This company is so great! I used several other HVAC companies in Colorado Springs and have never…read morebeen so happy with the customer service and professional repair staff at Rial. The first time I called them was for yearly A/C check up. My usual place was booked out for over a month but I noticed that Rial had installed the unit so tried to book with them. I had my system checked up within the week. Next,I called for the yearly heat system checkup and again had someone out within the week. On Monday evening my heater started acting up so I called Tuesday morning and by afternoon everything was in perfect order. Thank you Rial, you are my HVAC company from now on.

Was more interested in liability then actually helping a family with no heat in 4 degree weather…read more Just needed a simple part replaced. Said they would only replace the entire inducer module instead of just the wheel. Entire module not available for days, wheel in stock locally and is a factory part. Not sure why wouldn't replace with a factory part that Carrier West has in stock. Despicable ethics and service.

Recommended from someone that knew the owner. He didn't care. never called to say thanks or…read moreinquire. New furnace and AC. Throughout the install, we felt like they just wanted to finish and get out of there. Attention to detail was a miss and things were broken. Don't recommend. Just sub-par and service calls were higher than the other quotes. No personality from techs.

As a Realtor and Property Manager, I have had the opportunity to work with this company many times…read moreover the past few years and always have a good experience. They are knowledgeable, easy to schedule and do quality work. Highly recommend!

After a series of hot weather days, I felt I needed to add central air to my house. After receiving…read moresome quotes, I opted to go with Home Heating Service. I am very happy with my choice. From beginning to end I felt this company provided professional service and ultimately I received a quality installation. I was especially impressed with the company's evaluation of my needs and providing me with recommendation and options. Proposals I received from other companies were not as complete or well-thought-out. Ultimately the install was done quickly and efficiently with minimal disruption. All the techs were clearly well trained and experienced.

Excellent response time and professional service. Repair was excellent! I highly recommend this…read moreprofessional organization!

Do not use this guy!!! Had our hot water heater installed about 3 years from Luke,he finished the…read morejob for what he quoted, a few days later my wife called to get a receipt and he never responded. We are now selling our house and just found out he never pulled a permit through the city. I have called him 3 times already and left a message each time to call me back and there has been no response. I will now have to call another plumber and pay about $200 for something Luke was supposed to do in the first place. Very unreliable, do not use this guy or company!!! Sadly enough he was referred by a buddy of mine who's a plumber as well but was too busy to help me out at the time.

Luke has done a ton of work at our house - bathrooms, sinks, sprinkler system. We highly recommend…read morehim. He shows up when he says he's going to, follows through and does an exceptional job!

They were in, they were out, cleaned the furnace and the A/C and made a small repair on the…read morefurnace. Nice guy and great service!

can't leave a zero star rating to make this post…read more.. Contacted the company, they never returned my call. Went with Western Disaster Recovery...glad I did !! I wanted to have my air ducts cleaned and my furnace serviced and Western Disaster Recovery took care of providing contractors for me instead of my doing all of the coordination. If Ice had called me back they would have an understanding of my situation.

Very patient on the phone and knowledgeable about Viessmann boiler. We were located too far from…read morethe business and they gave us recommendation of where to find a reliable service for our boiler.

I called 3 differebt plumbers because I had water in the hallway yesterday morning and 1 said I…read moreprobably needed a new water heater for over $1000. My son recommended calling Dave. Dave came out yesterday morning at 7 and said that it was a bad regulator and that the pressure was too high. He went and got the parts some i wouldn't have to go all weekend without water and had my water back on by 10. It cost much less than a new water heater and Dave even recommended a company to come clean my carpets and dry them up. Thank you so much.

Dillon and his crew installed a new heater last year. We had some initial issues which they tackled…read moreright away. Their price for a high efficiency heater was the lowest. They are very professional and polite. We're going to get a quote for air conditioner.

I cannot say enough wonderful things about this company! Dillon is prompt to respond and helped…read moretroubleshoot an issue we were having with our LG minisplits. We had 5 other companies come out to look at them and no one else wanted to try and fix them, we were just told to yank them out and start over. Dillon and Chris were absolute life savers and worked with our tenants to get the issue fixed! They saved us money and stress, I seriously cannot thank them enough!

We had some issues with our AC at the beginning of the summer. After getting a free inspection,…read morethe first of three companies said that the system was old, mis-matched, and needed to be replaced. It would cost about $26K for everything. The second company said the same, but dropped their price to around $21K. Strong came in, agreed with the assessment, but laughed at the quotes I was offered. They explained that they are not in the business of gouging customers. A brand name, high quality, high efficiency, two stage full HVAC replacement came in at HALF the first quote - soup to nuts. The whole deal. Labor, parts, inspections. Everything. They showed up on time, were super respectful and responsive, and did great work. Could not be happier. Truly great work!

Quick responses and quick turnaround. They came out as scheduled. Unfortunately they brought a…read moregas hot water heater instead of electric which delayed the install. Nevertheless, the install person (Jesse) communicated well, definitely knew what he was doing, and was thorough. The price was lower than most of the others that quoted the project. However, was told it would be about $1,900 and final estimate was $1,995. Didn't appreciate what felt like a slight of hand. If you go with them, ask for Jesse - seemed very knowledgeable.