Our "Birdhouse" home was built in 1959 by real estate developer William Mellenthin who was known for designing charming ranch-style homes with gorgeous, wood beam, cathedral ceilings; He was also known for hiring the very best workmen to construct his homes. Having owned our home since 1991, my husband Robert K. & I began searching for a reputable company to replace our 30-40 year old roof--not an easy task! Luckily for us, our cousin Alan K. had an excellent experience with Pat Farrell, owner of Mar Vista Roofing, Inc., who replaced his roof after Alan had a bad experience with a former recent roofer who installed inferior shingles, which broke down & leaked! Thank goodness that Alan utilized Mar Vista Roofing's expertise to correct the situation--& to our benefit! Mr. Farrell was Johnny-on-the-Spot. He immediately shared with us his assessment of the condition of our roof (extremely old, but with 2 layers of shingles to avoid a complete replacement); he reviewed the choices we had of regular shingles versus top-of-the-line solarized shingles; he demonstrated his knowledge & experience so convincingly that we hired him on the spot & enjoyed watching his workmen carry out his directions to the "T". Within 2 days, the old roof was stripped off by 10--no kidding, 10--of the best workmen, & the new one installed by a different crew of the very best 5 or 6 workmen. The results? A beautifully installed, brand-new roof using solarized shingles in a great color! (BTW, for those of you who've read some of the poor reviews below: those unfortunate reviews must've been written by people who lack the education & good judgment to recognize someone with Pat Farrell's integrity.) read more

Found them in Money Mailer. If you want your time wasted, these are your guys. I took time off work to be home for a roof estimate. One week later I'm still waiting for a quote from Robert (estimator) . I called their office to follow-up, was told I'd get a call back but nothing. I obviously didn't select them for my roof replacement but I'm leaving this review based on lack of professionalism & for wasting my time! Don't understand why a business spends $ on advertising & not follow-through with interested parties...! read more

Please don't use these rude and unprofessional roofer. After the job was done i noticed that some flashing that I requested was not put in, when I called they came out and denied putting in the gutter which they surely did, then said gutter was too small, first time I heard this, Pat was very argumentative and defensive. This must happen alot. Then he leaves without doing anything and leaves a bill for 185.00. This business does not deserve your business. read more

Last year, I noticed a leak coming from the roof of my condo. Our HOA found a guy to come out for repairs. He was going to fix my leak, another leak over a different unit, and clean off the mold growing on the tiles. Long story, but my leak was never repaired and he disappeared without finishing the job. He even left without his ladder! Anyway, I didn't figure out that the leak was not fixed (since he left in the middle of power-washing the mold off the tiles) until this year when the rain came. I called Mar Vista roofing after a random search online, and Patrick was able to come by the next morning for a quote. I decided to go with him immediately, since he seemed very knowledgeable and professional, and his quote was reasonable. His crew came out the following day and repaired my leak. I was happy with his work and thrilled that he was able to get the job done so soon after I called him. I didn't write a review right away, since I wasn't completely sure that the repairs were good. I kept waiting for more rain, until finally, it rained yesterday! I'm happy to report that the leak is fixed!! read more

Mar Vista Roofing did a roof for me about 20 years ago, but when I called recently to report a leak -- they hung up on me TWICE. Not recommended. read more

I needed a new roof for my contemporary flat-roofed Manhattan Beach home. Patrick, President (and owner) of Mar Vista Roofing was professional and courteous at all times through the process and answered all the little surprises that came up throughout the project. His people were experienced, considerate, friendly and courteous. He coordinated this roofing work with that of his sheet metal sub-contractor (Kelly Sheet Metal). He communicated all issues as they arose in a timely and clear manner. Mar Vista Roofing was not my low-cost competitive bidder, but I went with them because of reputation and references. The roof is an important part of the house. I am very happy with the work done. The job was completed in less than a week - right on schedule. read more

We have a 270' view house in Brentwood (Mandeville Canyon) and did a full restoration on it. The first contractor was a crook, the second basically had to go backwards before we could go forwards, redesigning and really doing it right. Unfortunately the first contractor put a cr*p roof on an amazing house, and it leaked the first rain. After we did more work we ended up just cutting out the front and back of the house and just moiding the warranty (which was fine at that point). However... it leaked again in the torrential rains. I found a couple good looking roofing reviews on Google but not many, and after calling a few other contractors, i realized they were all crooks. Dig deep people... dont take the first good looking review you find. Well... I found Mar Vista, and checked them out. Patrick came out the next day and reported back and gave us a few options to fix some problematic work: 1. - Patch it and see if it stops (no guarantee) 2. - Really do it right 3. - Redo the entire roof We chose option 1 and to date its held just fine. We will be taking on option 2 soon, but just waiting for winter to pass. Thanks again Patrick for offering quality where there are so many snakes!! read more

I had a 30+ year old roof on my house and the original 1940's shingle roof (what was left of it) on my detached garage, so I knew there would be extensive repair in addition to the new roof. I called and Patrick was out the next day, gave me a very fair estimate and began work within the week, with all permits taken care of. His crew was great, they worked quickly and cleaned up so well you wouldn't know they'd been there. I don't understand the bad reviews because in all my dealings with Patrick he was very respectful. Now I have a beautiful roof and no more leaks in the garage. I would definitely recommend this company. read more

Patrick at Mar Vista Roofing is a great find! The work he and his team do are quick and very reasonably priced. I would recommend his services to my friends and family and use him again in a heart beat! Thanks Patrick! read more

This company must have alot of business, the lady who answered the phone was unfriendly and not helpful at all, and advised that our project was in the WRONG zip code, they are in Mar Vista, this project was right next to LAX..mmm...not in their area....obviously too much business.....wish we could be so un customer friendly. we are a contractor and was looking for a company to provide a roof for us as we are not licensed to do this, dont bother checking their website, they dont email, the are still very old school, everything hand written. They actually asked how we heard of them, i said YELP, not that they even probably know what that is. read more

Our advice -- avoid at all costs. When we gently asked him about the lack of spec mix in between the mission tiles (as is standard on ANY Spanish style house), the owner of the company got angry, tried to bully us and griped "Are you calling me a liar?" We nearly fired him right then and there. Please consider another supplier. read more

As I previously noted, after writing my review I was emailed by Patrick. I wish I could give a '-1' rating as. He basically accused me of making it up. I think it's quite sad I had nails come through my ceiling and he does not even remember the event. It must be common for him. I have since talked to another neighborhood businessman that said he has so many bad reports that on Mar Vista Roofing/Patrick that he will no longer refer his own customers to him, instead steers them away. read more

I would not recommend based on the horrible customer service I was given just over the phone. I am in customer service myself, and never ever have I experienced the lack of tack from someone (Patrick). This company was recommended to me to. read more

Totally unprofessional service. This company is rude on the phone, takes forever to get the job done, then rudely calls back to demand payment. Overall, terrible communication. If I could give zero stars I would. This place should come with advil for the headache they gave me. read more

This man named Patrick said he was from Mar Vista Roofing called from an unknown number sunday night and said he would like to come to look at the roof between 9-10 I did call Mar vista roofing next day... he answered the phone and said it would be more like close to eleven..I was just round the corner at my mother's house I noticed he'd called around ten fifteen, I called and said I was sorry I did not hear the phone.. He was surly and rude and said I am not coming back. I think I was lucky read more

I cannot say enough about this family run roofing company! I had a roof that needed to be repaired in Culver City and I called around for estimates. Patrick from Mar Vista Roofing was at the house the next morning, and I had an estimate before he left. Once I made a decision to use Mar Vista for the work, the permit was pulled the next morning and the demolition crew (complete with dumpster for old shingles) tore off the old roof before lunch! The job was completed the next day. Mar Vista is fully licensed and insured, including for workers' comp. The rates are reasonable and if you find a company that can do it for significantly less, they are likely not carrying the appropriate amount of insurance to protect you and your property. I would gladly use Mar Vista Roofing again. read more

So, starting last year our roof began leaking in one particular spot. We called Patrick at Mar Vista Roofing. He personally came to our home gave us his recommendation and encouraged us to "patch" rather than get a new roof.... which we did.... several times. With all the rains this year and the same leak (which couldn't really be patched) we decided to get a new roof. Our experience was excellent. We got a very reasonable quote and our new roof is complete after 3 days. Also, the entire crew was professional, polite, prompt AND left our property neat and tidy. We enthusiastically recommend the services provided by Mar Vista Roofing, Patrick and his staff. Thank you for a pleasant experience. read more

Horrible service!!!!!Patricio came to my house, convinced my husband to do a good job and the next day it rained and the whole house was filled with water. When I called to complain, the lady (Spanish), spoke with me and said they do not return money and she closed my call. It is disgusting, the worst people I have ever encountered. I lost my time and my money read more

I referred my elderly mother to Mar Vista Roofing after seeing reviews here, checking state license and BBB rating - also A+. Mom is very happy with the prompt service and diagnosis to repair a leaking vent in the garage roof. Especially since she had responded previously to a cold call (yikes!) from another company that told her the roof needed to be replaced - that guy never got on a ladder to inspect the roof from the outside and made his assessment standing inside the garage with a flashlight. Mom said the kind gentleman from Mar Vista Roofing arrived in a nice truck with ample ladders, and he examined the vent thoroughly from outside atop the roof before determining the roof was fine and only the vent needed to be resealed - a minimal repair by comparison and cost. Yay Mar Vista Roofing - we need more honest business people like you to serve our community! read more

BEWARE OF THESE YO-YO's! Here is my story. Called them one day, about two weeks ago, to see if they can fix a few leaks in our roof. A person that picked up the phone asked for my information, including phone number, address, and the type of roof (tile). I asked him when we could have someone scheduled to come out. He said that it would take them 24 hours just to call us back and let us know when. He said they'd received 300 calls (two days of rain). Even though it was somewhat of an emergency, I tried to be understanding and told him I'd wait for the call back. I haven't heard back from them the following day so I tried calling them back. Here is where their true colors come out. Another person answered the phone. I explained the situation. He asked me for my info again. Once he heard that we had tile roof, his response was that they didn't work on tile roof THAT WEEK! I asked him why. His response was "you really want to know all the details of my business?" They he proceeded to say that they are very busy and tile roof takes longer to repair, preventing them to finish the easier, more profitable jobs (paraphrasing here). I asked him why the other guy couldn't at least tell me that instead of making me wait another day. He didn't seem to care one bit and ended the conversation. The guy had a serious attitude problem, like he's the only roofer in town. Highly recommend staying away from this joker if you value your time at all. No idea on quality or price for obvious reasons, but just based on the interaction it can't be good. So here is "your local roofer since 1972" at their best. read more

Patrick replaced the asphalt shingle roof on my back house over ten years ago, still looks like a million bucks, never leaked, reasonable price, great (and quick!) crew. So of course we hired him again for the new roof on our front house, which was just completed. I did get other bids which, on a $5,000 dollar job were two or three hundred dollars less. He spent the time to show me where those bids came up short, patiently explaining the roofing process. He also ran interference with my rooftop HVAC people and my solar people, all of which was happening at the same time, and none of whom were as professional and exacting as Pat...In fact, he avoided a couple of disasters by pointing out problems in the work of the other contractors, problems that were nipped in the bud thanks to his exceptional commitment to doing things the right way. Trust me people, the roof is NOT the place to cut corners or hire someone who's "good enough". And don't believe all these suspicious one-star reviews, they seem to be from slimy competitors. read more

I find it so hard to believe all these bad reviews from Patrick. Patrick came to my house promptly after my initial phone call. While others had said I had a lot of roof damage and would need to replace most of the wood under the roof, Patrick said the wood was fine. He provided me with several pages of referrals and I called several of them at random. Each person was very happy with their roof and very happy with Patrick. I got my new roof this past summer in 2014, I decided to wait until now to actually write a review, as I wanted it to RAIN on my new roof to make sure there were no leaks---NO leaks. Roof is great, price was great and I love the color. Excellent job!! Two thumbs up from me!! read more

The replacement ply wood was not nailed properly & is loose. Nothing can be done now. However my carpenter hooked the nails before plastering. Good for him. read more

Patrick saved my roof! We hired a company to come and do a re-roof on our old home. There were three layers of shingles AND wood shingles underneath it all. The company we hired destroyed my property (broken planters, tons of material into my attic, shoddy plywood alignment, nails though my attic ceiling...I could go on and on) and we had to fire them mid job...with only plywood on the roof. It was my worst nightmare! I called a few companies that wouldn't even come out to see the job since it was a takeover but Patrick not only answered my call, his team came out next day and took every bit of stress away I had. They were clean, professional, and treated my property with respect. The roofing job he did was beautiful and they replaced all the rotten wood that the last company tried to hide under the drip edge. I have read some of the other reviews and I'm not sure what happened there, but speaking from our personal experience and seeing our completed roof, I couldn't recommend Patrick enough! read more

I spent some time to find the right roofer and was very happy with Patrick and Mar Vista Roofing. He's a very straightforward guy. Honest. Direct. Ready to answer any of the many many questions I had. He did exactly what he said he would do. When they tore off my roof there was a bunch of wood rot, which needed to be repaired. They took care of it quickly and at a reasonable rate. He even helped me get the info I needed to claim my rebate from DWP. I certainly recommend this company. You'll be in honest, good hands. No cheap, cruddy labor. This is the real deal. read more

I thought I already left a review but I don't see it here. We had our roof ripped off (4 layers!!!) and replaced by Mar Vista Roofing in May. They were honest, fast, efficient and the workers were pleasant and professional. 4 of the workers were related and represented 2 generations of a family. A lot of these reviews bash Patrick, the owner. I will admit that he is NOT the 'warm and fuzzy' personality you might want but he is straightforward and honest -albeit a bit gruff. I'd much rather have gruff and great than smooth talking and good enough. read more

I had Mar Vista Roofing put a new roof on my house. It was very expensive, compared to other roofers, but I went for it because Mar Vista has a good reputation. Subsequently, another contractor, who I called for other reasons, pointed out some problems in the work Mar Vista had done. For the price I paid, I expected premium work, but I did not get it. A couple of months later, I called to ask a question about the new roof. Even thought I left several messages, both with the person answering the phone and on the answering machine, nobody ever called me back. Imagine. I spent over $7000 with them, and they won't even return my call to answer a simple question. read more

In the end, the work will proably end up being OK because his foreman is very knowledgeable. But Patrick (the owner) doesn't know as much as he thinks he does. He insisted that I didn't need to remove any sheathing (the wood layer that is the the bottom part of the roof), even though other contractors had told me that it was a "complete teardown". Patrick, who spent 15 minutes visually inspecting the roof for the estimate and did not show up again, told me that such an idea was "crazy" and that whoever had told me to replace the sheathing "didn't know what they are talking about". But his own workers said that it needed to be done, telling me that "he doesn't know about wood", so it got done in the end. So I'm hopeful about the work, but I don't want to deal with this guy again. He has too short of a fuse. read more

Had a small, but growing waterline on the ceiling in one of the bedrooms in my house, and rain was predicted for the coming weekend. I left a message with Patrick on a Monday, got him out for an estimate on Tuesday, and he fixed the leak with a silicone patch on Thursday morning for a very reasonable price. I wanted to wait for a few rains to pass before I wrote a review, and I'm happy to say that the repair has held up great since then! Not only that, I found out from a bunch of my neighbors that he has done good work all over our street - my next door neighbor told me he's had Patrick working on his house for over 10 years. read more

Mar Vista Roofing saved the day. Patrick and his crew were efficient, neat--and much to my relief--very detail oriented. I bought a house built in 1926 that was totally, cheaply flipped. The flippers had slapped a 5th layer of shingles over a lumpy, leaky roof, rife with termite damage. Very cynical, very unethical. Patrick came out, gave me a quote--and then was clear about the increased charges when it came to tearing out & replacing the pest damaged part of the wood under the roofing. They replaced it with redwood, and included me in every part of the process. I waited 8 months to write this review in order to see how the roof handled the rainy season--which it did terrifically. Thanks, Mar Vista! read more

I recently had a new roof put on my house by Mar Vista Roofing. Patrick provided excellent customer service and was always pleasant on the phone. The roofers working with him were courteous, timely and efficient. My roof was finished as promised and it was a pleasure working with Patrick and his crew. I highly recommend Mar Vista Roofing. Virginia Sandler read more

I just joined yelp however wanted to warn people that this guy is creepy. I asked for his help several months ago and found him rude, confrontational and dismisive when it came to my concerns. I wanted a fair and complete estimate and getting straight answers was like pulling teeth. He may do good work however I will never find out from the way he acted. Get others for estimates. read more

I never imagined find worse service,is horrendous. Spend my money and time for anything, not only that, also worst customer service, call me I complain and brazenly close call, that Mrs. does not respect customers, not recommended at all this service, never, read more

They did a crappy job patching my roof, I had the displeasure of speaking with Patrick who is a complete douche bag on the phone. Since it's not raining there is no need to hurry out to fix the roof, but would this be the ideal time to do so. I mean you don't fix leaky roofs when it's raining. Patrick the days of being nasty and douchey on the phone are over. Thank goodness for yelp. He is a nasty bully. read more

We had a small leak on a roof that was beyond the warranty period. I called Patrick anyway. He came out promptly and made a quick repair, even though the leak was related to work electricians did not complete fully. Patrick and Mar Vista Roofing provide prompt, quality service. read more

This is the worst roofing company. I've dealt with many roofers in the area so I speak from experience. The owner is unprofessional, impolite and down right rude to customers. Don't do business with them, look elsewhere for a far better outcome. read more

Just tried to schedule a repair for a leak that Mar Vista Roofing has attempted to address at my home twice before. I won't even discuss the fact that the leak has not been resolved over the prior two attempts as I understand that it can be difficult to trace the source, etc. My review is based on Patrick's unprofessional and rude tone on the phone. I called today to ask if he could come back out and take a look at it again at some point. He said he may or may not be able to come today (I didn't ask or expect him to come the same day), called me five hours later, stated he could come "now" and asked if I was "still interested." I told him I wasn't home, would find out if my husband could meet him and get back to him. He insisted that he needed to know "now." I said I'd be happy to simply schedule an appointment at a later date. He essentially dismissed this and remarked about not knowing his schedule and stated that he wouldn't be able to get back to me about his schedule later on. I was ready to give Mar Vista Roofing the benefit of the doubt in the hopes that the third time would be the charm, but I don't have time, patience, or money to keep paying someone to not fix a problem AND be rude to me on top of it. Moving on to find someone with more professionalism and skill who can actually address my leak and do so with a better attitude. read more

Mar vista roofing is unprofessional and unhelpful. I've called and emailed them about multiple projects, requests proposals, and onsite visits. Patrick answers the phone takes all your info and then the contact drops from there. No responses by phone, text, or email. Don't bother.... It's a waste of time!! read more

Job was done quickly... But beware of their truck, It will leak oil on your driveway! Mine was new UGH. Not happy at all with that as there was plenty of street parking. I have never seen a pro park in a customers driveway unless required to do so..... read more

I called Mar Vista Roofing, and Patrick came out that same day and wrote up an estimate on the spot. He suggested that since our roof only had a single layer of 3-tab shingles on it, we didn't need to remove the old roof; we could just reroof right over it and save a lot of money. Then he handed me a long list of references, with phone numbers, addresses, and a description of the work done on each. Prior to this, we already had 3 other estimates, but none of them had offered to reroof over the existing roof, and they were all significantly more expensive. I was impressed with the price as well as Patrick's professionalism. I took a few days to call some of the references, who all had wonderful things to say about Mar Vista Roofing. That made for an easy decision. Throughout the process, I continued to be impressed with the punctuality and communication. So many contractors are lacking in this area, but this is a well-run professional business. The process was so smooth and painless, I couldn't believe it was over already. The new roof looks great, and while we haven't had any rains to test it yet, I'm confident that it will be just fine. read more