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    Apex Jumps Trampoline Park

    2.3 (3 reviews)
    Closed 9:00 am - 8:00 pm

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    6 months ago

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    6 months ago

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    Photo of Arzana D.

    Arzana D.

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    7 months ago

    we had a great time at apex jumps the park was fun and workers were kind and we will visit sometime soon

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    Urban Air Trampoline and Adventure Park

    Urban Air Trampoline and Adventure Park

    3.0
    (44 reviews)

    My 6 year old son and I went to Urban Air Dublin for a friend's birthday party on March 28th, a…read moreSaturday, at 4pm. We were having a great time. My son was really enjoying the Sky Rider attraction. He had ridden it 3x in the first hour we were there. After his first ride the staff stopped him and told him he couldn't ride again until he got back in line which didn't make sense as other kids were repeatedly hot lapping and riding again and again. Regardless, we followed the rules and each time we took off the harness and returned later so others could have a turn. They only had so many youth (red) harnesses so it made sense to me. But this place is getting a 1 star rating because of what occurred next. My son was standing in line with other kids waiting for red harnesses to be returned. The staff was not managing the return of harnesses at all. Kids were again repeatedly getting off and back on right in front of us and the staff. So I took it upon myself to start stopping and asking children who were exiting the ride to return the harness so other kids could ride. I think spme of the staff, one man in particular, did not like that I asked a little black girl to give up her harness. She resisted at first but i explained the rules to her as I understood them and she did eventually return her harness reluctantly. She had ridden 4x in a row at that point so it only made sense to ask her to return hers. Eventually it was my son's turn to ride for the 4th time. The young male employee who saw what transpired decided to measure my son even tho he had ridden before and then decided to tell me, "he is too short." I replied respectively, "the staff let him ride 3x already" but he did not give in. I proceeded to ask for the manager and another employee who wasn't even involved, in a green t-shirt and glasses, rushed to the office. The manager on duty was named P.C. He never even apologized to me or my son. He spoke with the staff member who wasn't even involved in the situation, in his office briefly, before even speaking to me or hearing my side of the story. He came out, evaluated my son's height himself and proceeded again to agree with the staff member that he was too short stating, "its a safety thing". What PC doesn't know is that my son has to be 48 inches to drive a go kart at K1 Speed in Hilliard and he does so every week routinely. Eventually the manager gave me a refund in cash. Sadly, he didn't even hand it to me personally. He gave it to another mother in our group to return to me. This establishment's staff is down right immature and inconsiderate. Seventeen year olds should not be allowed to run an establishment like this with kids. My family will never return to this establishment and neither should you.

    lots of fun things for kids however very rude staff…read more everyone working here was in their teens or twenties and very poor on customer service!

    Apex Jumps Trampoline Park - trampoline - Updated June 2026

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