I just love this place. It reminds me of the small hometown pharmacies I grew up with. The employees are extremely caring and take all the time necessary to make sure you have what you need. They are knowledgeable about the products in the store. Everything is clean and well organized. This is the place to go to if you need any type of medical equipment for mobility or for an injury. I feel like the prices are very fair. You get what you pay for and you not only get quality products here, but great service as well. read more

They were very helpful in this small town, pharmacy/medical supply store. I was looking for an unusual item and they knew exactly what it was, where to find it, and how to use it. read more

Needed to pick something up, everyone had a mask on and they definitely have signs for social distancing and making sure you don't enter without a mask on. I don't remember her name but one of the young ladies in there helped me tremendously with my purchase. She let me try it on in store to make sure we got the correct size.. I would absolutely revisit this store. read more

Apothecary Shoppe Pharmacy - Sign - Drugstores Near Me - Douglasville, Georgia

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Great costumer service. They get to know your entire family and go the extra mile. they follow pharmacy guidelines strictly, and don't bend any rules. but will tell you how they need a "double prescription " written in order to fill it while maintaining these high standards. read more

Nick Patel was who I was dealing with at my visit to The Apothecary Shoppe Pharmacy Douglasville location. All was very nice until he said they're "closing now six oclock" at 5:45 so I left. I called my insurance again for his info & then counted the eleven tablets. What? Was it supposed to be eleven? So I recounted, then looked on the vial label. It read count 16. So I called immediately & left a message to that effect on their voicemail. I came back today the next afternoon. I told him there's a mistake, that they gave me eleven tablets but the label reads sixteen. He in a rude tone said he counted them himself & there's no way he made a mistake on that. It just went down from there. Sigh. His behind the counter cam needs to be checked. They should not do this to any customer. Ask me anything about the experience. Roselene Secrest customer since 2012. read more

If I could give this place a -0 I would upon arriving at the store I was greeted by a lady mouthful of food.she said "what can I help you with." I then proceeded tell her what I needed she then asked me what insurance and told me a we don't accept that without even checking.Then the other lady came up to say we do accept it. The lady who told me they don't take my insurance then proceeded to say I didn't know. I asked her do you not want to help me today. I ask for her name she gave it to me Mary I asked for her last she said I'm not giving it to you you can complain all you want. read more

They remember your name and who is in your family that may also have something to pick up. If they don't have something, they'll get it for you. Kind and willing to take time to explain things. Also let us know if we could pay less by not running a medication through insurance, but getting the three month supply. (The price was half of 3 of my copays). They really care about the people that walk through the door. read more

The least helpful pharmacy in the world. The Apothecary is a small pharmacy located in a medical complex in Douglasville. My girlfriend has been going there for years because it is close to her work. She is a single mother meaning her two children live in two households about 50/50. Sometimes, we do not know what day the children are going to be at either place. Because of this, we cannot always get the meds from location to location, nor should we have to. The obvious solution (suggested by both the boys' doctor and the insurance company) is to have double prescriptions. Insurance and her doctor are fine with this, but the pharmacy will not fill the prescriptions because they are afraid of being audited or some other thing. I cannot believe that she is the only single mother in this situation. The literally rejected every attempt by the children's physician and the insurance company to come to a solution. They should be ashamed of themselves for refusing to help a single mother trying to get the best medical care for her children. If I could give zero stars, I would have. read more

Ah-Mazing customer service, EXTREMELY affordable pricing on everything from merchandise to medications, to medical supplies. This place is a hidden gem for those on a budget. Like most when I lost my job, I also lost health insurance, but the pricing on my medications here has been a life saver compared to other pharmacies around. HIGHLY RECOMMEND. read more

Terrible customer service. I have a broken foot. My husband went in with a prescription from the doctor for medical equipment so I can get around. Without even asking for my insurance card so she could check, the pharmacist said UHC won't cover it. I called UHC this morning, and was told I am 100% covered. I won't be setting foot inside the Apothecary ever again. As Clark Howard says ~ customer no-service!! read more