Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Losing Gavin as a salesman was a detriment to this dealership. The last 2 times I've come here I've…read moreleft frustrated. I got hassled over my bike preferences to the point of qualifying as demeaning and disrespectful. I got an offer $1500 below what my trade was worth from a sales manager who wouldn't negotiate or leave his office to look me in the eye. My bike is like new with less than 3k miles but my rear tire is "bumpy" plus they have to clean my chain and detail it and do their in house inspection (which they bill themselves for???) BTW they'll mark every purchase up with TONS of fees so if you're considering purchasing here just make sure to add at least $2000 to everything before showing up to look at it. I should have known, after being told that my color and model preferences were dumb and uninformed by a salesman, that I shouldn't go back. The bike I wanted to look at had stripped out threads in the oil pan (leaking) so I didn't even get to sit on it anyways because customers can't be in the mechanics shop and nobody told me about it until I was at the front desk. Hit up Cedar Creek Motorsports or Mad City Powersports. This is not a customer service kind of place and that's an issue when you're spending the kind of money that you would here.

I stopped in looking at bikes. I was greeted right away. They didn't have what I wanted but based…read moreon my experience, if they did, I would go back and check them out again.

Travis was great!! We went in knowing what we wanted CF Moto. But he wanted to show us all sides…read moreof the coin, the bronze, silver and the gold models so we could make a valid and educated decision from different makers and models. We drove 100 miles, kept him after hours and still when we didn't purchase, he gave us his card and told us to call with any questions. We called the next day. We made our decision CF Moto UForce U10 XL Highlander - It was perfect for our needs - took a downpayment over the phone so we could pick it up on Saturday. Travis went over the whole unit with us when we picked her up. He was educated and not pushy for a sale. He was honest and gave opinions and made sure we knew what we purchased. Would highly recommend.

I can't believe that no one has reviewed Vespa Madison, also known as Dunn's Import Inc. So, it…read morelooks like I will have to tell all of you how fantastic it is. In Madison on a vacation, I was pleased to have passed by this small Vespa dealership on a Sunday - sad it was a Sunday because it was closed. I patiently waited until Monday to pay them a little visit. Doh- closed on Monday but the owner, Jeff Dunn was in and he let me in to shop anyway. Now, I'm not a rule breaker, I would have gladly waited until Tuesday but when he said he would help me, I took him up on his offer. I made it clear that he wasn't going to make any money off me because I already have a new scoot and I'm just looking for gear. It made no difference to him how much I was going to spend. He was really outgoing and friendly and it appeared that he truly loves his job. We quickly found what we were looking for and made our purchases. Jeff took lots of time to talk with us about the local scoot scene in Madison and was happy to share information about the rules of the road, etc. We felt very much at home and very much welcome in his shop, even if we weren't spending a bunch of cash. The shop is located in what appears to have been a residence at one time. It's been converted into a hip showroom complete with an espresso maker and a patio table outdoors. The showroom is small but very complete. Dunn's has enough gear to please any Vespa aficionado. When we visited, they had fabulous sale items. Vespa Madison/Dunn's gets the coveted 5 star rating from me. Great service, friendly people, great inventory - what else do you need? When in the market for a new scoot, it would be highly likely that I would travel from Lincoln, Nebraska to Madison just to buy a scoot from Jeff.

I purchased my first brand new motorcycle from Moto Guzzi Madison last week, and couldn't be…read morehappier with it! After searching the region for just the right bike to fit my taste and my petite size, Jeremy went out of his way to make sure I got the perfect V7 III to upgrade from my sad Buell Blast. Jeremy is extremely knowledgable about the Moto Guzzi line, and provided me with more information than I could ever need when I took delivery of my new V7 III. My first two rides of the season have been quite exciting, and I can't wait for future adventures on this beautiful bike.

Rip off! They promote the Harley Davidson VISA card in which you get 3% rewards towards future…read moreHarley-Davidson purchases at any dealership in the country but then they turn around and charge you a 3% fee for using it because apparently they're not making enough money on their already inflated prices!

Yesterday I had a particularly excellent service experience with a parts technician (Dakota). He…read morewas extremely knowledgeable about my particular bike, model and its quirks. There's not enough good things to say about the experience. They are friendly bunch so stop in if you have a minute say hi I can't speak for the sales staff. I can't let a review go by without mentioning how expensive stuff is but when there's only two tiny strips of rubber between me and the pavement, I'll just eat the expense.

I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

Great customer support. They never make me feel like a "dumb girl," and are always right on target…read morewith getting the work completed. They even did some troubleshooting with me before I decided I didn't want to (attempt to) do the work myself.

Driven by and seen the 'very small sign' for many years but never stopped in because I never heard…read moreanyone talk about them. After joining Madison Motorcycle Club and hearing talk within the Club of what they can do, I decided to stop in and ended up picking up several items and ordering more. And, ironically, now I hear people talking about them all the time (good things). Haven't had any actual work done by them (just ordering parts) but sure am impressed with their knowledge. If you haven't yet, stop in - you'll be impressed, too.

Fuck Suter's Speed Shop. This asshole lost his mind and bitched me out because they don't actually…read morelisten the their message machine. After I gave them 2 days notice I want to pick up my bikes he's screaming that it's my fault because I'm the one who "didn't talk to a person". And I'm "Ridiculous" for asking about a ride. Screaming, tantrum throwing, gas lightin child. They don't check messages and somehow it's my fault. #sutersspeedshop

As the owner of several older motorcycles, and pretty much being mechanically inclined, Suters has…read morebeen invaluable to me. Sam, who is pretty much in charge of the bone yard side of Sutter's, knows most every part of every bike you could think of, or that matters at least... They keep parts in stock that are hard to find TODAY ( let's be realistic, ever since the Internet came about nothing is hard to find if your little balls have dropped and you can patiently wait for it) and can cut you any gasket you need while you wait. The only negative thing is that most of the bikes in the yard have been picked clean, probably by Sam himself, but that's how he makes his money, for what he has in his barn the prices are very fair, a $45 seat from a 33 year old cycle wont be taped up or missing half a hinge.

Sadly Triumph Team Power Center is closed and an era of friendly competent motorcycle service comes…read moreto an end. We'll miss them. I wish Todd, Darcy and all a good life wherever it takes them.

Bought my Royal Enfield 2018 Military Green Classic 500 from them. Dealt with Darcy who own this…read moreplace along with her husband, Todd. Darcy was very good in offering a great deal that I couldn't refuse. I drove down from Chicago to meet them & see the bike before buying. Darcy was extremely helpful, polite, friendly & that instantly helped me decide that the are the ones I want to buy from! Darcy helped me decide between stealth black & military green by putting the motorcycle side by side since I couldn't decide. Another BIG reason I choose then was that they can register the motorcycle with an IL registration! So I didn't have to do any running around with Chicago dmv! Now that's A HUGE advantage Team Power Center have. They offered a great price, fantastic service, very customer service oriented style of working & can take away all your work of registration when they deliver the motorcycle! Todd delivered the motorcycle in his van the next day. The motorcycle was very professionally loaded in the van, very well secured, very professionally managed. HUGELY IMPRESSED with Team Power Center. Thank you guys....I LOOOVVVEEE my new soulmate...my RE Classic 500 .

Midwest Action Cycles has been part of my journey since day one. I got my very first scooter from…read morethem, and that experience stuck with me -- everyone there was super genuine and made it easy for a beginner like me to get started. Fast forward to now, and I just got my Suzuki GSXR delivered from them. It's a dream come true. The bike came in perfect condition, exactly as promised, and the process was smooth from start to finish. You can tell these guys really care about what they do and about their customers. I 100% recommend Midwest Action Cycles to anyone looking for a bike.

Scam!!!! Do not get scammed like I did from these fake…read moreDealership someone's using business identity theft to sell motorcycles when they don't even exist. They've been closed for a year and a half do not send them money or anything stupid I've already contacted the authorities about This and filed a police report and the FBI are involved. No middle Middle Eastern has a name Ryan that should be my first clue.