…read more Last month, they moved my daughter's belongings from one house to another in Plano--a distance of less than one mile. We requested a crew of three movers, but they showed up with four. One of the crew members appeared to be very young and inexperienced, possibly under 17. Instead of helping move items efficiently, he spent a long time trying to dismantle a crib with a screwdriver. I politely suggested that they simply move the crib without taking it apart, since it would save time. Apparently, he didn't appreciate the suggestion and went to speak with the crew leader. To my surprise, the entire crew stopped working and refused to continue until I left my daughter's house. They claimed it was because of "liability," but they couldn't clearly explain what liability they were referring to. We ended up losing about 45 minutes before they finally resumed the move. The entire experience was very unprofessional. Before the job started, everyone was friendly, but once they began working, the pace was extremely slow. It often felt like they were moving one small item at a time instead of working efficiently. A four-person crew took nearly the entire day to move the contents of a four-bedroom house less than a mile away. Based on our experience, I cannot recommend Step-by-Step Moving & Delivery. If you're looking for movers who work efficiently and professionally, I would suggest considering other companies. This photo shows the moving crew standing around instead of working. We waited nearly 45 minutes while the job was at a standstill after I politely suggested a faster way to move a crib.

Good job. Movers arrived on time. Everything made it safely. The two hour move was reasonably…read morepriced.

Had a terrible experience! Moved from a 3 bedroom home, minimal furniture, had 90% of boxes in…read moregarage and few by the door so it would be easy access for them. They didn't wrap multiple items chipped 2 dressers, dining room table, dining chairs, threw couch cushions into the back of the truck (damaged leather) and took 6 hours! When trying to get a hold of managment they ignored text, emails, and voicemails. Finally admitted they never used the movers they assigned that day. They did send someone out to fix items but was not the same. Very unprofessional will not use again.