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    Apollo Rentals

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm

    Services - Apollo Rentals

    Trailer rental

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    4 months ago

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    Mike Thompson's RV Superstores

    Mike Thompson's RV Superstores

    2.9
    (644 reviews)

    We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our…read morefirst motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience.

    On Tuesday, May 19, 2026, I drove from Fontana to Colton to see about a problem with my Blue…read moreOx/Patriot braking system in my car because, when towing behind my motorhome, the car batteries kept overcharging causing me to get a new car battery nearly every year since I've had the RV. My appt was made for Thursday, May 21 at 9 am. I was specific about what I wanted: To know if it was wired correctly because a jeep dealership said they had "never seen a battery wired like that". This request shouldn't take more than 5 minutes to complete: You open the hood, look at the wiring and say "yes" or "no" if it looks normal to you and then close the hood so I could be on my way. That's all I asked for. Period. It's even written on my invoice. On Thursday, May 21st, I arrived (again, from Fontana) about 10 minutes before 9. I went to the service dept to check in and the man who made this appt on Tuesday, claims it wasn't in the system. Hmm.... My car was taken in at 9:11 am. At 10:14 am, the service dept guy and the tech who was going to check out my car battery hookup. I explain to the tech what's been happening etc... he says "ok". They go off..... I guess it was a few minutes after noon when I went up to the desk to inquire why it's taking so long. The service guy who was handling my visit was at lunch and another guy said he'd pass the message on when my service guy got back from lunch. Ok.... I went back to sit down. Shortly thereafter, my service guy said "they are still working on it". Now I'm thinking... is the tech blind? He can't see where the wires are and if it looks normal or not? That's all I asked for. At about 1:20 or so I went back up to the desk to let the service guy know I'm diabetic and I'm starting to crash and I need my car to go get food; I left my supplies back in Fontana because I didn't know the tech was so inept it would take 4+ HOURS to VISUALLY INSPECT a couple wires on my car battery. At 1:27 the service guy comes to tell me that the tech is "wrapping up" and then I was forced to pay $225 for no specific answer other than something to the effect of "we can wire it to isolate your battery and you'd get power for the lights from the RV" which is exactly what IT ALREADY DOES since I installed a battery shut off switch. The problem is having the battery shut off switch removes some of the drivable things my car does that I WANT to use... like the auto shut off at stops, etc. He's telling me I would need to leave the shut off valve on there.... which I want to remove. What he said they could do, is exactly what the whole system I have is already doing. I learned NOTHING and was never told at all if my battery is wired correctly or not. NOTHING I didn't already know. They brought my car out at 1:43 pm.... and guess what? it's like an oven in there! It was 88 degrees out that day and my car is so hot I burned my legs on my leather drivers seat when I got in. My question is this: Was that tech working on my car out in the back parking lot???? It took over 15 minutes for my a/c to start making it comfortable inside the car. It's a very well maintained 2020 vehicle with under 45,000 miles on it. The service manager told me I should have been prepared to spend the whole day there.... TO VISUALLY LOOK AT A COUPLE WIRES and tell me if they are correct or not? Do they even know what wires look like?? Seems not if it took that long to do anything. I can do it in under 3 minutes but I don't know what the Patriot wiring looks like or I wouldn't have wasted my time OR money. And then he says "well, the techs have to take lunch...".... was he on lunch for 4 hours????? You took the car in at 9:11, tech came out at 10:14 and his lunch is when? TO LOOK AT WIRES!!!! The incompetence here is staggering unless it is their GOAL to drag out the hours so they can charge you more for it being there. It's one of the two; I see no other options.

    Apollo Rentals - trailerrental - Updated July 2026

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