Needed beds switched in different rooms. It was an unusual situation and it needed to be done…read moreimmediately. They went above and beyond to help us and were at the house within 4 hours to get it done. They were so kind and caring and understood the difficulty the family was having and went out of their way to help us. When they got there, the guys were so sweet and kind and helpful. I give them a 10 out of 10.

Full move excellent service from Landon Zay and Christian professional. Highly recommend this…read morecompany for moves i have used them twice. Thank you again. G. Austin

I would give 0 stars if I could…read more From the moment the crew arrived, it seemed like they had no interest in actually doing the job they were hired for. They moved extremely slowly, spent a significant amount of time standing around, and appeared completely disinterested in working. Before any work even began, one employee asked to use the bathroom, another had my husband sign paperwork, and then the entire crew went outside and informed us they needed to call a manager because they "might not be able to do the move." This was especially frustrating because we had clearly stated MULTIPLE TIMES before moving day that they were only moving furniture and packed boxes. Despite this, they repeatedly complained about "loose items" throughout the process, even after being told over and over that we were handling those items ourselves and only needed the furniture and boxes moved. We were told a manager would arrive in 15 minutes. Instead, we waited around 30 minutes while nothing got done. When the manager finally arrived, he moved just as slowly as the rest of the crew and immediately started focusing on the same "loose items" issue that had already been addressed numerous times. The situation became even more frustrating when the manager implied work would begin shortly, only for the story to suddenly change again to them being unable to do the move at all after he called another manager. What followed was more arguing about loose items rather than any effort to complete the job they were hired to perform. I have never seen or heard of a moving company refuse to move furniture and packed boxes when that is literally the service they were contracted to provide. The entire experience was unprofessional, disorganized, and a complete waste of our time. To make matters worse, we are still waiting on the refund that the owner stated we would receive. I would not recommend this company to anyone looking for reliable movers. *Edited to add - One of your guys claimed there was a litter box odor. Interestingly enough there are no animals. All we could smell when your crew entered the door was rank cigarettes which I'm sure most people don't want that smell being transferred to their belongings as second hand smoke is a health risk that literally can cause cancer. We watched the crew stand around and chain smoke while awaiting the manager so I'm sure the next persons belongings smelled lovely after that. Loose items were actively being taken care of as we told your crew several times that we were handing and we did. Your company failed to do its part and move the BOXES and FURNITURE that were EASILY accessible throughout the apartment. Looks like there's another review that had the same issues. Quit trying to blame each customer that had a negative experience with your company. You obviously have several issues to be sorted out and your pointing fingers at people paying you to do a job is not a good look.

I recently got On the Fly Moving to help me move my 1-bed apartment from Richmond to Henrico. The…read moremovers were very respectful about my items and made sure to strap them down once they were in the truck. They worked very efficiently especially moving items up 3 floors on an 85-degree day. The quote was quite accurate(even though I helped just a bit). There was a two-hour minium, even though it only took 1 hr 45mins to load, drive, and unload all of my items to the new apartment. Overall this was an excellent company for moving, and I will definitely use them again once I move!

Corey and a member of his team came within 24 hours of me contacting them, for nearly a house-size…read moreworth of items to remove from my Grandma's attic-that hasn't been touched in over a decade. They came and got it done within two hours for a reasonable price. Highly recommend!

It was a great experience. Price was reasonable, agents were courteous, knowledgeable, and…read morerespectful. I can't think of anything negative.

They asked for additional $900 when they arrived to pick up items. When they arrived for delivery,…read morea plastic tote was missing. It's been an ordeal still in process. Gloria

Wow! From my first phone call until the process was over, this company was amazing!! The owner came…read moreout to meet me, take pictures and look at the space. He was so friendly and professional!! He made sure I knew what the process was and made things so clear. He was open to me asking any questions, and he did it all with a smile. Even though it was a mask on, lol, I could tell it was a smile behind that mask!! When his team came out to move us, and it was no little job, they were so nice, understanding of what our needs were, and they were very careful with all of our belongings. You can tell that they all have been given exceptional training. If I ever had to move anything again, I would call them in a heartbeat!! Thank you so much Quality Moving!!

These guys bailed me out of a jam by sending someone to help me load my rented truck the next day…read more SO grateful to Sam, who was equivalent to 3 normal movers! For what would have been a 4.5 hours for my friend and me, with Sam's hustle and load placement expertise, we got the whole thing done in an hour and 20 minutes! And that truck was packed WELL, better than I could have done. Highly recommend you enlist the help of these guys next time you move, it's well worth the cost.

This is the second time we have used Rent The Help and were not disappointed. Both Nathan and Kevin…read morewere professional and courteous. It was a difficult move going up three flights of stairs but those two with their "can do" attitude got the job done within the allotted time that was quoted. I would DEFINITELY recommend Rent The Help time and time again. Thank you!

First time working with movers and we were nervous about making our selection. I found out about…read moremoxie movers from a Facebook group where many recommended them . The booking process was simple and straightforward, movers arrived earlier than scheduled but it was okay with us they just had to wait on us to get home . They did a wonderful job loading our UPACK trailer in about 4 hours . Thank you Moxie Movers

They are on time very Efficient Polite priced right and fast we had 2 moves with them thankful for…read moretheir lives

I recently moved from a rental home into a new construction, and the moving team was exceptional…read more They were careful with my belongings and the property, and worked efficiently the entire time. The quote they provided was accurate, but as a customer, it's important to be well-prepared. I opted for the move-only service, and packed everything myself, with them disassembling and reassembling the beds. I highly recommend packing as much as possible in boxes, as it helps the movers work much faster (this applies to any moving company). I felt fully prepared, and the team delivered exactly what we agreed upon. The payment process was straightforward, and they were very communicative throughout. The owner has a great and friendly team, and I will refer/hire them for any moves in the future.

The movers arrived early. They were extremely professional and took great care of our furniture!…read moreThe move was complicated with several destinations which they handled perfectly. I happily recommend them to anyone! Thank you guys!

I have never experienced what I have doing business with this company. it first started when the…read moreowner sent two of his "floaters" (his words), to my house to load my things in the U-Haul. They didn't take care of my things so I called the owner right away because they were banging my things on the glass front door. I asked them to please use caution and they ignored me. I didn't have they much stuff for them to load and they filled up the entire trailer with many empty spots even though I explained numerous times to owner and the 2 men that arrived that I have boxes I still need to pack. They didn't load 1 box but didn't listen to me and because of that, I had to borrow money to rent a trailer to get the rest of the things to my new place. I had to pay to get a hitch out on also and pay for the parts, etc.. The owner called me after I reviewed the company on U-Haul and wanted to make it right. I was appreciative of it and he said he would refund me. I haven't received it yet. Yesterday, I asked him via text if he could help me by picking up a lot of items I'm not taking and trash them in lieu of. he replied saying yes, they would do it today. He also said he would be sending me the refund today as well. I have not heard from him today. I called, I sent numerous text messages. ZERO response. I now have to leave and I put all of these items outside for him to pick up and now he disappeared despite telling me via text that he would today. I have the screenshots. I understand things happen but when the owner lies to a customer who paid for a service, that says a lot. if that wasn't bad enough, some of my items weee damaged due to the lack of care of my items when placed in the trailer. from the reviews, I had high hopes. when the owner reached out to me, to make it right, I appreciated that. However, he didn't do what he said he would do. He could've responded telling me he can no longer help me but he didn't, he just ignored my calls and text messages. So, I'm out of money and now have all of this stuff outside. horrible.

Hanes and Kevin were on time, very helpful, fast, strong and professional. They were hardworking,…read morecongenial and cleaned up when done. I highly recommend this company!