Working with Premiere Public Adjusters Group after our home sustained fire damage without being…read morecompletely destroyed was one of the best decisions we made during an incredibly stressful time. What truly sets Amos and Bill apart is their exceptional skill set and depth of experience. They are not just knowledgeable they are highly skilled negotiators who understand exactly how insurance companies operate, where the gaps are, and how to navigate every detail of the claims process to their client's advantage. Their command of policy language, coverage nuances, and the fine print is remarkable. They know how to interpret, position, and present a claim in a way that maximizes results. From day one, Amos and Bill approached our case with strategy and precision. They identified damages we would have never recognized on our own from smoke and heat impact to less visible structural and material issuesand made sure everything was thoroughly documented and properly valued. They understand the ins and outs of insurance requirements, processes, and tactics, and they use that knowledge to advocate strongly and effectively. The difference in outcome was significant. Because of their expertise, persistence, and negotiation skills, we secured a settlement far beyond what we would have achieved on our own or by using anyone else. They don't just submit claims they build a case, support it with the right data, and negotiate it with confidence and authority. Beyond their professional excellence, Amos and Bill are people you want by your side during a crisis. They are responsive, patient, and genuinely invested in their clients. They took the time to explain each step, answer every question, and guide us through what could have easily been an overwhelming process. If your property has experienced fire damage whether partial or severe or any damage having professionals with this level of expertise from the very beginning is critical. They know how to protect your interests, navigate the system, and deliver results. We would never go through this process again without them. Highly recommended.

I highly recommend Bill and Amos at Premier Public Adjusters Group. I hired them to handle a…read morecomplicated insurance claim for an in-law's home that suffered major flood damage from a fire sprinkler. It was an absolute mess, and we were completely overwhelmed. Initially, I thought our insurance company was being helpful and "nice," but I quickly realized their priority was to minimize our payout. A friend of a friend referred us to Bill and Amos, and it was the best decision we could have made. Why they stand out: * Expertise & Results: They are incredibly smart and experienced. They fought for us as the "underdogs" and secured a significantly larger payout than what was first offered--funds we are now using to rebuild the home to its original state. * Stress Reduction: They took the weight off our family's shoulders. Dealing with claims is exhausting, but they managed the process so we didn't have to. * Communication: Over the five months we worked together, they were consistently responsive, helpful, and transparent. * Character: Beyond their professional skills, Bill and Amos are truly sincere, authentic, and kindhearted people. They genuinely care about the families they represent. If you are dealing with an insurance claim and feel like you aren't getting a fair shake, do yourself a favor and call them. They are the advocates you want in your corner.

There are no words to articulate my appreciation for Jessica and her team!! She is so considerate,…read morethorough, dependable and approachable. She has been pivotal with the cleaning process of our Altadena family home. Whether it was coordinating her team, other vendors, or the insurance company, Jessica's work ethic ihas been exemplary. Jessica - you are an absolute blessing!!! Highly recommend this company!!!

I had an HVAC drain leak in my attic last week and water was pouring down onto my hardwood floors…read more My insurance company called ServiceMaster to come. I'm so glad they called ServiceMaster. Technicians Edward and his team came out promptly and they sorted the problem and they found mold. To remediate it, they were here 2 hours taking videos documenting everything. They found water damage in 2 bedrooms, the hallway, the walls, the ceiling & flooring. They set up fans and air cleaners to dry things out. They were so professional, thorough, efficient and especially important, during this upsetting crisis, they were very patient and kind. They came out promptly once every day to check the equipment and how it was performing. Also, can't say enough good things about Jessica, our project manager, who has kept me continously in the loop every step of the way so I don't become too overwhelmed. I highly recommend the company.

Demil was always fully present and communicative with everything that we ask of him. He provides…read moretop service with a smile and an eagerness to please. I highly recommend him!

SERVPRO came recommended by Mercury Insurance and after a week of texting with them, I was still…read moreunable to secure an appointment so I switched companies. The scheduling process was arduous and dispiriting. After signing the work authorization form and calling the office I was told that the confirmation of appointment only occurs at the end of the day over text. I didn't get a text til the next day, and then a tenuous promise of being scheduled for Friday morning only to be informed the night before that it wasn't happening. And then no guarantee of work happening on Monday. This entire process made me feel small. I'm trying to them you a job worth thousands of dollars and they couldn't even schedule an appointment over the phone. This whole process made me feel unvalued and like my water damage didn't matter. I would not recommend this business to anyone.

I had fire damage at my home and this company led me to believe the insurance company approved them…read moreto do work. This company is shady, misleading, and will bill you for work that is not needed. They told me I had to replace insulation in my attic on the third floor for a small fire that was contained in an 8x10 room on the first floor. The insurance never approved this and now they want me to pay even though I told them it was not necessary to replace the insulation. They prey on people during difficult times. Please avoid this company at all costs. Very unethical company.

Terrible company , And very untrustworthy. My parent was a…read morevictim of elderly abuse, her documents were not per the legalities At All , three different emails with amounts owed with in a couple of hours from his accounting department After seeking legal advice I learned it's worse than I even thought and I would advise for somebody to go elsewhere there's many good companies out there

I just loved working with them. I had this huge water…read moredamage in the middle of my living room and I thought I'm going to jump off my balcony lol. Thanks god I was referred to them. The job was done quick and most importantly clean! They were very communicative and the service was great Hope you won't need it, but if you ever do, then I really recommend them!

I would give them 10 stars if I could!!  I was amazed by their quick response time.  911…read moreRestoration came out for an inspection literally within an hour after I called.  Their quick response time is just as their company name claims to be - 911.  Josh Kfir was super professional and friendly and he took care of my unit immediately.  He was patient and answered all of my concerns.  Since I don't live in the unit, he would update me along the way and send me pictures.  He always picked up my calls or called me back in a few minutes if he was busy, no matter what time of the day it is.  This company really works around the clock - 24/7.  They did a great job restoring my unit from water damage and their price is reasonable.  My insurance actually quoted higher. They also do remodeling, so I will definitely use them again for remodeling or restoration.

I'm not one to post negative reviews but this one had to be done. We had a toilet back up in our…read morecondo complex and it flooded our apt. We contacted Servpro to come out to sanitize and check the humidity levels of our walls and floors. They came out and essentially wiped the floor down with a cloth for 20 mins and left. I was upstairs at the time on a call and the technician just left. I then called Servpro and asked them to come back to finish the job we'd paid $1000 (!!) for. The woman who answered the phone tried to tell me we didn't need it even though we had already paid. Once again we'd already paid $1000 essentially for a man with a washcloth to stop by... Long story short, they finally came back and checked the humidity levels and found tons of black mold and dirty water. 2 months and $18k later we've had the walls and floors replaced. Had we not called back who knows how bad the mold would have gotten and the repercussions.

My aunt had a leak in her house and we called Servpro Culver City for help. They gave us some great…read moreadvice and were extremely helpful. They are under new ownership and I was quite impressed with their knowledge and professionalism. Once the leak is fixed, we will definitely be calling them to come do the remediation service for us. I highly recommend giving them a try.

Brian and his team were fast and professional. Would definitely recommend to anyone dealing with a…read morewater leak and/or mold removal. 5 stars

My wife and I had a home inspection which revealed the possibility of mold in the home. Michael was…read morequick to respond and gave us an in depth mold test and assessment. We chose to give DeDona a shot to further assess and complete repairs. Brian arrived at our home on time (15 minutes early is what I consider in time) and got to work right away. He did not dilly-dally, he just worked. Brian was polite, clean and thorough in his work. After he was done each day, he cleaned up and only left the material needed to abate the mold. Michael gave me a follow up call and was very responsive to all out concerns. Upon completion of the work, Brian was present for the re-test and it passed on the first "scrubbing" and repair. Living in So-Cal, we never thought we would have to deal with mold, and hope to never again; but if we do, DeDona is our clear choice.

When we need something done to our house, we call Daniel at 800 Remodeling first (and haven't had…read moreto call another contractor yet). Daniel's guys have fixed leaks in our roof, remodeled our en suite shower, and fixed some old plumbing issues in the process - on budget, on schedule, and on scope (quality) each time. My grandparents had their own commercial window covering & flooring answered business for 50 years. My 95 year-old grandfather likes him because Daniel does what he says, when he says and has returned each of our phone calls, promptly and professionally. He's gone above and beyond to make sure he's exceeded our expectations - it's crazy! Daniel is super patient, knowledgeable, and easy to talk to (no jargon heavy conversations). I highly recommend this business. When you call, ask for him - he's a good guy, super dependable.

Very satisfied with their process and the service! I had a…read morepleasant experience with Elad . The kitchen and bathrooms looks very nice and modern. Great space Thank you !