I was driving north down Carlise this morning. Traffic was bad. There was a lot of roadwork…read more Every driver was being careful -- except for this EMT van. The driver was driving like he/she was the only one on the road. I called the number on the van. Got Customer Service. She wasn't exactly smart, if you get my drift One thing I know for sure -- I will NEVER EVER use this transport service. NEVER.

I'd highly recommend this business, prices were fair and reasonable, the driver was professional…read moreand patient and the dispatch team was excellent. They even helped me set up a ride 40 minutes after I called. They were a real life saver to our family and helped us safely transport my wheelchair bound grandmother with very bad dementia.

I highly recommend using their services. They are really great gentle with you and will get you to…read moreyour next final destination. The two people that helped me out where Guadalupe and Samuel both were very respectful polite and did a great job. Also, they're driving was great thank you so much.

Excellent caregiver. Very dedicated to making sure shifts are covered. Suzette is great. You can…read morepay with a credit card, a lot of other places don't do that. They really understand how important the care they provide to the client is.

I was referred by a Client of Honest1Caregiving. She spoke very highly of the Business Owner,…read moreJensen. I called & met with him & he was very responsive, attentive, professional, caring & kind! He set up service for us immediately, which we were in need of. Our new caregiver, Donna, was on time, kind, sharp & did a good job day 1! My clients/friends (married couple, Jim & Joan) really liked her. We look forward to a successful relationship! Thank you I believe God brought the Honest1Caregiving family to us at His perfect timing, as He has continually directed a perfect path in the journey of taking care of Jim & Joan!

First a big thank you to Lovelace case management for getting me in here. I am 66 AND worked in…read morehealthcare admin last position as a division CFO for a company called Continental Rehab Systems which merged with Healthsouth. I am probably one of the most sympathetic people to the difficulties of the industry. After a broken femur in my hip I was transferred from Lovelace to Advanced. First note was started by Physical Therapists. And is a beautiful facility which is saying a lot because in my last job we opened 3 new facilities in different western states. So I have seen new facilities and have also seen SNF's aka skilled nursing facilities. There is a reason Ron Bell the "attorney" always talks about them The staff is really good specially the therapists, OT's and PT's. Kind knowledgeable and they listen. The nursing staff is mostly good and especially the day nurses. As with ANY hospital the doc may have one opinion, the nurses another, the therapists another and the PA's and NP's another. This is called healthcare and it is just getting worse with all the government issues. I pray they are not too adversely affected by the inevitable government cuts. Also you HAVE to advocate for yourself and your loved ones if it is them who are here. Believe it or not docs and clinical staff are human. And unless YOU (like me) are the patient you truly have no idea what the patient is feeling and going through. I have been very verbal about my concerns and there have been issues but the staff listened. Did they always agree, no. Were we able to come to mutually acceptable conclusions, pretty much every situation. If you sit back and bitch quietly it only affects your mental health. And note I have a mother in law who does this at the facility she is at in CA. If you don't like the current healthcare situation (don't even get me started on Optum) read, talk to your NM reps, read about what is going on with the government and best go into the industry. Albuquerque is woefully understaffed. At every facility. Compared to when I was in healthcare the demands and hours are much crazier. So unless you speak up don't complain. I am still at facility and am very happy to be here. Will update post discharge.

My grandmother was recovering from broken ribs and needed assistance getting out of bed to…read morebathroom. They left her for 2 hours on two separate occasions. She made a mess of her self. Also they didn't give her pain medications for 8 hours when she needed it. I worked here as an LPN 12 years ago. I wouldn't recommend. I was very disappointed when I worked there at their patient safety standards. And now I'm even more so. The facility looks very nice and home-y. But I remember the med carts always missing the medications some patients needed. And techs I worked with were not great at that time. Patients had a lot of neglect. They need more techs or nurses there. Too cheap to hire more? As an RN of 14 years with an advanced practice degree I am extremely extremely dissatisfied with the company's inability to prioritize patient safety.

Amazing care quality. All of the workers are super nice and considerate. you barley have to wait to…read morebe called and they are always super organized.

This location seems to cycle through providers at a rate such that we never see the same provider…read more At a recent schedule flu shot appointment, we were made to wait after everyone else in the building before being seen, including people arriving 20 minutes after us. They also regularly seem to have issue maintaining our insurance information and billing it correctly. Honestly, it seems like we are treated worse for being on a Be Well health plan.

The absolute best care my grandma ever had, this company is professional and kind -we couldn't have…read morehad the greatest last moments with her without the care this company provides. Thank you very much.

Nice, friendly staff. She has addressed all my issues and sent me to all the right places. Much…read morebetter than Presbyterian primary doctors. I am happy with her care and she genuinely cares about her patients.

First, the good: Sharon Schaaf is very personable and genuinely seems to care about my health. I…read morehave been very happy with the medical care I received. The problem lies with the business professionalism of the staff and office management. Here are the issues I have dealt with, in order of irritation: Communication Failures: Recently, the office changed their phone number due to technical issues (a DDoS attack) but failed to inform patients. They did not send emails or postcards to notify clients. Worse, the old number still plays a generic greeting inviting you to leave a message, but the mailbox is full. A simple update to the recording or a mass email would have solved this. Instead, I had to drive 10 miles to the office just to find out why I couldn't reach them. Billing and Accessibility: During my last visit, I was charged a $20 copay based on old insurance records, despite telling the clerk I had changed plans (which carries a $10 copay). I confirmed with my insurer that the office must accept the negotiated $10 rate. I tried calling twice to resolve this--no response. I even stopped by the office during posted business hours to discuss it, but the door was locked with no explanation posted. Improper Charges: On my first visit, a clerk charged me tax on my copay. Copays are not taxable. When I pointed this out at my next visit, they corrected it moving forward, but offered no apology for the previous error or the fact that they had been doing it incorrectly. Unfortunately, this city is short on primary healthcare providers. It took me a long time to find a doctor, so I count my blessings that I have a decent primary care provider in Sharon Schaaf, but I have to grit my teeth to bear the administrative frustrations.

Alex ringsby & Kenna lyell ALBUQUERQUE AMBULANCE…read moreBEST PARAMEDICS EVER!!! Took the very BEST OF THE BEST CARE OF MY Patient.They were extraordinary in all that they did & how they did... so very gentle and mindful of an 89 y/o Patient in a fragile situation!!! 10 GOLD STARS- Hey Albuquerque Ambulance Managers "These two are an incredible duo" Thank you so much from the depths of our hearts, You do AWESOME WORK

I recently had to call for emergency services for a family member. Along with the Albuquerque fire…read moredepartment, Albuquerque ambulance responded. They immediately assessed the injuries/issues and took charge for the care of my family member. On the way to the hospital my family member had an additional medical emergency and so the ambulance pulled over to tell us that we were going to a different hospital. The staff were competent, amiable, and friendly and provided great care. I recommend Albuquerque ambulance for emergency services. They will get you taken care of and to the correct facility quickly.