Came down to Carson in search of a robust bike for my son that chews bikes up and spits them out…read morefor breakfast. Upon arriving we were treated like family within a few minutes by son was trying bikes, we were getting good information and within about 30 minutes we had selected a bike. I feel confident this mere 30 minutes will launch a lifetime change for my child. Look forward to our next visit and the memories made here forward. They were very clear on warranty, price, product and life expectancies. They also agreed to do a one over with my son so he can learn the right way.!!

The Bike Smith has taken care of us for over 25 years. They are skilled mechanics and always…read moreprovide honest advice. I read a review from a dissatisfied customer about new tires, but shops do not make huge profits on them, so profit likely wasn't the motive. As with car tires, it's wise to proactively replace bike tires even if you're unsure. I trust these professionals and am grateful to have reliable local mechanics at a time when their numbers are declining. We would certainly be at a loss without The Bike Smith!

Dennis is so kind, patient, thorough and knowledgeable. He understood our needs and ensured that we…read moregot the bikes that we wanted. They now fit us, ride perfectly, and we're impressed! Thank you! Buy from this shop!

I took my e-bike in for service. The turnaround was only a few days and my bike looked brand new…read more I was very pleased with the detail that went into the service. My gears shift smoother than they ever have. I was pleased that he was honest about any work that needed done. Didn't try to sell me on anything. The young man assisting him was very helpful and loaded and unloaded our bikes. I will always take my bike here for service and/or repair and have already recommended them to other friends with bikes.

Top of the line service. Best bike mechanic. Win is the epitome of polite professionalism. All…read moreissues are resolved quickly with extreme knowledge and experience. There are lots of great parts and retail items in the shop too. Prices are great. Highly Recommend!

Win is your guy for everything bikes and repairs! He is extremely knowledgeable and communicates…read morewhat is needed for repair, well. A really good value and quick fixing times. Win is my bike guy from now on in No NV! No excuses from him like the other bike shops in town. Thanks so much Win!

Brent at the Carson City Blue Zone is an absolute rock star…read more I addition to being kind and helpful he is amazingly knowledgeable. My wife bought new boots, not at this store, and had problems with the fit. Brent bent over backwards to help her out and after several adjustments over multiple visits they now fit her perfectly. He is one of those boot fitting geniuses, that the Tahoe area needs. I have talked to him multiple times about skis and bindings and he really knows his stuff. If you need any help with ski equipment, or skiing, he is also a youth team coach, Brent is your man. Blue zone is lucky to have him.

Great selection, great service. I was in the market for new skis, bindings and boots.read more

The shop has a solid selection of accessories and parts for common repairs, and the staff is…read morefriendly with helpful local knowledge. However, if you're in need of a repair or maintenance, expect to be without your bike for a few weeks, regardless of the job. It seems like they only have one technician, and every time I've been in, he's been in the back--probably where the repairs are done. So, while it's a good spot for parts and accessories to support a local business, it's probably not the best option if you need repairs done in a timely manner.

Carson city bike shop rocks! I got a new bike, it required…read morebeing put together by a professional. I had no idea where to go so I called around. Most places had a two week wait. Being that I was so excited I couldn't wait. I landed on this shop and I'm sure happy I did. The guys there were very friendly and knowledgeable about their craft. They had a few bikes in front of mine and said on (Tuesday) they have it ready before the weekend. My bike was ready a day and a half later. Which was awesome! They offer the best hourly rate and the task took only one to complete. I'm beyond happy with their service. I highly recommend them.

Service after the sale? YES…read more I felt a bit silly afterwards, but these new e-bikes are complex beasts that I hesitate to tweak without knowing how to. These share only basic DNA with the Huffy and Schwinn bikes I grew up riding and tricking out. I stopped in because something had come loose. Ryan took a look at it, made a quick fix and I was back on the road. I am 100% satisfied with the brands and selection at E-Bike Hub and VERY impressed with the service before and after the sale.

My initial encounter was stellar. I needed new tires and a tune up, so I called. The proceedure…read morewas explained. When I got there I wasnt sure how to get my bike in so I called and a very nice guy told me to park in the loading dock and he would come out and help me with my bike. Cute! I got my bike off my rack all by my lonesome -smile- and waited. The gentleman that came out was very nice and took my bike in and set up my whole repair situation. I felt confident I was in good hands. After missing my bike for a few days, I realized I had no receipt or proof that I had handed over my bike. I remembered something about an email receipt but couldn't find one, so I called. Got their automated phone reply that they would call me. No call. Still missing my bike desperately and worrying about no receipt I called again. Same automated reply that they would call me. On day 10, the estimated finish date, I went down to the shop and parked in the loading dock area and tried to get in. Couldn't so I called, surprisingly they answered, and served up a little attitude about a front door. Whatever! A shorter gentleman let me in and said he hadn't called me back yet, as they are closed on Mondays, it was Tuesday, and the earlier call was not returned either. He let me know the parts just came in and it would probably be done that day. No call. I got an automated text that my bike was ready for pick up...after they had closed for the day. I picked up the following day. Same shorter guy with attitude but I did see the nicer original guy. He apparently doesn't have an issue with people coming and going out the loading dock area and allowed me to take my bike that way, unfortunately I wasn't parked back there, due to attitude guy from day before. The guy with polka dot socks is super nice too. Overall a good experience, and my bike has never been so clean... one star reduction for attitude and no call backs.

Absolutely amazing work done by Chad. I purchased an old Univega from the thrift store that needed…read moresome parts replaced. He quickly responded to my project request and picked up my bike from my door and had it done within a few days. He dropped it right back off to me, and it works great now. Great service, great cost, quality work.

Easy to remember to get it in for service when he picks up! It was pretty beat up, needed some…read moreserious TLC, he did an awesome job!

this place is extremely expensive for a custom scooter do not recommend and the guy that runs it…read morebarely know about scooters

Amazing prices. The owner is extremely personalable and hosts community events. He only hires kids…read morewho need it which is amazing and helps bring work ethic and love back into the young bmx, skate, and scooter community. Also they have all the best brands, as well as clothes, stickers, etc.