Walking around Ketchikan, there were lots of jewelry shops with people standing in front, trying to…read moreget you to go in to their store. There were a few that were pushy and refused a polite wave off or a "no thanks". It was different with this store. There was no one pacing outside waiting to snare anyone that walked by. Instead, the employees were standing inside by the counters, relaxed and patiently waiting for people to walk in. We walked in for the free charm and were given one, no strings attached. The store was very brightly lit and so were the cases. There was a lot of variety of jewelry and we were allowed to try them with no pressure to buy. The employees there were very friendly.

I was on a royal carribean ship on June 2023. I was given a flyer that showed a sterling multi…read morecolored forget ne knot necklace for under $200. When I got to the store I was informed no such item existed. I went to see the guest shopper on board and was assured it was a promo and to go the the juneau shop Again I was informed no such item existed. I am so upset at both royal carribean and effy. Please do not offer an item if it is not available. My young daughter was devastated, it was tge only thing she wanted.

Did a great job with my computer problem and also got my mac and pc synced. I was anazed.read more

Hi, I bought two rings on june 30 2025 both the same I think they are called "northern lights"…read more They have two stones and a swivelling double shank. My sisters ring has come apart two of the little lugs have snapped off ! So the actual double headed crown has come away from the shanks. Can you advise if this is covered by a 12 month warranty? Sorry to have put this in a review but can not find an email address for you. Thanks in advance for hopefully your positive response. You can contact me directly on Smithies808@gmail.com Norma Smithies

This was our second trip to house of diamonds. Each time we had a wonderful experience and our…read morepurchases have received many compliments. Beautiful pieces of jewelry in the store. You actually feel the sincerity when making a purchase from this store unlike the tons of jewelry stores in town. The staff was wonderful especially the owners. Ask for James Bond when you go in to visit.

We shopped 12 Jewelers in Ketchican for our anniversary diamond. No one else even came close to…read moreinfinity. Professional staff and gorgeous stones. You show check them out!

Beautiful store, beautiful jewelry, great quality and amazing customer service. I've been wearing…read moremy ring since I bought it and have received so many compliments.

Another jewelry store in Ketchikan except everything is priced just like the name, $99 or less…read more All items are sterling silver and made with semi-precious stones. Didn't see anything that I liked but the owner was helpful and friendly. He chatted with us, the only customers, as I looked around. Small, new store to check out. No store signage yet so look for the signs posted.

While in Ketchikan, I wasn't necessarily looking for something in particular, but I wear a plain…read moresilver chain and thought it might be nice to get a silver charm for it. When I walked into Orca, the owners were immediately friendly and asked if there was something I was looking for. I told them I was looking for a pendant, preferably silver, and they directed me to their cases with pendants. And that's where I saw it. A gorgeous onyx whale tail set in silver with a turquoise "midnight sun" and opal insets, some of which represented the northern lights. I love Alaska and have vacationed by cruise 3 times and by land at least half a dozen times. Whale watching is always a top priority for things to do in Alaska, and I've spent many sub freezing nights in Fairbanks out photographing the auroras. So this was literally the perfect pendant for me. There were large and small ones, but I really like the small because I'm not a very flashy person. There were more in that size than just those in the case, and I was able to look at all of them and decide which one I wanted the most. The pendant is hand made and signed by the artist, and you could tell how proud the owners of the shop were to offer a piece that wasn't mass manufactured. There was no hard sell, but there didn't need to be. I knew I was buying. As we wrapped things up, they decided that my wife Cathy should have something special as well and gave her a wooden whale tail that a friend of theirs hand-carved. It now resides on our display shelves here at home and will always be a reminder of our cruise. It really couldn't have been a better shopping experience.

So kind and welcoming! Ali and Tamerah are very knowledgeable and had my new ring resized for me in…read more10 minutes!!! I love my opal ring and pendant!

This place is amazing. Roy and Tina, as well as Kim do an awesome job of providing personalized…read morecustomer service. They have a wide variety of instruments and equipment for sale. We really enjoyed being, albeit briefly, a part of the community band, jazz band and trombone choir. What Ketchikan has in this music store and it's owners is a true gem.

Fun store. The salesman, Sam, was particularly helpful in our purchase! The trick with Effy is…read moredon't settle for the price as marked. It will go down! Negotiate! Beautiful jewelery.

Between pushy-salesman and the "sell as much to tourists as we can" attitude, I don't think that…read morethis place deserves all the business it gets. The prices are definitely not what the jewelry is worth, and the free pendant stuff is just to get you in the door while they bombard you with questions.