Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and team have been so wonderful to work with!! Not only are they incredibly knowledgeable,…read morebut they made us feel so comfortable through the whole process. Never once did I wonder if our team knew what they were doing because I was CONFIDENT that they knew exactly what to do. Plus, as someone who likes frequent communication and updates, the team was really great about that. I would highly recommend the team to anyone looking for a home loan.

Araz is incredibly knowledgeable and was able to guide me through my entire loan process when we…read morewere purchasing our home. The staff is also very friendly and helpful. I highly recommend doing your next loan with optima lending.

Great service by Lilit! She helped us from day one in getting all our documents ready for our…read moremortgage and guided us through the process until closing. As first time buyers, she helped us navigate the complicated process of applying for a loan. Would definitely recommend reaching out to Lilit for anyone looking to buy a home!

Chris was referred to me by my brother-in-law, and from the very first interaction he was amazing…read more As a first-time buyer in Azusa, I had no idea what to expect, but he broke everything down every step of the way through calls, texts, and even newsletters that kept me in the loop throughout. We started at the end of January and closed by early March. It was that seamless, that quick. What really stood out was his confidence and how proactive he was with everyone involved. There was a moment when the selling agent reached out directly because my agent wasn't available, and Chris told them we could close within 10 days. And we did. He makes a promise and he delivers. He had my best interest in mind the whole time, and I would absolutely call him again and recommend him to anyone looking for a great mortgage broker.

Great communication, time closure and excellent customer service. Overall a great experience, high…read morerecommend for any loan needs, refinancing or new purchase. This team is on top of their game and makes the process easy for the client!

My husband and I worked with Emin and Patrick from Hillcrest and we have nothing but the highest…read moreregard for them. They were knowledgeable & professional, as well as kind, which made all the difference in our interactions with them. No stone was left unturned to ensure we achieved the rate and payments we were looking for. Patrick was very transparent and communicated with us daily to give us the latest update and confirm that all our questions were answered, which was refreshing! Emin made sure to layout all our options to facilitate a loan that worked best with our situation. They are also very prompt, if you are promised to have your loan funded in a certain amount of time, know that they will deliver early and exceed your expectations. Thank you for your patience as well as treating us as people rather than just home loan customers and always looking out for our best interest.

Highly recommend the team at Hillcrest. Anytime I had a question on updates on my family's loan,…read moreVigen was there to provide me information. Patrick helped us consider multiple qualifying programs. It was just a great experience working with their team and a smooth process. Looking forward to working with them in the future!

Ali Shemirani really made my first time home buying experience come true, and he made it a breeze…read more To be honest, I went through 4 different loan officers before contacting Ali. They all said that it would be too difficult - or impossible - to get the loan I needed with my current financial picture. Ali had a different tune. He said, "don't worry, I am going to make it happen - you will get your loan and I will close it for you." The rest is history, I finally have the ideal home and terms thanks to Ali and his persistence. I will definitely use him and Provident lending again to refinance once the rates come down, and for future purchases and investments. Thank you Ali! In addition, Alicia Crosby was such a fast loan processor! Within minutes of any question or concern I had, she would get back and with good news / information. When it comes down to the final moments of closing escrow, she did not skip a beat to make sure everything got processed on time and I understood all of the steps along the way. I am grateful for her patience while I followed up every day, sometimes multiple times a day, to check the status of the loan proceedings. Impeccable customer service and I would recommend no questions asked. Thank you Provident Lending Group!

I recently bought a home, and my agent worked directly with Provident Lending Group, I was…read moreintroduced to Brenda Delacruz, she was very helpful all throughout the process, informal and punctual from The beginning of transaction to finishing of closing of the escrow. This review is solely for a Brenda. She even touch base with me after escrow was close to make sure everything went OK. Thanks Sean

This is a long time waiting but I have nothing but amazing things to say about Logix Federal Credit…read moreUnion! I became a member in 2014 not knowing what a credit union was but was always interested by the little robot and the color scheme of the original corporate office. I remember getting all the information that helped persuade to open a membership. They assisted me with a credit card and then a personal loan to help me be debt free from past credit card uses! As of now, I'm close to paying off my debt and feel that Logix FCU gave me the chance to make that a reality! It's also great to say that every logix location I have had the pleasure of going to have all been great service all around! I know I will have a life long relationship with logix as I will also open an UTMA account for my nephew to help save for his future! I know Logix FCU will help the next generation just like they assisted me all these years! Heck! Their great service and chill atmosphere also got me interested in completing my banking and finance degree which now I work for a Credit Union! lol Your biggest fan! -Grigor

The official. The monkeys have taken over the zoo here. 3 reps, 40 mins on the just to update a…read morephone. 30 years I've doing banking here. Worst customer service!

Mark Hagopian was Awesome!! 10 outa 10 in my financial book,…read morewhich says a lot because I know a lot. This guy doesn't even sleep when he's in the process of completing your loan application. He'll text or call or email me at any hour or day to discuss where the progress of the application is or ask for further information, if needed. He is very very professional and extremely knowledgeable and efficient!! I can't wait (& hope) for the mortgage interest rates to go lower because if/when they do I'm using Mark again, that's for sure. Thanks Mark, you're the Man!!

Thank you Ben and Renee. Go Direct Lenders were great. I got a great rate, that beat out two…read moreother lenders. Go Direct stepped in while I was in the middle of escrow and not only got me the best rate, but also made sure that closing was not delayed. I would highly recommend Go Direct Lenders.