Had yet another excellent experience with Quality RV Fast friendly and extremely quality work at very affordable prices. Wouldn't go anywhere else for our RV repairs. Thank you Lorraine for making us feel like family. Gene and Judy Wagner read more

Thank you Erica and Lorraine! Wow, you sure know how to do customer service! Always great communication; Our first Trailer repair was, done in a timely manner... Then we sold and got into a Motorhome; some repairs needed on the roof, and replacing an AC unit, done! Now we were planning on replacing the Awning to new with electrical, and wow! Right before a big trip that we had planned, you all made it happen again! You guys are the best, we are so thankful for your consideration, and for taking the time to do things RIGHT! I'm sure we will be back for any future needs! R&C Villasenor read more

The team at Quality RV are always friendly and helpful , work is done in a timely matter, they take time to walk you through repairs and work performed, I believe their work is as good as any dealership maybe even better. read more

Great experience! Communication 10/10 Value 10/10 Work 10/10 I will not take my Toy Hauler anywhere else for major service or repairs. read more

Worst shop ever. Stay away from this shop!!! Called with a generator low voltage error. Told me they diagnosed and I needed a new carb.$1440 later, generator not working. Was told I needed to take it somewhere else for diagnostics and calibration., because they do not have equipment to diagnose. ???? Asked what error code was coming up. They told me "low voltage code. and I may need a new board or calibration. DO NOT , I REPEAT DO NOT take your rig to this shop. Unless you believe in flip a coin diagnostics. Update: Spent 20 minutes to remove the control PCB from the generator. The picture is what I found. 15 minutes to re-install. found the part online for $350 DO NOT USE THESE PEOPLE. They are hacks!!! read more

Quality RV Service Center - RV Repair Near Me - Fontana, California

Thank you Lorraine and Erica once again for the great job you did to repair the slide out roller damage on my Big Horn 5th wheel trailer. My wife and I do full time RV travel and when we had a break down I called them to let them know of my situation. They pre-ordered parts and worked us into their schedule to help us since we had to stay in a hotel while the repairs were done. While it was in the shop they also repaired a few more issues that needed attention. I highly recommend Quality RV for RV repairs and service. Dave read more

Great local business. They repaired our Thor Ace schwintek slide out quickly once the parts came in. Good customer service and responsive updates. Highly recommended. read more

Wow. Great service. Could not find anyone who honored the warranty on our RV A/C. And the places we did find said it would be at least a month before they could look at it. A big thanks to Lorraine who agreed to look at it. They spent hours Troubleshooting the A/c. Found the issue, spoke with Coleman. The part was shipped and we had our RV back and fixed within a week !!! read more

Friendly professionals who deliver fast turn around for rv work. Call ahead for a reservation as walk-ins must wait behind those with reservations. read more

Again they are the best. I had significant body and mechanical damage, and they worked wonderfully with me and insurance to get it completely fixed! They keep communication going so I always felt informed. They are the go-to for sure. Thank you Erica and Lorraine and repair guys!! read more

Took my 2018 Forest River Sandstorm in for some warranty work they fixed everything in a timely manner The staff took very good care of everything and answered all my questions. Great place to take your RV to for repairs. read more

Had our RV/trailer repaired by Quality RV!.. I definitely would recommend family and friends to them thank you so much we appreciate all your hard work, dedication and great service! -Whiteaker Family read more

OK, purchased from Turlock a Forest River Heritage Glen 5th wheel. Had several warranty issues and local dealership that sell Forest River, wouldn't touch it because they didn't sell it. Contacted Forest River and they directed us to Quality RV. These folks are awesome, took care of us as "parts came in". Getting parts was a bottle neck. The fks fixed everything above and beyond great. Highly recommend Quality RV. read more

My 12 year old travel trailer was in need of several repairs (roof, non functioning systems), along with a few upgrades. After reading their many positive reviews, I made an appointment to have the work completed. I cannot say enough about the quality of work they performed, their friendly staff, and the reasonable time taken to complete the project correctly. I will continue to take my travel trailer to Quality RV. I highly recommend this facility for any RV needs you may require. Lorraine was exceptional in staying in contact throughout the process, friendly and knowledgeable. Tom C. read more

Had them do some work on my 2008 weekend worrior. The price was reasonable and the quality of work was very good. Erica and Lorraine are very nice and helpful. They tried to get me a new carburetor for the generator but were unable to order one in a timely manner. Lorraine recommend a trustworthy person that works on generators and he had the carburetor and had it fixed and running top notch. I highly recommend Quality RV. If you need generator work then you will have to go through Quality RV for the recommendation. read more

The name fits the work. They do a quality job. They mostly do insurance repairs, but I gave them a try anyhow. They fixed water damage and slide out stress cracks and much more. I am very impressed on the workmanship and the level they take it to repair my coach. They are not the cheapest, but you get what you pay for. If you're doing an insurance repair, definitely recommend them. If you're paying out of pocket, shop around on prices so you're not shocked by the price quote they give you. But again, if you're too cheap, you'll get cheap work done and have to repair later. I would use again. read more

I brought my fiberglass Oliver Travel Trailer to QualityRV on Arrow in Fontana for some warranty work and everyone there was very professional and knowledgeable. My travel trailer is an earlier production unit for Oliver and just needed a bit of extra TLC. I had a wide range of work done over the course of several visits from furnace/ducting/electrical to repairs/restoration on the fiberglass finish and even some minor plumbing upgrades. They were also very accommodating in communicating directly with the manufacturer out in Tennessee regarding parts and other details. The Oliver Travel Trailer people are excellent but 1800 miles away and they also are impressed with QualityRVs responsiveness and thoroughness/attention to detail and clear communication that they experienced in taking care of the work I need out here in California. I already have my next upgrade project appointment coming up for them to wire up four 6v deep cycle batteries and a new inverter. I would not take my Ollie anywhere else! Thanks again QualityRV! read more

I just got off the phone with a woman at this company. I was interested in installing a SeeLevel Gauge system and found them listed as a dealer. When she answered the phone, I said I found their name listed as a dealer and right away she abruptly said we are a service center. I said, "oh, do you install these gauges?" She said yes, what do you want it to do? I told her. She asked what I had now and I said the standard gauge with the 1/3, 2/3 readouts and I commented they are not very accurate because it can hit full and you really are not full. You cannot tell. She told me it must be defective. I said, no, maybe you don't understand the difference. The SeeLevel has a % readout and.....then she interrupted me and said, have a nice day and hung up on me! Huh? read more

So accommodating! Loraine and her team were able to get my 2019 Hurricane water issues with the kitchen drain pipe and 3 issues with the shower leaking repaired in 1 week! The dealer wouldn't even look at it for at least 2 weeks and we were heading out on a 2 week road trip. We made contact with Quality RV through the Thor representative and are so glad we did! We will definitely be bringing our MH here for all repairs whether warranty or not. read more

I can tell you this place came HIGHLY RECOMMENDED by Grand Designs Momentum trailer manufacturer. I had a number of problems needing warranty repair including a ruptured hot water pipe and resultant flood with a new trailer. The dealer estimated it might take 2 months to resolve. I called and Lorraine who got me in straight away and worked closely with Grand Designs getting everything approved and repaired in 2 weeks! That's Customer Service! Lorraine was very specific on each item and highly knowledgeable in my opinion. I am 100% satisfied with the repair quality. read more

We bought our Thor Windsport brand new from Giant RV in Downey. Once we got it out on our first trip we found numerous problems, not the least of which were missing headlamps. Seriously! There were bulbs missing in the headlights! There was also a crack in the black tank (which, upon inspection, they had clearly attempted to weld closed very badly)... GROSS! We made a list of the numerous problems and brought it back to Giant RV for the repair. After a week of phone calls that were NEVER returned and a complete lack of service we went and picked the coach up from them and brought it home. We continued to try and get in touch with Giant RV but it was clear they could not care less about the condition in which they had sold the coach to us or about fixing any of the issues. Finally, we contacted the manufacturer who referred us to Quality RV. They were wonderful! They fixed every problem and worked with Thor to make sure they got all of the correct parts quickly. Great customer service and communication. Thank you, Quality RV! read more

I have taken my Forest River trailer here 2 times and both times the service was great. I will definitely be coming back for any future service on my trailer. read more

Took my '05 K-Z 5th wheel TH to get the big (12') slide adjusted. I made reservation about 2. weeks prior to service date given so I called the day before to verify they would be able to handle as this was during Christmas Holiday was assured they could get to it, drove the trlr down from Victorville found small yard packed with RVs in various stages of repair and minimum staffing because of, the Holiday showed service writer my concerns she assured me they could handle job She inyroduced a non English speaking {Hispanic) tech(?) to attempt adjustment. While waiting I was informed that a shear pin had sheared during operation of the slide ( this has never happened to me in 5yrs of use) requiring removal of slide drive motor to replace for esyimated $250. As the slide was extended (13' width of trlr) and the manual retract system was also effected I gave them the authorization for the repair. Repair to drive was made but not the adjustment which I was told they didn't have space or time to keep trlr to perform so I pulled trlr back to VV rncountering another $50 in fuel cost for no completion of the needed adjustment. About a week later upon 1 st usuage of,slide for campout the slide drive started binding and grinding of gears was heard. Upon inspection I found the serviceman had replaced the grade 8 cap screws holding the motor drive brkt to frame with soft Phillips head non grade rated hardware which had losened under load and allowed bracket to slip throwing alignment of gear drive causing it to strip out the motor drive gears, also I was unable to tighten hardware as screws heads were stripped requiring drilling out and retaping of holes in frame I called and informed Quality RV of my findings and no offer of reconciliation was made. Due to drive system manufacturer (RBW Industries) being out of bussiness with no alternative for replacement of drive gears I obtained and had A&B Hitches and Welding of Hesperia install an electric Venture mnfg. linear actuator with necessary supporting mounting brackets to operate the slide, total cost for parts and install was $1200. Due to the above level of service obtained I do not believe Quality RV deserves a single star (Yelp won't allow no star rating) and would not recommend them to perform any type of mechanical service on an RV, IMHO they are a paint and body and upholstery shop for RVs as such I cannot rate them on that work as I didn't have any type work like that performed. In light of above I believe Quality RV should have been up front about their limited capabilities and facilities which would have eliminated my desire to have them perform necessary adjustment to my RV and not incured the cost of final repair and loss of use of RV during completion of work. read more

Was sent to Quality RV for repairs on my ToyHauler. I was able to get an appointment next day and all repairs were complete within a week. All repairs were under warrenty and at no cost to me. Lorraine was very helpful. I would recommend this repair center to anyone with an RV/Trailer. read more

My new trailer had a dinette table that didn't fit. I bought it in Hesperia and didn't want to have to take it back up to the dealership(because of distance) so I contacted Forest River and they suggested Quality RV. I called and made an appointment and it was fixed within a week. They took care of business and fixed it with without a hassle. I will for sure look to them for maintenance in the future. read more

Lorraine and the team helped us with Forest River warranty work which was just at the point of 2-year expiration. I absolutely trust the team and knew our coach was in very good hands. All work was reviewed thoroughly beforehand, performed quickly, and walked through upon completion. Solid updates, their work is also completed quickly. It was always worth the extra drive to Fontana. Very good bodywork. read more

Our experience was wonderful, a first for us related to on-going issues with our Class C vehicle. Lorraine was very attention to detail when it came to talking us through the process of our claim and repair, unlike Giant R.V. who has dismissed us after they made the sale to us. Lorraine remained very engaged with us given the 2 separate appoints we had at her Service Center, always keeping us informed by reaching out to us vice us having to contact her. Her estimation of repairs and turnaround time were spot on. But what will now continue to keep us going back as loyal customers is the honesty and integrity displayed by Lorraine. We will definitely be adding her and Quality RV Center to our X-Mas Card list. Lorraine has renewed our faith in the RV industry regarding "Customer Care" Also a special shout-out to the Mechanics at Quality RV Service Center who actually performed the work, "Thank You" we will refer our fellow R.V. er's to you. Mike/Barbara read more

Amazing!! Highly recommended!! Professional! We have a brand new Grand Design 5th wheel trailer that has never blown heat into the living area in the year we have owned it. We took it to the dealer we bought it from, Mike Thompsons RV, and they told us nothing was wrong. We then took it to a local shop, Affordable RV, and they found a duct not hooked up. They hooked it up and told us they couldn't figure out why it still wasn't blowing and that we should take it to the manufacture, in Middlebury, IN! I found Quality RV on yelp with glowing reviews so we decided to give them a try. We dropped our trailer off on Thursday, on Monday they looked at it, found a plate still attached to the heating unit blocking the air and removed it. They were professional, checking the unit for any damage and noting it on arrival and then having us turn on the heating unit when we picked it up to show it was in working order. First time anyone has done that! We FINALLY have our trailer working properly and the next time it leaves the house will be for something fun! Thank you!! read more

i've had work done in the past and always done a good job for me. i appreciate there professionalism on the way they handle business. lorraine take care of you like family. i would definitely recommend them. read more

Our 5th wheel was broken into and the entry door was damaged and had to be replaced. The two locks on the bay door on the same side also had to be replaced. Quality RV service was recommended by our insurance agent so we took it there. When I got there I told Lorraine what had happened and we were scheduled to go on a trip in 6 weeks. She said she would try her best to expedite the repair, but there was a lot of work to do once they received the door. The door is painted with a lot of different shapes and colors. They received the door, painted and installed it with a week to spare. I have to say they matched the colors and graphics perfectly and did a great job. Throughout the entire process they were very accomadating and did a great job. Lorraine was very helpful and took care of all of our needs. I would highly recommend Quality RV service in Fontana to anyone. read more

My story began when I purchased a brand new Forest river stealth 2916 toyhauler from Gaint RV in monteclair. I took it out camping the next week and found a number of items that did not work. This is my second toyhauler so I know in order to own one of these you do need a wrench and a set of humor. However when I called Giant they said they could not give an appointment for a month. I told them that I just bought this thing last week and that this stuff should have been caught on their pre inspection. They told me that there was nothing they could do and that I had to wait a month. I contacted Robert Olson with Forest river and he apologized and referred me to a service only shop= Quality RV. I called Lorraine (with QR) and she immediately gave me a next day appointment. To further she called me the next day and all the items were fixed. I picked it up with disbelief but yes indeed, they had went through and fixed everything. I can tell you the customer service her is second to none and the really cared. They not only got a customer with my other toys but saved Forest river as I was writing them off cause of this experience (cause my next upgrade will be a fifth wheel= but definitely not from GIANT RV (not cause the sales staff but the after service is everything). read more