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Apex Cleaning Services

5.0 (8 reviews)
Open • 7:00 am - 7:00 pm

Services - Apex Cleaning Services

Carpet cleaning

Rug cleaning

Upholstery cleaning

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Denver Pros Carpet Air Duct and Window Cleaning

Denver Pros Carpet Air Duct and Window Cleaning

3.8
(9 reviews)

When I first reached out to this company, they were extremely responsive, eager to book my…read moreappointment, and from the original work they did I thought they did a good job. After letting my carpet dry for a few days, I noticed that there was a brown line, running up my stairs, which looked to be from the hose that they used (this was not there before they cleaned my carpets). Also, there were very light stains in my kids bedrooms that came back instantly. When I reached out to let them know, they were again, very responsive and scheduled me for the next week. On the day of my cleaning, I received a text that their equipment was broke down, and that somebody would be in contact with me to reschedule. After I did not receive a call, I sent them a text message with no response. I then sent them a text every day for five days with no response. I then emailed Oscar and Sandy and even called the call center to have someone call me back, with no response. They claim to have a guarantee on their work but when you need them to come back out they will not respond to you. I would definitely suggest reaching out to another company. It looks like Oscar is very responsive on yelp to bad reviews, so I'm hoping he will rectify this situation.

On August 1, 2023, I reached out to this company corresponding with Sandy who seems to have an…read moreattitude and did not bother responding back to my text messages with questions I had trying to coordinate a day to have my dryer vent cleaned. I hope moving forward her customer service skills become better, because this is not how you would want to treat a potential customer.

USA Clean Master

USA Clean Master

1.0
(1 review)

This is the worst company I have ever dealt with. The technician did not show up during the…read morescheduled time window, and then when I called the company to find out what was going on, they said the technician would not be able to make it today, and suggested I reschedule. As I am active duty military and had just spent an hour moving furniture and small items off of the carpeted areas, I asked to have someone come that same day. They sent a different technician a few hours later, who upon seeing my apartment told me he was going to charge an extra $99 for having to bring the hoses up to the 3rd floor. When I got the price quote of $99 prior to scheduling my appointment, I informed the sales person that I was in a 3rd floor apartment and no price difference or additions were ever mentioned. I told the technician that I could not afford an extra $99 and was never told of any extra fees, so he proceeded to try to get whatever money out of me that he could, asking "Well, how much extra can you afford? I mean, i should get something for having to bring the equipment up all this way. Its not easy you know." After refusing to pay additional costs, the technician did bring the equipment upstairs and cleaned the carpets, for approximately 10 minutes. 10 minutes for all 3 rooms, not even 10 minutes per room. He left, and the carpets were dry within the next hour. My carpets to not look feel or smell any different then they did before they were "cleaned". To make matters worse, a few days later I discovered that I had been charged TWICE for the service. 2 separate charges of $99, but of course my email receipt only had 1 charge of $99. I have now been fighting with customer service reps, when I can actually get transferred to them, to get my money back. They have said that a refund could easily take a month to show up in my bank account. Whatever you do, DO NOT use this company. You will regret it.

From the owner: USA Clean Master provides top notch carpet cleaning services at fair rates. Our technicians are…read morehighly skilled and with the latest carpet cleaning technology at their disposal there isn't a job they can't handle. Call us now and schedule your appointment.

Apex Cleaning Services - carpet_cleaning - Updated July 2026

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