What a wonderful professional team that work to make a positive dental experience!…read more MLJ

Dr Leib and his nurse are so personable and efficient. I had a tooth extracted and felt absolutely…read moreno pain during or after. They are so helpful and answered all my questions. I would highly recommend them.

I cannot say enough good things about this practice. Everyone is friendly and caring and they go…read moreabove and beyond to make sure you are comfortable and at ease. Dr. Ann is wonderful at administering injections and the fact that they have massaging dental chairs, emotional support dogs and personalized music choices just takes it to the next level. There's no judgement from staff and the availability of payment plans eases extreme financial burdens. I was scared to find a new dentist when mine retired, but I am sure I found the right place. I highly recommend this office.

This place has a lot going for it except for one thing. The front desk employee Sally is the worst…read moreto represent this dental office. Let me tell you that she does not know how to speak with customers. People that pays her salary by keeping the dental office in business. She is rude and very unprofessional. She will talk down to you. She thinks she is above you. There is a review on here by Nancy. It was five years ago and seems Sally has not changed.

Wonderful, great communication! The hygienist are friendly and professional. Dr. Massie has a…read moregreat bedside manner as well.

Always so friendly and helpful. Great communication with me regarding extraction. Very upfront and…read morehonest.

Have to say, avoid this provider! My daughter was sent here on referral from her dentist (separate…read moreissue) to have wisdom teeth removed. Sloppy removal, failed to prescribe antibiotics after surgery, on return visit due to infection denied they hadn't forgotten to prescribe antibiotics, then admitted their error, denied my wife access to daughter when she was sitting in waiting room and texting and calling my wife requesting assistance dealing with facility medical personnel... it goes on. Then the insurance billing team sent claims to the wrong company despite having photocopies of correct insurance cards. Follow-up a couple months later and reprovidkng correct info... they resubmitted to the wrong insurance companies. Here we are almost a year later and they haven't yet submitted to the correct companies, don't return phone calls in a timely manner ... So, AVOID this provider.

I had an experience here that raises concerns about their billing and scheduling practices…read more About 24 hours before my appointment, I received a text stating that if I did not confirm the appointment, it would be cancelled and I would be charged a $75 fee. This was surprising because their stated policy is a 48-hour cancellation window. For additional context, I had previously declined to sign their policy regarding fees. I did not confirm via text--but I did show up on time for my appointment and received services as scheduled. Despite that, the office communicated that failure to confirm could result in cancellation and a fee, which does not align with their stated policy and doesn't make sense given that the appointment was ultimately kept and used. This creates an uncomfortable situation as a patient: Policies appear inconsistent (24-hour confirmation vs. 48-hour cancellation) Fees are referenced even when no appointment is missed Expectations are not clearly agreed to The clinical care itself was fine, but the administrative and billing approach makes it hard to trust the process. I would not recommend anyone visit this office.