Best Pro had quick availability, including ordering and installing a part on the same day! Tech was respectful and efficient.

Total confusion Wrong date wrong appliance. Couldn't confirm accurate time or day. Showed up today to fix dishwasher but it was a smoker grill needed repaired. read more

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the repair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them. read more

First hand as soon as the tech came in he asked to use the bathroom. Yuck. I definitely didn't like that. Then when I was trying to explain to the tech what my dishwasher was doing, he acted like he didn't understand me. He definitely spoke a different language. I felt he was not listening to a word I said because he couldn't understand me. What a waste of $85.00. I will not be calling them again. read more

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the morning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could. read more

We were very pleased with the level of service we received from Best Pro Appliance. It was very easy to schedule and they had a service Technician on site within a few days and were able to work around our schedule. Our Samsung dryer had developed a very loud squeaky noise that seemed to be getting worse. Our Technician Yurii arrived during the scheduled windows and had the issue diagnosed within 10-15 minutes. The cost was reasonable and the issue was definitely resolved. Yuri was very professional and also just a really nice guy. I would highly recommend this company and would welcome Yurii back anytime. read more

Best Pro Appliance is my "go to" company for any appliance repair. Very reliable and prompt service! Yuri just repaired my dishwasher and did an excellent job. read more

We've used Best Pro multiple times for our appliances. They're the most professional and truly fair contractors we've ever worked with. They're knowledgeable and always communicate appointments. read more

Great communication to schedule the repair. Tech was on time, professional, and knowledgeable. Definitely recommend!

These people will scam you out of money saying they fixed things they didn't. Then ghost you. They actually broke our cooktop when they came for a minor repair of it. They won't refund all our money or compensate us for the damage they caused. They are rude, hang up the phone, yell. Totally unprofessional and incompetent. read more

This is the first time we've used Best Pro Appliance and they really delivered. The technician who came out is a Ukranian named Sergio who was an electrical engineer in his former life. So he's way overqualified but, in our case, it proved essential. We have been having problems with both our oven and the hood over the range, for about a year and a half. We had another company who had worked on our washer/dryer, and they tried to fix both. They fixed the hood and then it broke again a week later. They said the board they replaced was the problem but for over a year, I kid you not, they kept claiming that the warranty part was on back order. The oven was even more complicated. They replaced the board, and after 3 visits finally got it to work, but the broiler never functioned and the oven heated really slowly. Like an hour to get to 400. Again they claimed that some part they needed was on backorder. That saga has been going on for well over a year. And we've paid them a fortune! We finally gave up on them and called Best Pro because they had good reviews. Sergio diagnosed both problems. He found the original electrical manuals online. The wiring (hood) and wiring plus components on the board (oven) were set up wrong. He corrected them and now everything works. And he is a super nice, courteous man. Gave us his mobile number to call if anything went wrong. I don't know about the rest of the staff at Best Pro but we're going to use them for every appliance in the house going forward. read more

Prompt, courteous, knowledgeable, and they appreciate my older appliances! I highly recommend them.

They were fast to get here, initially diagnose the issue and then returned the next day to finish it all off for an overall very reasonable price. Thank you for getting this done! read more

Rarely do I give 5 stars, but Best Pro earned it! For an $85.00 diagnostic charge Dimitri spent two hours looking at my refrigerator testing every component trying to pinpoint the problem and then to verify that the main control board (the most expensive part) is, indeed, the issue and it's not something else. That's service above and beyond and Dimitri was just the nicest guy! To add to how much this company is awesome, they were at my door within about an hour after calling! I'm a very vendor-loyal person and you can bet that this company will be my go-to from now on. read more

I had Best Pro replace a door switch on my microwave. After agreeing to do a service call for $120, they said their minimum diagnostic fee for any appliance was $225. Total cost was $250 after a $30 discount. I wish their fees had been disclosed upfront. read more

Best Pro Appliance Repair helped me with my Samsung washing machine that was under warranty. Samsung was awful, Best Pro was amazing. Competent Technicians (Thank You Artem!), excellent response time and reasonably priced. I highly recommend them! read more

Last month during the run of 100 degree days, we came home on a Friday evening to temps of 85 degrees in the house. Crikey! A quick scan of Yelp led me to send quote requests to several HVAC companies on Saturday morning. Fuse responded in less than 10 minutes and set up an appointment for Tuesday, but then called me to move it up to Monday. Their competitors were left in the dust. The technician showed up to find much of the unit frozen solid. He came back when it had thawed and he not only diagnosed and fixed the problem, he repaired some aging wiring that was almost kaput. He told me to give it a few days and call them back if there were any problems--no invoice until the job was completed to my satisfaction. The old dinosaur A/C unit is running better than it has in five years. The only issue was that I was not sure how much the repairs would be, so I sweated until I got a total. Wow. It was far less than I expected. A+ Highly recommended! read more

Punctuality. Service completed in a reasonable time, cleanly and quickly. Results obtained.

I chatted for a service appointment and agreed to Weds. at noon. Confirmation email read Thursday at noon. Called and was advised appointment was scheduled for Thursday at noon. Asked for quote to clean coils on refrigerator. $240. I asked if it was negotiable. Told clean was not needed if that was not the problem. Agreed to pay just the trip charge for diagnostic of warm fridge/freezer repair or pay $220 for diagnostic and clean. Tech was very professional, but after several tests of the machine, he proposed to pierce compressor to prove the freon on 23 year old fridge was gone. Only the fridge is dead with hole in compressor and rebuild would be very expensive. I refused and the tech cleaned the coils and reduced charge to $200. He was certain the clean was not a fix and suggested I buy a brand new unit. I emptied the freezer and pulled the plug on the unit to defrost it. After 24 hours I plugged unit in and 8 hours later: it works perfectly! read more

The most unprofessional repair service, the service man didn't know how to take out the refrigerator drawers charged me $124.00, told me never to buy LG they are poorly made and even if he fixed it it would be $575.00 and last only a few months. i called a different co, they came they replaced the fan charged me $240.00 and it works perfectly. I send a letter to the co, telling them what happened , they didn't have the decency to respond. read more

Last week our washing machine flooded, and Best Pro offered up someone to come out the same day. We waited until Friday and had a really good experience. Our tech came out in the morning, assessed the problem, showed me what was wrong, found the part locally, shopped for it then came back that evening to do the fix. Our tech knew limited English but he spoke slowly and carefully so it was still easy to communicate and understand the problem. We received an estimate as soon as the problem was identified and paying online was easy. After fixing the initial issue there was a water leak which he was able to fix quickly. Would recommend! read more

Our dishwasher just stopped working out of the blue so I put out a call for appliance repair on Yelp. Best Pro was the first to respond and within a very short time. They were able to come out the same day to diagnose the problem. Found out that it was a broken water valve and we were able to have it repaired within 2 days. They were helpful and responsive. read more

After almost 2-yrs working with the home warranty company and 4-other appliance service companies Best Pro Appliance Repair and Sergii Stretovych got the parts and followed thru to finally fix my Stove. I'd recommend this company and Sergii for all your appliance needs. read more

My refrigerator died on a weekend and I was pretty desperate. Best Pro Appliance Repair replied on a Sunday to book an appointment for the following day. Vadim was out and looked at my refrigerator to assess it and provided a reasonable quote. He needed parts so had to come back a few days later to repair. He worked 2 hours, cleaned up after his work and had the refrigerator up and working. Prior to leaving, I asked about it brands to buy and stay away from and he was super honest and knowledgeable. Highly recommend their services. read more

Oeksandr was great again. He will need to come back as the Fridge needs to be defrosted but I know I am in the hands of honest and professional people so I will wait patiently fully aware that Fuse will " diffuse" the problem. read more

Honest. Friendly. Prompt. They have helped twice and both time I was floored by how professional and honest they are. They are my go-to from now on. read more

We contacted Best Pro Appliance Repair when our fridge stopped cooling. They were quick to schedule a diagnostic visit. It was found that we needed a new evaporator, however the previous owners of the house had removed the model number of the fridge. Armen took photos and measurements and did research to determine what one would work for us. He fixed it successfully and put all the trim pieces back together as well. We greatly appreciate the time and attention to detail from Armen and the rest of the crew at Best Pro. Highly recommended!! read more

Our microwave lost power and we were in a bit of time crunch to get it fixed. Vadim from Best Pro showed up the same day I requested the quote which was awesome. Vadim was my technician and he was very knowledgeable and did great work. The only thing that was a bit of a bummer was that I mentioned the part I thought I might need in my quote request and the tech didn't come with it. Since he needed to pick up from Home Depot it was an extra $100 for the service. He did show me how to replace myself to save the money which would have been great if I had the time to go grab it. That said everything is working great now and it was fixed same day by a knowledgeable team. Would use again for sure! read more

This company was great to work with. Will use them again if I need to. Alec was very honest with us and in this industry that's huge.

One of our burners on our cooktop got stuck in the lighting and on position, it just froze so our son had to get a crescent wrench to shut it off......super scary! Called Appliance Pro and Armen came out the same day and diagnosed the problem, gave us the quote and ordered the parts. They were back in 5 days to fix the burner, which was how long they said it work take. Thank you Armen and Appliance Pro, we will be using you again!! read more

Respond was immediate and was able to book an appointment the next day for refrigerator repair. The guys were able to show up early which was great because I had no refrigeration. They diagnosed the problem quickly, went to purchase a part and then got the repair done efficiently. They cleaned up well and gave a fair price for the work. I'll call them first in the future if I need appliance repair. read more

Sergii was great. We've been having a problem with our hood over our stove for over a year. The company that has been trying to fix it claimed that we needed a part that was on back order. We've been following up with them for 12 months before we decided to call BPAR. Sergii came in and had it fixed in no time, no part needed. These guys will be our repair people going forward! read more

Timely, respectful, truthful, very knowledgeable. These are all things you want in an appliance repair company. Great experience w/ Best Pro. Would not hesitate to call them again! read more

Sergio was friendly and solved the issue. He also informed me on how to prevent it in the future.

Armin came to our business and fixed our dryer. He was polite and kept me in the loop about what was going on as he ran his diagnostics test. Once he fixed it, he sent over a bill, we paid it, and done! Overall, he finished the job promptly and we all went on in life. The end. Nowadays it's hard to find decent unit repair folks due to the prior pandemic and shortages, so it was nice to find these guys. read more

They came very quickly when we called them to help fix our soda coolers refrigeration ! They were very polite and prompt and the price was great ! Will be using them again for this service if/when it comes up again ! read more

Exceptional service, fast, the price was as expected. My repair man was friendly, honest, professional, thorough. I am more than pleased with the results. read more

I highly recommend this company. They came out the same day I called to fix my refrigerator. Everyone else was booked out for a week . Great service and great rates. The technician was very courteous and explained what was wrong with the fridge. He was in and out in about 30 minutes. Like I said I highly recommend them. Thank you for your services. read more

Best Pro Appliance Repair is amazing. If I could give them a higher rating than a 5 star I would. The tech, Oleksii was polite and professional. My appliance was repaired for the cost quoted. I highly recommend Best Pro for all your appliance repairs. read more

Super easy to deal with and our fridge was repaired within a week. Was kept in the loop about the parts and made sure our schedule worked with repair time frame. read more