I have purchased bikes from Big Daddy's and had bikes serviced here. The staff are knowledgeable…read moreand very helpful. Great bike shop!

The owner refused to quote me a price for a part he claimed I needed. Saying it could cost $150 or…read more$350 and he would need the bike for a week. I later discovered the part wasn't even bad. (Rear wheel hub) Lucky I refused service!

Dennis is so kind, patient, thorough and knowledgeable. He understood our needs and ensured that we…read moregot the bikes that we wanted. They now fit us, ride perfectly, and we're impressed! Thank you! Buy from this shop!

I took my e-bike in for service. The turnaround was only a few days and my bike looked brand new…read more I was very pleased with the detail that went into the service. My gears shift smoother than they ever have. I was pleased that he was honest about any work that needed done. Didn't try to sell me on anything. The young man assisting him was very helpful and loaded and unloaded our bikes. I will always take my bike here for service and/or repair and have already recommended them to other friends with bikes.

Top of the line service. Best bike mechanic. Win is the epitome of polite professionalism. All…read moreissues are resolved quickly with extreme knowledge and experience. There are lots of great parts and retail items in the shop too. Prices are great. Highly Recommend!

Win is your guy for everything bikes and repairs! He is extremely knowledgeable and communicates…read morewhat is needed for repair, well. A really good value and quick fixing times. Win is my bike guy from now on in No NV! No excuses from him like the other bike shops in town. Thanks so much Win!

We had these bikes that sat in storage for a couple years and were in need of some tune ups. Dan…read morewas very helpful and kind to us, if you ever need some bike repairs go to Bicycle Authority!

Went there yesterday and got a deal on some mountain bike tires. Not too many shops carry 26in…read moretires, and it was nice to see a shop with parts for older and more unique bikes. Owner was friendly and helpful. Will be back!

Always amazing service at this shop! I use my bike for commuting & so it's important to me to have…read moretimely and reliable service. I am always impressed by how friendly, fast & affordable this shop is. It is nice to have a shop where you can trust that your high end gear is in competent, professional hands. Shout out to Peter for going above and beyond on my last service request. ‍

Came down to Carson in search of a robust bike for my son that chews bikes up and spits them out…read morefor breakfast. Upon arriving we were treated like family within a few minutes by son was trying bikes, we were getting good information and within about 30 minutes we had selected a bike. I feel confident this mere 30 minutes will launch a lifetime change for my child. Look forward to our next visit and the memories made here forward. They were very clear on warranty, price, product and life expectancies. They also agreed to do a one over with my son so he can learn the right way.!!

Great service, pricing and great bikes and friendly crew. I highly recommend and will continue to…read moreuse them

Disappointea.... On…read moreTuesday, July 22nd, we did walk in at around 6:15. But doors were still open and lights fully on. My wife's bike chain on her beach cruiser had broken and we noticed his shop still open. I was met as soon as I walked in and the man seemed to be bothered by me walking in. He did greet and ask if he could help and I explained the situation and asked him if he had the chain. He acknowledged he did but asked if I was going to put it on myself. I said doesn't he install and he said yes but they "were already closed" He then tells me it has to be cut Needless to say he keep just shooting me down. I explained we need to walk 7 miles if he couldn't help us and he just said we could catch the bus they have bike racks. I get that it was after closing time but having doors open gives the impression that you are still open for business and you are willing to make a sale but that was not the case in this situation. This has been the only negative experience we have had while out here. It may not have been a huge sale but ended up purchasing 2 new chains as I ended up getting a new one for my bike also as well as a bike seat, cell phone holder and mirror. All in all it was $175 but glad my wife has her bike up and rolling like new. Thank goodness we were able to find that other bike shop the next morning and were able to continue enjoying our bike riding throughout the city.

What a cool bike shop--fast excellent service and loads of Tahoe relics to peruse while waiting. I…read moregot a rear flat on my Specialized bike. They fixed it, and I was on my way in 15 minutes. Thank you

Both the gentlemen in there on Wednesday July 23rd, were great!…read moreNeeded a chain for my wife's bikes as it has broken the night before. They took it and in less than 10 minutes back up and going. They treated us so well and DID NOT try to up sale or pressure us to get anything else. They treated us so well we decided to have my bike also taken care of. They were friendly and talked with us while they were working on the bike, answered our questions that we had and did it all with a smile and great mood! They definitely earned repeat customers!!!

The locals go to bike shop. Always great knowledgeable service at a fair price . Thank you Kent. We…read moreappreciate you.

Just had the BEST EXPERIENCE HERE!! Kent was AMAZING!! He was so nice and got our bike fixed right…read moreup. It's funny, some of our experience in Tahoe bike shops here in town have not been the best! At some of the shops we've been to, the guys haven't been super kind if you're not one of them and I can't even tell you how kind and welcoming Kent was!

Service after the sale? YES…read more I felt a bit silly afterwards, but these new e-bikes are complex beasts that I hesitate to tweak without knowing how to. These share only basic DNA with the Huffy and Schwinn bikes I grew up riding and tricking out. I stopped in because something had come loose. Ryan took a look at it, made a quick fix and I was back on the road. I am 100% satisfied with the brands and selection at E-Bike Hub and VERY impressed with the service before and after the sale.

My initial encounter was stellar. I needed new tires and a tune up, so I called. The proceedure…read morewas explained. When I got there I wasnt sure how to get my bike in so I called and a very nice guy told me to park in the loading dock and he would come out and help me with my bike. Cute! I got my bike off my rack all by my lonesome -smile- and waited. The gentleman that came out was very nice and took my bike in and set up my whole repair situation. I felt confident I was in good hands. After missing my bike for a few days, I realized I had no receipt or proof that I had handed over my bike. I remembered something about an email receipt but couldn't find one, so I called. Got their automated phone reply that they would call me. No call. Still missing my bike desperately and worrying about no receipt I called again. Same automated reply that they would call me. On day 10, the estimated finish date, I went down to the shop and parked in the loading dock area and tried to get in. Couldn't so I called, surprisingly they answered, and served up a little attitude about a front door. Whatever! A shorter gentleman let me in and said he hadn't called me back yet, as they are closed on Mondays, it was Tuesday, and the earlier call was not returned either. He let me know the parts just came in and it would probably be done that day. No call. I got an automated text that my bike was ready for pick up...after they had closed for the day. I picked up the following day. Same shorter guy with attitude but I did see the nicer original guy. He apparently doesn't have an issue with people coming and going out the loading dock area and allowed me to take my bike that way, unfortunately I wasn't parked back there, due to attitude guy from day before. The guy with polka dot socks is super nice too. Overall a good experience, and my bike has never been so clean... one star reduction for attitude and no call backs.