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    Aplc - Associated Property Loss Consultants

    3.0 (2 reviews)
    Open • 9:00 am - 9:00 AM (Next day)

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    Metro Public Adjustment

    Metro Public Adjustment

    (86 reviews)

    Metro got me a good settlement when 1st floor tub leaked into finished basement…read more Some of floor tiles floor had buckled, the acoustic ceiling tiles were stained- some had fallen down. I able to get repair estimates from different contractors and pick the one I wanted.

    This is my Google Review as well. Negative Stars are not available…read more I recently closed out a claim with Metro Public Adjustment, and based on my experience, I would not hire this company again. The first few weeks went smoothly, but after that the process became extremely frustrating and dragged on for nearly a year. Communication from my assigned adjuster became very limited, and most of the time I was left doing the follow-ups myself. When I asked questions about missing money and delays, I was told it was the insurance company. When I spoke to the insurance company, they said they were waiting on Metro. I spent months stuck in the middle trying to get answers. For the last 4+ months of the claim, I did almost all of the work myself -- including follow-ups, reviewing estimates, checking totals, gathering documentation, and communicating with the insurance company. I repeatedly asked why there was a large amount of money missing from the claim, and after getting vague answers, I ended up finding the discrepancy myself by going through the paperwork line by line. At one point I escalated the situation, and a director got involved and helped push the claim to closure within a few weeks. While I appreciate that step, it does not change the fact that the claim sat unresolved for months while I was doing the work that I hired Metro to do. One fee was waived, but the company still collected the majority of their percentage even though most of the effort, research, and communication was done by me. What makes this even more frustrating is that after doing most of the work myself, I still ended up owing money in fees. It feels like I paid a percentage for someone to collect a check rather than actually represent me. I hired a public adjuster because I was told it would reduce stress and make the process easier. In my case, it did the opposite. The only reason this claim finally closed is that I pushed it forward myself. My honest advice -- stay involved, read your policy, ask questions, and don't assume the adjuster is handling everything. In my situation, I could have saved a significant amount of money by doing the work myself. I would not use this company again.

    Yeager Public Adjusting - Out come

    Yeager Public Adjusting

    (9 reviews)

    I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

    We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

    Aplc - Associated Property Loss Consultants - publicadjusters - Updated September 2026

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