Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

If you are looking at reviews wondering if you should hire Ed as your public adjuster take this as…read moreyour sign to reach out. Ed explained the process in ways that I could understand, answered questions thoroughly and clearly, and advocated for me (and my home!) to make sure we got what we needed from our insurance company to pay for our repairs. I have not used a public adjuster before Ed, and now I wont ever use another. Go with Ed.

Dan, is fantastic. Very detailed oriented and recovered way more than I ever expected. He is very…read moreexperienced, and really helped me out.

I don't think there are enough great things to say about Daniel Wixted, his professionalism and…read moretenacity. I've been a construction lender for over 20 years and know that the job of an insurance company is to collect premiums and not pay claims. We had a very tricky situation with mold behind the walls in the bathroom. From Day 1, Daniel was on the case, set his contract in place with us and went to work. After his inspection, he prepared an extremely detailed time and materials budget to submit to the insurance company and stayed on top of them. They of course denied the claim and Daniel rebutted with specific provisions in the mold section which after time, had the insurance company overturn their denial and paid 100% of the Daniel's estimate, without discounting any of the Daniels numbers. After the check came, Daniel arranged for the signature of the mortgage company and kept things smooth and communication flowing. This was the best professional experience that we've ever had and have Daniel to thank.

Metro got me a good settlement when 1st floor tub leaked into finished basement…read more Some of floor tiles floor had buckled, the acoustic ceiling tiles were stained- some had fallen down. I able to get repair estimates from different contractors and pick the one I wanted.

Great service, handles claim in a timely manner, great to deal with, all office staff returned…read morecalls in a timely manner

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

I had a great experience with Owen Public Adjusters. Communication with my insurance company and…read moremyself was reliable, persistent and professional. Joe and Sue made sure that my interests were served. They made it possible to have my entire roof replaced and saved me the time and stress of the "run around" with the insurance company. Owen Public Adjusters is a client centered, effective company that I highly recommend.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

Negative star..if your elderly and disabled you will get pennies and end up losing your home .not…read moregoing into all the details but list our home money and caused the demise of my parent..several checks were cashed never received house half rebuilt after 4 years horrible...

They showed up right after the toronado. The entire claim process dragged out for months and we…read morenever did get what they said we would and should get from our insurance company. They never answered my emails and just assured me the process was moving along. The dialogue with my insurance company broke down. After many attempts and a request to deal directly with one individual then threw up their hands and said deal with the owner. These guys are amateurs at best and lousy businessmen on a good day. Do it yourself as they don't really care how things turn out. It went from Matt to Brendon and then to John Moore-from February to July.

Thieves! They owe a lot of people their money. They also dont fill out appropriate paper work to…read moreget you your money. They tell you what you want to hear and then vanish....

I used this company many years ago and thought I would get good service this time as well. I filed…read morea claim in February of this year and have been getting the run around. No one calls back, and my agent is never in. It is now June 11,2017. What is their problem.