Caring and very effective help and relief. After an…read moreautomobile rear-ender, I went to Dr B Grimm and Dr Golab. I am so far better due to their expertise and adjustments. Thank you for all your help!

The front staff was great and Dr Dilley was the best. Really took the time to talk to me and…read moreexplain everything about my situation. Really pleasant experience. Thank you again Dr Dilley.

I can't believe I haven't reviewed Dr. Zarate yet!…read more Anyway, I have cycled through a lot of primary care doctors over my adult life in a handful of different cities and Dr. Rudy Zarate is by far my favorite. He takes time to listen to your symptoms, cares about your health and wellbeing, and (gasp) tends to be very timely. Added pluses are his location (I work downtown and often walk to/from his office), it is easy to get in to see him, and billing/admin stuff has never been an issue. If you are looking for primary care, I highly recommend Zarate Medical Group, in particular Rudy Zarate.

I found the Zarates after I moved to San Antonio a few years ago. A coworker had a positive…read moreexperience and Nix Hospital is near work, so I gave them a shot. I really do love this place. Jocelyn Zarate is my primary physician, but I've also seen Rudi when I was admitted to the hospital for an emergency surgery. The office staff is nice and I've only once had an issue with getting a prescription refill faxed to the pharmacy. I've never waited more than 5-10 minutes in the waiting room and they don't leave to alone too long in the exam room, which is nice. I have even received early morning calls from Dr. Zarate after leaving a panicked message with the answer service.

I cannot say enough good things about Dr. Choucair and his staff. He takes time to listen to you…read moreand any concerns you may have, he explains things in a way that are easily understood, and he truly cares about his patients. He has helped give me quality of life back, and peace of mind when I need it. He did a beautiful incision and even took the time to line my tattoo back up the best he could. It looks great!! The staff is super knowledgeable, friendly and empathetic. If you have an urgent matter, they are usually able to get you in quickly. Thank you so much for being one of the great doctors here in San Antonio and for all you do!

Well I'll leave this as short as possible but please stay away from this guy if you have long…read moreCovid. I'd recommend staying away period just because of the way I was treated but maybe he will not treat you the same. I have been suffering from some crazy difficult episodes ever since I got sick with Covid. This so called Dr. Has called me crazy, said I should be in a psych ward with the way I look when I have episodes and has said I'm acting like I'm on drugs all while I've been trusting him to help me through this horrible time in my life. There are several other things with his office and you expect to wait hours because he's with each patient for a long time and at first I appreciated that but with the fact that I'm supposed to trust this guy to help me and all the name calling & assumptions with a 2-3 wait time to be seen it's just not worth it. He sticks to what he thinks he knows, he's very close minded and while he listens to you, if it doesn't line up with his experiences then you're "on drugs" when your heart races or when you're shaking from these weird episodes he tells you "You look like you should be in a psych ward and to calm down" and then he'll over talk you when you try to explain what's happening and it goes against "his knowledge". He will not believe you and he'll get defensive when explain things. He also tried to tell me my heart rate went to 108 when I wore a monitor for 1 week when it went to 170 the day I walked out of his office with it on and then there were several other episodes of that as well so who knows if it was faulty or even my results but I was never able to get to the bottom of it because he was never willing to listen after the first visit. This guy needs to take a step back and remember why he became a doctor but to me it's just for the money so he can tell patients what he learned in school and then treat you like you're a crazy person when you try to get the help you so desperately need. I let him finish his work up on me because it felt like the right thing to do but I fully regret it and wish I would have gone elsewhere after the first time he stopped listening and started treating me poorly. The people that are suffering from long Covid are going through enough, we don't need "help" from some guy with a few degrees degrading us in the process. I regret trusting him to look at my heart, here is the texts where after I had an ep study fully under that I came home and had an episode that was insanely scary and his response to me was I'm acting like I'm on drugs as I was suffering from affects of all the medications given for the procedure that I explained previously makes these things happen. He clearly doesn't listen or care. Avoid him and find a doctor willing to help, heart troubles are scary enough. I pray he finds himself asking for redirection because the next person may not be as mentally strong as I am.

It'd be a raving 5 stars if it weren't for the initial call to book the appointment! I was on hold…read morefor like 30 minutes, to be then greeted by a not so enthusiastic clerk lady. It had me raising doubts about coming here! But once at the office, the staff was very kind and the doctor himself (Wilson? He had a nice mustache) was great. All I got was an ear cleaning due to some discomfort, but I'd definitely come back again for any other issues I may have.

Dr Atkins lied to me and did a unauthorized Baloon procedure on me that made my sinuses wide open…read more I originally went to him for help I had, had a sinus operation that I believed to have left me with Empty Nose Syndrom. I should have realized that him and his staff knew nothing about ENS. After many treatments and tests he said that I needed a small bone removed on my right side and he could do it. I reluctantly agreed to a operation. However instead he did a baloon procedure that opened up my sinuses and worsened my breathing. I found out from his staff what he had done. He would not face me and had is staff tell me that they were done with me. First off him and his staff push the Baloon sinoplasty that is their money maker. All that I can say is becareful of what you agree to and what papers that you sign. Over all his staff and the Dr is friendly.

Office experience was fast and wait times were decent. Also easy access to building and parking is…read moreok.

I moved to San Antonio this summer and was looking for a new doctor that would take my insurance…read more After checking with my insurance company and verifying with the doctor's office, I was told that they accepted my insurance and that the doctor was taking new patients. I was given an appointment. On the Monday before my appointment, I received a phone call verifying my visit for that week. When I arrived at the office, I was told that they stopped taking my insurance in June (this is November...I made my appointment last month) and that I did not fill out the proper forms...I had found these on their website...I was told that the site was not updated and that the forms were no longer valid. Very inept office staff. I STRONGLY recommend against using this office site.

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

PA-C Evelyn was extremely dismissive regarding my complaints and rushed the entire visit, brushed…read moreoff my complaints and cut me off in the middle of speaking. As a provider; I hope to never treat my patients or spouses in this manner. I want my patients and their loved ones to feel seen and heard, regardless of how many patients I have on my schedule

An excellent and well run establishment. From the office manager, to nurses and definitely Dr…read more Hallett...my family receives quality care. Our visits here are handled efficiently and my children genuinely like the staff at this facility. Keep up the great work!

Excellent care is available here. Physicians and staff are caring, do not rush the visit, and take…read moretime to educate.

Despite some negative reviews that I've ran across, my experience was awesome. I was checked in on…read moretime and the doctor was exceptional. I'd highly recommend them for any ENT medical issues!

I suffer from earaches and mastoiditis. I went to see Dr. McManus several years ago before the…read morepractice closed down. She was very knowledgeable and kind. She makes you feel like a person instead of a number, which is a rarity these days.