I recently had water damage in my family room and contacted Service Master for my restoration. From…read morethe moment I contacted them they have been on the case to quickly , efficiently and completely handle all the moving parts of the project. It was a stress free and seamless process and I am so grateful I had them there to help me. They really went out of their way to restore my family room and make sure it was safe for me and my family.

I had an amazing experience with Servicemaster and their mitigation services. They came out and…read morehandled all of the process for mitigating the water damage and then also helped with putting my house back together after the demo. It was a very stressful time for my husband and I and our one-year-old baby but their professionalism, prompt response to any requests or phone calls and clear communication throughout the process really helped us get through a tough time. Merlin was awesome and such a sweetheart. I definitely recommend them!!

There are no words to articulate my appreciation for Jessica and her team!! She is so considerate,…read morethorough, dependable and approachable. She has been pivotal with the cleaning process of our Altadena family home. Whether it was coordinating her team, other vendors, or the insurance company, Jessica's work ethic ihas been exemplary. Jessica - you are an absolute blessing!!! Highly recommend this company!!!

I had an HVAC drain leak in my attic last week and water was pouring down onto my hardwood floors…read more My insurance company called ServiceMaster to come. I'm so glad they called ServiceMaster. Technicians Edward and his team came out promptly and they sorted the problem and they found mold. To remediate it, they were here 2 hours taking videos documenting everything. They found water damage in 2 bedrooms, the hallway, the walls, the ceiling & flooring. They set up fans and air cleaners to dry things out. They were so professional, thorough, efficient and especially important, during this upsetting crisis, they were very patient and kind. They came out promptly once every day to check the equipment and how it was performing. Also, can't say enough good things about Jessica, our project manager, who has kept me continously in the loop every step of the way so I don't become too overwhelmed. I highly recommend the company.

I just loved working with them. I had this huge water…read moredamage in the middle of my living room and I thought I'm going to jump off my balcony lol. Thanks god I was referred to them. The job was done quick and most importantly clean! They were very communicative and the service was great Hope you won't need it, but if you ever do, then I really recommend them!

I would give them 10 stars if I could!!  I was amazed by their quick response time.  911…read moreRestoration came out for an inspection literally within an hour after I called.  Their quick response time is just as their company name claims to be - 911.  Josh Kfir was super professional and friendly and he took care of my unit immediately.  He was patient and answered all of my concerns.  Since I don't live in the unit, he would update me along the way and send me pictures.  He always picked up my calls or called me back in a few minutes if he was busy, no matter what time of the day it is.  This company really works around the clock - 24/7.  They did a great job restoring my unit from water damage and their price is reasonable.  My insurance actually quoted higher. They also do remodeling, so I will definitely use them again for remodeling or restoration.

I can't believe it's already been almost 2 years of monthly cleaning with Cleaning the Professional…read moreWay. The team has yet to disappoint me! So, needless to say, this outfit has their act together! What makes it perfect is that they are so human! They do listen to what you need done and if it's felt that they're not sure whether they're doing a task the way you expect, They will make sure the understand before they decide to go to the next area to work on. There are not too many companies that come prepared with all the equipment needed for the job. They are always prepared and get to your place spic and span. The personalities of everyone we have met from Cleaning the Professional Way is OUTSTANDING! The winning point for us was that everyone understands and speaks English!

The manager has reached out personally since and had the cleaning finished. He/she went through…read moreeach step by step process of cleaning, sending me updates via text with photos. The result was much better and to our satisfaction. There are things that should be noted as it wasn't clearly communicated originally -- some things are not included in deep cleaning. The manager let me know and was a lot more transparent.

This review has been a long time coming. In my opinion, Mold Masters is one of the most unethical…read morecompanies I've ever dealt with. From the top down, I believe the business reflects a disturbing lack of integrity and moral compass. I echo the concerns shared by other reviewers about their employee Oscar. In my personal experience, he behaved in an extremely sleazy and inappropriate manner inside my home and as an elderly woman, I found his presence disturbing and entirely unprofessional. In my opinion, no household with vulnerable individuals--especially children, women, or the elderly--should ever consider hiring Mold Masters. I was not at all surprised to read other allegations about theft and misconduct. What I personally witnessed and experienced by Oscar made me deeply uncomfortable and fearful for my safety and those in my home. The business owner, Austin, is another reason I would never recommend this company. In my opinion, he has a frightening temper and is incredibly difficult to communicate with. Each time I had to speak with him, I felt a genuine sense of anxiety due to his explosive attitude. That's no way to run a service-oriented business. And if you needed further evidence of this company's lack of transparency--take a look at the photo "Austin" uses to represent himself on yelp's webpage. In my opinion, it's shockingly deceptive. The man in that photo looks nothing like him--completely different race, hair color, and overall appearance. If you're hiding behind someone else's image, what else are you willing to lie about? In my experience, Mold Masters dramatically overcharged for work that was questionable at best. I believe they take advantage of consumers like myself in stressful situations and exploit their vulnerability. California law (B&P Code §7159) limits contractor deposits to no more than $1,000 or 10% of the contract price, whichever is less. If a contractor ever demands more than $1000 upfront deposit -- that's a red flag. If you value honesty, professionalism, and basic decency--in my personal opinion--AVOID Mold Masters at all costs. I truly regret ever letting them through my door. Response to Owner comments: Even your response here, unfortunately, reflects the same disingenuous behavior I experienced while dealing with your company. You write that the court "found this person liable for damages," which is misleading and deceptive. Many people may choose to settle an unpleasant situation--not because the claims were legitimate or the conduct acceptable. As far as I'm concerned, I refuse to and have not voluntarily given an additional dime to a business that tried to take advantage of an elderly person. Also, your use of the word "found" falsely implies that there was a trial where the court acted as a fact finder--evaluating evidence, hearing testimony, and reaching conclusions about the quality of your work. That never happened. What you should be addressing in your response "Austin" or whoever you are in that photo- are the real consumer concerns raised in this review: * Are you demanding more than $1,000 in deposits in violation of California law (B&P Code §7159)? * Is Oscar, your employee, engaging in inappropriate behavior with vulnerable consumers in their homes? * And most bizarre of all--why are you using a photo on Yelp that is clearly not you? Consumers deserve transparency, especially from someone entering their home. This review is not "revenge" or "retribution." It took time to write precisely because I was navigating legal threats during the dispute. Once the dust settled, I felt it was my responsibility to warn others. Like I said: this review was a long time coming. Be warned and steer clear--but if you do proceed with Mold Masters, make sure they aren't violating deposit laws, and do not leave your valuables or vulnerable loved ones alone in the presence of Oscar.

These guys did a phenomenal job. Our shower ceiling was moldy and needed removal and remediation…read more Austin came over. Got back quickly with a bid. Work started 2 days later. The first crew zipped up the bathroom area and laid paper to protect the floor. The removal took a day. Then, Manny came over, installed a new drywall ceiling. They painted it the next day. Then, they went to work on the tiles. That process took another day or so to clean and properly seal them. The shower stall looks brand new. I'm not kidding. I'm kind of amazed. These guys were really nice, and they were very clean. They put paper down from the bathroom all the way to the front door.

Good service very professional Outstanding job stays on top…read moreof everything communicated with me throughout the whole process

We had an incident involving our neighbor's pool overflowing into our studio, soaking a portion of…read morethe carpet. I spoke with Art, as we're not sure if there's permanent damage yet. He came over and we discussed would could happen and that let's wait five days and reassess the situation. I cannot say enough nice things about him, he was kind and professional and gave us some solid advice. I'm hoping we don't have to tear everything out, time will tell. We'll definitely be using Drypo if so!!!!

I'm updating my review as we have been so so so happy with their services. We have never had any…read morecomplaints and any last minute cancellations. So professional making sure appointments are up to par and the crew is always on time. This is what I literally came home today. The house was spick and span and not a speck of dust. The reliability is amazing. If you are looking for a cleaning company, look no further BeMi is the perfect cleaning company for you.

BeMi is truly as good as it gets! Scheduling was a breeze, prices are quite good, and the crew is…read morecompletely phenomenal. They are so thorough and kind. My house is sparkling when they leave, I swear the whole house looks brighter! I'm so grateful to have found a cleaning service that I trust and can rely on. The best of the best. I couldn't recommend them more!

If I could give ZERO stars I would. Jen's company "The Detailed Cleaner" is a complete rip off!…read moreFirst of all, I had to contact her 5 times on 5 different days through Facebook messenger in order to get a quote. She does not respond until days later which is so unprofessional. I had to keep on reminding to send me a quote and it took 2 and a half weeks for her to respond with a quote. And the quote she gave me was ridiculous!!! I live in a 2 bed room 2 bathroom apartment 1400 square feet, and she gave me a quote of $370 for 2 maids and 6 hours of work!!! I have never had a quote this high for my apartment, the maximum I have ever gotten quoted for was $150 for 2 maids. And 2 maids usually take no more than 3 hours to clean my whole place. Jen is ripping off her customers and is not responsive at all and has the worst service ever! STAY AWAY!!!!!

I reached out to Jen to schedule a deep clean for my house after speaking with many other cleaning…read moreservices. I could not be happier that I chose to work with Jen. She was very kind and professional and patient when explaining to me the details of the service, billing, and scheduling. The deep clean for a 3 story, 5 bed/5.5 bath including linen changes was very reasonable and my house and I had no complaints. The team was able to get everything done and we felt very happy with the work that was done. I live with 4 other people so our house gets quite messy and Jen and her team did such a phenomenal job. Everything about the process from scheduling to the workers leaving was so seamless. The workers were very kind and friendly as well. My roommates and I were very excited about this service and could not speak more highly of it. I could not recommend a better team to work with!