They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

Very responsive, I went with another service provider, but they were kind and told me to call if I…read moreneed anything again.

In replacing our Rangetop, our measurements were off and we needed someone to come out right away…read moreso we could finish the install within the week. We contact various places and Magic Touch got back to us right away and had someone out within 24 hours to cut the existing countertop, and polished it to a professional shine on site. They helped us faster than anyone else we had reached out to, the other places haven't even returned our calls yet. The counter job is completed better than we expected, and making sure that everyone was happy with the final product no matter what it took. We are so happy that they were expedient, skilled in their workmanship, and went above and beyond to make sure we were overly happy with the results. Which they really didn't need to, but speaks volumes of their high level of professionalism and care in their workmanship. This has been one of the best experience with a contractor we have had. Thank you for all of your time and effort.

The people from Kitchen Tune Up just finished a complete refacing of all of my kitchen cabinets…read more They did a spectacular job. No detail was too small for their attention. They did all of this In five days. The place is totally transformed. I cannot recommend them enough. See the before (wood) and after pictures of my breakfast bar.

Our new kitchen cabinets look terrific, and we appreciate the fine work everyone did. We enjoyed…read moreworking with Mike and Allen to review options and set up the project, and the installers were very responsive to our questions and requests. We found the overall process, from first meeting Allen to go over possibilities and options, to the cleanup, to be very well-organized, timely, and responsive. We also appreciated that the company owner was in touch with us at the key points and that everyone responded to questions and concerns so promptly and professionally. This company is a fine operation!

Joshua and his team did a great job on the kitchen remodel, flooring, and some other minor projects…read moreI requested. They were very communicative, and let me know right away when they discovered cosmetic damage on an appliance that had been missed due to tape covering it. They were also very flexible with pricing, and were willing to adjust their estimate to be within my budget. Overall, I am happy I went with them.

Josh and his whole team did a terrific job on our new bathroom. After a slightly slow start setting…read morethings up - which was partially due to our town's slow permitting processs - once they came onsite everything was fast, professional, excellent communication and excellent quality, and more than fair. Highly recommended

Super happy with all aspects of our interaction with Divine Stoneworks. Used their services at the…read morehigh recommendation of our kitchen designer and every piece of the process from ordering, templating and installation was simple, pleasant and as expected. Highly recommended!!

It is one month later, and I have still not received a complete resolution. I was promised by the…read more"Customer Success Manager" my contractor would be compensated for installing the sink, and it has not happened.

Great experience working with Jaeder to remodel our downstairs bathroom. He was a responsive…read morecommunicator over phone and text, and his quote for the job was clear, transparent, with fair pricing. Moreover, he and his crew did great work (the tile work in particular was flawless), and he stayed on time and on budget. We'll definitely use Betterment again for all our home reno needs.

Perfection! Jaeder and Renato are incredibly skilled. The workmanship and attention to detail are…read moreamazing. I can't emphasize this enough. Very very courteous, and cleaned up thoroughly daily! As little disruption to our lives as possible with this project. The only thing pending are the diamond coated glass doors from a company Jaeder recommended. Communication excellent (and patient!) Jaeder had answers to all questions, provided advice as needed and execution is flawless. Accurate and very fair quote and timeframe for work provided at the start and they hit the mark on both. Hire these guys!

I never bother to give reviews but in this case I feel compelled to because the service was just…read moreexceptional. I was in need of a small piece of Carrera marble for a restored antique drinks cart which I was giving my wife for her birthday. It had been in her family for generations. I had been working with a marble and granite company in Waltham for months and at the last minute they doubled the price and extended the delivery deadline. I had also received universally poor experiences with several other fabricators in and around Newton, Watertown and Waltham and held out no hope that I would find any company in the business that was different. I called Stone Depot and spoke with Cynthia. Wow, what a difference. She was helpful and responsive and immediately sent me pictures of the Carrera marble slabs they had in stock. Her price was 2/3rds that of everyone else's, and she promised to have it fabricated in under a week. I drove down there, and we agreed together on the piece they would cut. 3 days later it was done and ready for pickup. She had pushed it through because of the fact that it was for my wife's birthday. I cannot recommend Stone Depot in Dedham enough. Cynthia is amazing and the team did a fabulous job delivering ahead of time. If you want to work with a company that is a delight, fabricates a fantastic product, and over-delivers on their promises then you should check Stone Depot out. You won't regret it.

I had a kitchen renew and Twee was amazing! She has great…read morecommunication and was very clear about details! The price was great and she accommodate our schedule very well! I will def come back to Stone depot if I need!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!