I can't say enough about Fred's Sound of Music and it's personnel. Will Farnham is the most…read moreknowledgeable person I know when it comes to audio systems. Bill, the Operations Manager was a gem to work with and finally...Joe, who installed the system was a true professional in every manner. You can't go wrong with this team.

Fred's is a wonderful holdover from the days when mom and pop audio stores existed in many…read moreneighborhoods. They carry new gear at all price ranges, as well as doing repairs and selling a fantastic variety of used audio. In my experience, high quality hifi gear tends to be bought by people who take good care of it, and makes for excellent purchase opportunities when the original owner decides to upgrade. Whether I need something or not, looking at both the new and the used gear at Fred's is always fun.

This is our second experience with Integration Engineers, they had installed an outdoor TV mount…read morewith Ethernet connection, the install was three years ago and everything is still working as intended. I was happy to find them still in business. We had a need to install two new Ethernet lines and ports to a few rooms in our home due to multiple family members now working from home. They gave me a detailed cost per hour, we set a date within a week or so and they were very punctual. The team arrived as promised, they were very professional, even removed their shoes as they worked inside our home. They completed the work within the timeframe and more importantly the Ethernet installation was completed as desired. We now have the needed ports to our rooms. Thank you for doing a great job!

Outstanding work by the team! Brad and his team came over this morning and did a fantastic work for…read morethe wall mount installation. Throughout the time, Brad and his team provided me the details of steps and explains how they are doing the work. They maintain the area really clean and No dust! they clean up very well! The team is experienced and professional! Highly recommended this A+++++ team!!! Thank you

I'm getting back into quality music playback after being away from it for a long time. I'm amazed…read moreat how great all the shops I've been to are. Chelsea Audio is no exception, and Ford is a great guy. Good and interesting selection of gear. Now with all of these places, it makes no sense for them to cover lower end gear. Between Best Buy, big box and Amazon, the commodity end of the market is handled. So it's understood that these types of stores are dealing with a very small segment of the market. And each time I've entered they have really tried to understand my needs and my time frame. As someone who tries to buy quality once and hold it for as long as possible, I'm slow to make a purchase of this sort. I've been clear about that, and Ford's main concern was to help me in that process while building a relationship. At the moment, all I needed were some new cans. After having my last pair for about 15 years, it was time for something fresh. In the end, I went with a line of cans that Chelsea didn't carry, but that was after a long and careful review at four stores. I hope that for my next piece that I'll be able to do business with Chelsea Audio. It's a great shop, very elegant, and a really nice array of equipment running up from the mid-level up to the stratosphere. They are really great.

I have been a lifelong customer. They have installed all my video and audio equipment. Super…read moreservice oriented, locally owned and not pushy. And their install team is first rate.

Charles was amazing. He helped me get the bingo monitors up and running at Keizer Salem Area Senior…read moreCenter (KSAS). He took a total of 4 days to come in and set it all up, and he donated most of that time. I told him what I had to spend, and he made sure NOT to go over my budget. If I ever have to get more equipment put in, I'll be calling him again. He even took the time to fix someone else's work.

He just came to do one tv. he was extremely friendly and efficient. thanks for the work. he is also…read morethe cheapest I found. he was on time and did everything I asked.

Got a returned call very quickly. Super nice guy answered my questions. Will be getting a price on…read morea project and they even got me on the books the next day. Can't wait to see what they suggest.

More than just a shop for vehicle audio. They also do cameras, home entertainment systems, and much…read moremore. Staff is consistently awesome, and pricing as well as quality is more than fair.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

These guys are top notch. They are responsive and knowledgeable. We had some tricky requests and…read morethe answer was never no. It was always, let's figure out a way to do it. Still calling them 6 months later as I continue to add more features to our C4 system. And they've never let me down. Some of these reviews are unrealistic in my view. When working with technology things can be unpredictable. Expecting to hook up all this stuff flip a switch and it magically works perfectly is crazy. They've solved every problem eventually. And the "never give up" attitude is what I value more than speed. We love our C4 system and it's incredibly complicated.... - Theater with Xbox/Xfinity/AppleTV - 150+ light switches - electric blinds throughout - outdoor sound system - speakers in virtually every room - 10+ wireless access points all over the house - 10 wireless deadbolts - Tied into our security system with over 100 door, window, glass, smoke and co2 sensors Highly recommend you give them your business and patience. It will be worth it.

Avoid this place like the plague. It's truly horrible. They have an incredible sales pitch…read more Honestly fantastic and we were taken by it. They will tell you that they are doing work for huge companies and individuals and you are lucky to have them. Unfortunately for us, we believed them. First, they gave us a timeframe for installation which ended up being much later than they promised which caused us not to have our system in place for a party. Second, the wireless network that they set up had lots of holes in it. Their sales pitch promised that it would be flawless and if it wasn't, there would be no cost to us for making it right. It took them weeks to come out and analyze it and we had to threaten them to get them to show up. Finally they did.They tried to charge us a few thousand dollars more when it didn't work and blamed the house set up for the problem. The truth is they never came out and checked out how our house was set up and as a result, The system didn't work. They did put in more equipment to make it right and then tried to charge us for it. Eventually they wrote it off. But it was a fight every step of the way and the representations they made to us when we bought the system were simply over exaggerated. Third, we bought this service contract where they represented that they would be able to fix any problem that arose within a day. That simply was false. Today, we have not had I our system working for a few days and after they screwed around with it for a while over the Internet, said that they would not be able to get to it until next week. When we reported the representations that they made, they simply said we'll try, but we only have two technicians. If you are reading this note they only have two technicians that can solve problems. And now we are without our system for another week because they can't fix it. In short, these people overpromise and under deliver and overcharge also. Don't go near them. You are forewarned.

We, my husband and I, own a boutique home remodeling company and have worked with Tyson and his…read morecrew many, many times...including in our own home. The level of knowledge and professionalism doesn't get any better. Tyson doesn't sell, he educates. We recommend him, and his team, to every one of our clients who has A/V needs. On a personal note, Tyson handled our home security needs after a scary situation and we are thrilled with his solutions and follow up.

2022 Update - from 5 start to 1…read more They used to be incredibly accountable, but over the last year they've taken a nose dive. I've hired them to do two more projects, one for my sick brother, one for myself. The one for myself was about a $4k project installing sonos all around my house. The bought and delivered the Sonos. One of the big sound bars was broken. They were supposed to replace. That was 6 months ago. At first he was keeping me updated and then he slowly stopped responding, then just texting and giving excuses. Now we even have issues with the work they provided being unstable connection, didn't fall best practices with the product, etc. He has $850 of mine and has no gone completely dark and will not respond or answer my texts. I would not trust this company with my money or my family. It's so sad to watch someone completely ruin their own good name and reputation like this. I've heard his work is suffering from two of my friends that used him as well.

This company is now out of business. Don't know how they went downhill so badly (according to the…read morereviews), because they did the install on our home in 2007 and it was fantastic and has been trouble-free all this time. I looked them up because we are finally putting in a bigger flat screen and I wanted it done professionally. Luckily I found the contact of the guy who lead the original install in our home, Jeff Kill. He was an employee at Room Service for many years when I met him, and he left Room Service some years ago now has his own company called Ambient Automation. The install guys on his team are also from Room Service. This week (Dec 18, 23) Jeff's new company installed our new 77" Sony, put new HDMI cables through our walls (to support 4K video) and were done in less than 2 hours, and it all worked with our existing universal remote (also provided by Jeff at the original install, and it still works great!) So the 5 star review is for Jeff's new team in case other former customers of Room Service find this review.

Yet again. This place is horrible…read more My folks asked them to install a EASY TO USE set up. That was about 8-10 months ago. We've had nothing but issues with it and not working. Every time we call Mike he bumbles around like an idiot and says "oh yeah it's never easy when you use this system" Are you kidding me? They are old and SPECIFICALLY ASKED for an east set up. I have to reboot the WHOLE set up 2-5 times a day in order for a black screen to not appear. When we told them about this, this was their response "well we can't order a new one cause it'll take way to long." And "this shouldn't be happening, but there's nothing we can do to fix it. If it gets a red light on the tv then we can." Recently some "control 4" stuff wasn't working. My dad contacted Mike and left a message. Still waiting to hear back after about 5 days. That's some real Sus ass crook shit to do. So we bought 10-15 thousand dollar system, and they fucked up, it rarely works, and they say they can't do anything about it. Seriously considering going to small claims court over this.

I came in to replace an old fridge. Manager worked with me and showed how to fit a better quality…read moreyet lesser expensive unit in the space. I am very pleased with sale, delivery, and installation. I'm happy with the new fridge.

I couldn't be happier about the service I received from Keith and Brandon in Wilsonville. We needed…read morea new refrigerator with very specific measurements to fit in our space and Keith went over and above to help me find exactly what I need. No pressure sales tactics, honesty and humor made the experience enjoyable. Followed up with Brandon to finalize the sale and it was quick and easy. Thank you for taking great care of me!