Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

This place is absolutely awesome. From the moment I called to the moment I walked in the staff were…read moresuper friendly and nice. Everyone I encountered really enjoys working here and loves dogs. Highly recommend!

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

We absolutely love Bell's! We've been taking our two older dogs there for a couple of years but…read morethis was a first for our youngest. They get so excited when they realize they're getting to go see their friends at the "doggie hotel." Even better, they have a double kennel!

They loved on my Roger and showed their love for him. They dealt with him when he was getting…read moreolder and gave him special treatment. I I could not have had better care for my boy.

My dog, and both cats are ALWAYS treated like family here! Love this team and management!read more

My cat was coughing/sneezing a lot with seemed like an allergy/cold . The vet presecribed meds…read morethat are like ibuprofen for cats. My cat got an injection for nausea and cat ibruprofen. It worked to help the cat heal. The staff in Knoxville was wonderful. The vet doctor spent only five minutes and prescribed a lot of tests for parasites, worms, etc. that was expensive. I said let's treat one thing at a time. My cat is better now.

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

Fantastic team that cares about my pets! I can watch them play in the pool and when I ask questions…read morethey're great about having answers for me! They work within my budget without making me feel like a bad owner!

From the owner: Embassy Veterinary Center is excited to announce the opening of our newest animal hospital in…read moreWestland, TN. Our state-of-the-art facility offers top-quality services for local dogs and cats, prioritizing their health and comfort. At Embassy Veterinary Centers, we ensure the best care for your pets with every visit to our new Tennessee location. Our 8,400-square-foot veterinary facility in Westland, TN, provides ample space for your pet to play and receive all the necessary services for a happy and healthy life.

Our very spoiled 6 month Cavalier King Charles Spaniel learned several commands including heel,…read moresit, down, stay. Beth is great. She's very patient with the dogs and their owners. She makes it fun to go to class every week.

We brought our dog here and would highly recommend them for training! Our dog was having some…read moresevere behavioral issues along with anxiety and other issues from a prior dog attack. After working with them, he has been mastering commands and building his confidence as a worker! We have been extremely pleased and would recommend them if you have a shelter dog or just one with some trauma like our good boy! Jen was a master trainer and honestly trained us more than our dog, lol!