These guys are great. We needed tops for twin vanities in our master bath. The owner, Tony, was wonderful during the bid process and Jeremiah and his wingman are really going the extra mile. There's been a few unforeseen issues on our end and they've taken care of everything above and beyond. They're not the cheapest specialist, but you get what you pay for. The quality of their product and installation is so worth it. read more

Aphrodite Granite & Marble - A good cleaning next - General Contractors Near Me - Chesterfield, Missouri

This company is contracted through Cabinets and More. Had an installation date of 10/5. Got a call on 10/4 that the product hadn't come in yet. Maybe the following Friday? Needless to say we cancelled their service through Cabinets and More ( who have been great). Had already paid them so will be getting a full refund. Contact us on Monday? Okay, we can work with that. Tuesday? A little late but, okay. Wednesday? Why would you let us know this THIS late??? THURSDAY AFTEROON BEFORE A FRIDAY JOB? F OFF. read more

I've edited my review since it's posting in response to the owner's reply. I would not recommend this company. I had an appointment to pick out granite and they were 10 minutes late. To be fair, this was during the flooding and there may be a legitimate excuse for this. Then I took a day off work so I could be there during the 4 hour time window to install the granite. They cut it wrong, so it had to be rescheduled and I'd have to take yet another day off work. Then they said they'd cut and install a new one the following week and they never did. I was told I'd be called about rescheduling, and I never was called. My feeling is that they already had my money (I prepaid in full) and they had no urgency to get my job done. When I called them, the manager was unapologetic and simply offered to refund my money. The manager, in his reply, stated that I asked for a "crazy amount of compensation". I did not, and I am frustrated that he would make this claim. I was not offered an apology or a single dime of compensation. I completely understand that mistakes happen, but when they do I think a customer should be made whole. In my case, I wasted a day off work because of their mistake, and I think that's worth at least something. I took my full refund (I appreciate the full refund; that was one redeeming part about Aphrodite) and went with Granite Busters. Granite Buster's price was better, the selection was better, and they were extremely friendly and professional. In the end, I'm glad Aphrodite Granite was so poor because I got a better looking countertop for a lower price. read more

I am satisfied with my granite tops that were installed but it was not a smooth installation. Some of the measurements were not accurate that required add'l visits to correct. The installation workers were good to work with and were respectful of my house and cleaned up. I have 1 remaining item that should be corrected but I cannot get a response from anyone. The salesman directed my concern to the measurement person several times but no response. I even call him several times and left a message. No response. I then called the owner's cell and left a message but no response. I gave up, not worth the effort. read more

Aphrodite Granite did a great job on our kitchen granite counter install. Because of the shape of our kitchen, it was several pieces and a complicated layout. The entire process was great - I worked with a Sales guy (Nick) who did a great job explaining the overall process, breaking down the pricing, and had tremendous patience for my wife and I (who went back on forth on what type/color/slab, etc. He even helped us along on deciding what went along with our cabinets. They provide a template layout on the slab, any allowed me to make a minor tweak to the layout based on the color/grain of the slab we picked. The template guy & installers did a great job - showed up when scheduled, were very courteous, answered my questions, etc. I ended up doing the demo of existing counters and plumbing connection myself, since I'm a pretty handy guy, and they worked with me on that as well. Our sink was a custom order sink we supplied to them, and they did a great job with the cut out and install of a VERY deep and large sink. Overall the slab looks AMAZING, the install is clean, and the process was simple. Very glad we picked Aphrodite over some of the larger shops. read more

When I first visited Aphrodite, I was impressed by Tony (who I believe is the owner) and his knowledge of granite. He seemed friendly and professional and I really didn't look at many other places before deciding to use his company. My first impression could not have been more wrong. Part of the issue is that he went on vacation the week we were hoping to have the granite installed, so we were directed to another salesperson, who was impossible to get in touch with. He would consistently forget to return our phone calls. It's funny when you're spending the amount of money granite costs to feel like you're chasing down the granite Company - "Please! Take my business!" After the installation was done, I wasn't too pleased with the seam in our countertop. It was rough, looked sloppy, and worst of all when facing the countertop, you could see that the two pieces of granite were uneven. I politely sent a message to Tony indicating that #1 - I wasn't too pleased with the seam and #2 - that his sales person was difficult to get in touch with. My thoughts were that if I owned a business, I'd want to know this about my people. He fired back one of the most unprofessional emails I have ever received saying "FYI not organized cuz u didn't speak w me u spoke w a different sales person. This happened cuz I was on vacation and no one called me to say u wanted to go with this project...." I'm sorry your office doesn't communicate well. Why is that my fault? In my opinion, no business owner should include "cuz" in their communications with customers. He eventually did come out to fix the seam, agreeing that it wasn't the best work. This of course was after he said he'd be there at 8:30 am and then emailed at 8:25 to ask if he could be there around 9 instead (must have wanted to snooze a little longer while I waited around at home instead of being able to head to my job for the day). I'm mostly happy with the countertops now, but would never recommend this Company to anyone. read more

Nick was great at Aphrodite Granite. He took lots of time to listen to what I was looking for and assured me he would be able to find the right " look" for my kitchen countertop idea. I wanted a contemporary looked and was interested in a " honed" finish. Nick was able to come see my kitchen right away, then pulled samples for me at the yard. I felt he was truly interested in helping me find the perfect match for my mental image and in fact i was blown away with the beauty of the amazing granite I ended up selecting. I had never seen Cygnus granite before and it was PERFECT for my kitchen! I doubt I would have had this customer service anywhere else. I was thrilled. It was installed today without a hitch. These guys are courteous, interested in helping you find what you want, have the available selection and resources to offer a supremely professional service. Five stars to Nick and his team! read more

Nick took me to a couple of warehouses to look at granite for the kitchen. Both had good selections and he helped me select a slab that would compliment my cabinets and floors. The guy who came out to do the template was on time and professional. The installation was probably a week to ten days later. The guys disconnected the sink and plumbing, installed the new under-mount sink and installed the granite on the counter top and an island. My cook-top was not installed yet, but they set it in place to make sure it fit correctly before leaving. Everyone was friendly and profession from start to finish. Overall, no complaints. read more

This place is the best place I have worked with! Everyone is so helpful and very communicative. They have 5 stars for a reason. They will answer every question you have honestly, and there actual work they do is amazing! They work with you from start to finish and make sure everything is done correctly and beautifully! This is the best place in Missouri to get your home the way you want it to look! I would recommend to anyone! read more

We were totally impressed with the entire process from beginning to end. Nick helped us through the entire installation with no pressure but always available for questions and concerns. The actual installers were friendly and efficient finishing the job in less than the time than expected. They obviously do these installations daily as they did each step smoothly and efficiently. Our granite looks more amazing than we had envisioned. We will use Aphrodite Granite in the future for our bathroom renovations. read more

The granite, pricing, and install for the kitchen were right on. My husband and I decided in the middle of the project to use our leftover slab remnant to do our bath vanities. From there, it went downhill. Trying to get ahold of Tom, the salesman was painful. A week or more would go by between emails and texts. We were told our remnant may have been sold....someone would look. Then no return call or communication. The kitchen job was finished and done reasonably well (although they left a large black shim under a base cabinet which is quite visible and permanent, it seems. It's so tight we can't remove it). We then started getting calls from their accountant wanting to be paid for the job. We said we'd pay when the job was complete. No response. A couple of phone calls with Tom arguing over the price they were quoting. We got more run around. I finally paid for the job after talking to the accountant who assured me the bathroom would get done. That's the last I heard from her and Tom. So we've given up. Decent granite job- poor excuse for company operation. I would AVOID. read more

OH. MY. GOODNESS!! My husband and I recently used Aphrodite Granite to install a double granite counter on our kitchen island, and we were blown away by the service and product. It was such a pleasure dealing with Nick, our sales person, who was not only knowledgeable and accommodating, but he felt more like a friend than a salesman, possessing a warmth and honesty that totally put us at ease. The installers, Cory and Jeremy, were just as warm and friendly, leading us to believe that Aphrodite sure knows how to hire employees. I plan to recommend Aphrodite, and Nick particularly, to all of my friends and relatives because we LOVE our new counter!! read more

The job was messed up from the fabricator to installation March 17th 2015. They cut the seam in a corner of an ogee edge that was suppose to be arched. This made it a 90 degree corner instead of arched. The job in that corner looked horrible. When I called to have someone come out to repair. I got the run around from Nick in sales he sold us the job but could not help. Bonnie the administrative assistant she just takes messages. Ric the field guy that was too busy and rude to pickup the phone and call. Nobody wanted to take responsibility or take any accountability for the shabby workmanship. I finally reached Tony the owner. He was gracious enough to speak with me on the phone. When I explained what happened he started to ask if I made changes. I told him no. He asked me to allow him a few days to do his research. I waited 2 days and then called Tony back to find out what was going to happen. March 25, 2015 Tony wanted to see the job so I text him photos and asked me when was a good time to see it in person. His first suggestion was to take the bad piece out and recut it which I would lose 2 inches of the overhang and they would reattach. He offered to knock $250 off the purchase price of a $5500 job. My wife did not want to lose the counter top space. Tony came over to measure on March 30th, 2015 and told me that the job looked like crap and he did not want his name on it, so he would replace the piece and have it installed on April 3rd. Obviously that communication did not get back to Ric and he told us the first available opportunity that he had to repair was April 10th. My wife already paid them in full so we had no choice but to wait. When I text Tony April 8th to state I look forward finally getting the counter fixed and as he stated he would send the best crew out. Tony was surprised that it was not already done. Then he texted me back a laundry list of why it wasn't done. Meanwhile since March 17th he stated they have been doing 5 to 7 kitchens a day. Obviously correcting a bad job takes a back seat for Aphrodite. April 10th the repair date. The crew arrived and started to dissemble the counter to prepare for new piece of granite. I measured the counter top already installed and it was 31 1/2 inches wide. When the new piece showed up it was 31 inches wide. I asked the installer to call Tony and ask why it was not the same width. They called and I received a text from Tony (owner of Aphrodite) "my guys are leaving have a nice life" and they started to pickup their stuff. My wife stated that she was ok with the width and they started to install. I received another text from Tony "my guys will do a good job we are not shorting u." "I told them to finish" "I could be a real jerk but I know they will do a good job for u." "and I don't wanna b a jerk". The crew finished the job and left. I was going to chalk the experience up to bad luck on both our parts. I received another text from Tony "so did they do a good job?" "was that commotion necessary?" Being taunted for my feeling and concerns about the initial poor job was my fault from Tony I replied back. (now it is my turn) (happy life)(I don't want to be a jerk but you just kept poking me.) (Now I have no choice) The reply text I received from Tony is appalling "being that it's good Friday for Orthodox Christians such as me I'm gonna handle this in a manner that I normally wouldn't and that is ignore you rather than cuss you out" "we spent a grand to make this right." "We never argued that it wasn't cut incorrectly" We had an agreement." "U kept harassing us" "U Argue the moment we show up." "u think I didn't realize u could b a jerk if u wanted to." "! did but I easily could a left which I didn't" "u do what u want. " "Karmas gonna get u" Being concerned about a job that was left unresolved or completed for almost 30 days in my opinion unacceptable. I also believe that Tony needs a reality check. The job was not right from the beginning and yet he acts like he was doing me and my wife a big favor by fixing it. So I guess it is buyer beware. read more

We are more than happy with our counters from Aphrodite. We shopped around at other locations but went with Aphrodite because of their competitive prices, but more for the knowledgeable and friendly help we received. Dennis, at the Sunset Hills location, was awesome to deal with. He really knows his stuff and took all the time we needed to make sure we got exactly what we wanted. read more

We were referred to Aphrodite after having issues with another granite vendor in 2014. Nick was wonderful to work with and made several suggestions we had not considered previously. The counter tops were installed and we were thrilled with the results. However, we discovered, a couple of days after the installation, that the front of one of our newly installed cabinets had been damaged and an attempt to repair was made using liquid nails. It fell off when the door to the dishwasher was opened, at which time we also found that the interior of the dishwasher had been damaged. In addition, the new flooring was marked by the tool box which was set down by one of the installers. We contacted Nick who referred us to his superior. Long story short, we finally received a message from the owner telling us that his installers (one of which we were told was his father) would never do any of the things we stated and that he would not be reimbursing us for the costs to repair/replace that damage. While we LOVE our counter tops, I would NEVER recommend this company to anyone due to the customer service of the owner!!! read more