If you're a busy person looking for a business professionalism and communication skills, this place…read moreis not it. New patient and found another local dentist who was able to see me without a "waitlist". Confirmed my appointment, double booked my slot, didn't receive communication that my appointment was given away to someone else. Walked in and questioned as if I had no appointment at all. This was not a good experience for me, my schedule is super locked tight busy and this business dropped the ball and made it worse with their lack of customer service. I was spoken to from across the room which was distasteful. I found a friendly dental office over the phone after this horrible experience, they were nice enough to fit me as a new patient.

Excellent - very friendly and kind to those afraid of the dentist. Dr Burke is awesome. Been coming…read moreto this office since I was in grade school. Makes me feel like they care and they listen. They also don't make you feel like you're just another patient.

To the credit of the practice I was contacted (likely after…read moremy review appeared) and was offered a refund which was subsequently made. Anytime a business owner takes responsibility for bad practices it can be only a good thing. I inquired if the practice intends to change the rotten policy and heard a lot of hemming and hawing (thus the 2 star update no higher). Hopefully, a change will come. But I did appreciate the effort to make the Bad policy right in my case

Excellent endodontist with so many awards! So glad I found Dr. Battista to help me! Pain free and…read moresuper nice doctor!

Best root canal...EVER!!…read more And, I'll say this...I definitely want to be Dr. Sandra Shostad when I grow up [all the way]! I had an excellent experience at this endodontist. I wasn't in any pain, but I needed a root canal and this office is in-network for both my GEHA and Cigna dental insurance plans. The office is located on Main St. in Williamsville. You turn onto S. Long St. and you'll see that it's on the tail-end of the building. The signage isn't super obvious, so keep an eye out. And they do have parking spaces for you. Check-in was quick and simple. The front office (Lisa) had already called my general dentist to get the tooth and insurance information. So, I filled out a couple standard forms and was almost immediately called in to be seen. The root canal went perfectly, as far as I can tell. It was near painless during the procedure and I have yet to experience much discomfort afterwards. What more can you ask for? It did seem like my tooth presented a couple surprises and took awhile (as is typical), but Dr. Shostad kept me at ease the whole time. Her and her assistant (Jacky) have a great chemistry. I felt like I was getting a personal comedy show and it was hilarious...Dr. Shostad the comic and Jacky the straight man. Hey, hopefully you don't need an endodontist anytime soon...but, this is definitely the place to go if you do. :-)

Wonderful experience, gentle and professional treatment, all the staff was very concerned about my…read moretooth pain. Thank you so much for doing such a good job.

I was referred to this establishment by the VA and had a root canal performed on my top rear molar…read more Which, as im told, is the most challenging of teeth to perform a canal procedure on. The procedure went phenominally, pain free and was rather even enjoyable given the fluent care i received throughout. Im extremely pleased. So much so i downloaded Yelp! for this specifically.

I struggled to decide a rating. I walked in for the consultation unprepared for the extreme cost…read morefor X-rays and the copay. Once that was all set I was given an estimate for a root canal but had no idea that the high cost didn't even mean the work would be complete. I got the root canal and still need to go back to my dentist for a crown. The procedure itself went smoothly and the staff were professional and caring.

Everyone is so friendly and helpful. They get me in right away and open weekends. Very grateful…read morefor all their help after I broke a tooth and needed immediate help on a Sunday!

From the owner: Click Business Name for More Information…read more As a family centered practice Dr. P.V. Bochiechio provides a wide range of services from cleanings and tooth colored fillings to crowns, bridges, root canals, TMJ therapy, dentures and cosmetic dentistry. We always welcome patient questions about treatment options and and will answer them to your satisfaction. Call us today for an appointment.

After years of being a patient there and not going regularly I made an appointment for a bad tooth…read more Had xrays done and was referred to an endodonist and scheduled a cleaning. The endodonist quoted me $3000 cash only which I didnt have. I stopped by Sheridan Family Dental to for teeth cleaning and was told I missed the appointment. I must have written it diwn wrong. They refused to reschedule me. i then asked id they could refer me to an oral surgeon to extract the bad tooth since I couldnt afford the root canal and crown andrhe dentist came out and said i was no longer their patient cause I didnt follow the treatment plan. Despite my explanation that I didnt have $3000, he told me yo leave. I had been a patient there for over 40 years! Clearly for them it is all about MONEY!

This is my daughter's 2nd visit and so far so good, we were in and out with the fillings and the…read moreenergy of the office seemed really good!!!

Horrible experience here. The one woman at the front desk is terribly rude. Also, I have had a few…read morefillings here and they did a horrible job. My teeth are so sensitive I can't even floss properly now. Not to mention, the staff does not care about you and they just want to make as much money off of you as possible.

I had a terrible experience here with Dr. Michael Donahue. I went in for a filling and left never…read morewanting to go to the dentist again. I was injected incorrectly with novocaine, it was injected into a nerve bundle as he said. I instantly lost vision in my left eye and my heart rate spiked and I could not breathe, due to the epinephrine in the injection. I was okay and back to normal after about 10 minutes. I already did not like going to the dentist before and now I do not ever want to go back. This has never happened to me before with other dentists and I have had many fillings with novocaine. It may have been a fluke, but I am not taking any chances of this happening again. I also was not followed up with after this experience. I did have a great experience with my hygienist though, she was very nice and caring. Unfortunately, I will be moving my dentist office elsewhere as this was a horrible and traumatic experience for me!

I've been coming here since 2018 and I'm 100% satisfied with my entire experience and care that I…read morereceive. Dr. Otto is my dentist and he fortunately always has good news for me about my teeth. The dental assistants are extremely gentle and thorough while doing cleanings. The staff up front is also friendly and helpful as well. I've even had fillings done here and they were quick but thorough with that, too! What more could you want from a dental office?

I had been going to this dentist for over 20 years, but recently was told they weren't taking my…read moreinsurance anymore so I had to find a new one. The new dentist I saw was so much more thorough, did many more xrays and spent so much more time on my cleaning and exam. They asked me when the last time I went to a dentist was and were shocked that I had seen one 6.5 months ago. They asked what my last dentist had said about my teeth after that appointment and I reported that I was told that there was no problems, no cavities. I'm pretty sure that they either think I'm lying or are just laughing at me at this point. Because it's hard to believe that now I need 3 crowns replaced and have 7 cavities and may even need a tooth or two extracted completely and this just all happened within the 6 months since my last time at a dentist. It's probably a good thing that I was forced to find a new dentist by my insurance.