Our family was on vacation from out of town when we had an issue with one of the slide outs broke…read morein our 5th wheel. Billy and his team was responsive, accommodating, professional and did a great job. The price was very reasonable and accurate to estimate. We are very happy that we found him and are thankful he was able to help us out in a pinch. Would absolutely recommend his business to others. Thank you! Bryan Venetis

We had to take our Motorhome in to have our water lines fixed, the last place that was supposed to…read morefix it messed it up bad, they also diagnosed our jacks correctly and fixed them, found the problem with the toilet which the other place either couldn't locate it or just didn't want to address it. Only complaint takes too long. We plan on having some major work done during the winter months with them.

We had a great experience! Here's the bottomline: they were communicative, an actual human-being…read moreusually answers the phone, easy to deal with, up-front, and they know their business. They did what they said they would do...reliability!

We had our Grand Design Imagine 2670MK roof replaced in September 2024. We had a suspected broken…read moretruss, so we opted for a full tear off and replacement with optional edge trim. I have only great things to say about the entire experience. I had a lot of questions, via email or text, before our scheduled appointment. Mike was terrific about getting right back to me with all of the answers I needed, and was very clear about the pricing of my project. We sure appreciated being able to stay onsite overnight, with full hookups, so that our rig could be there early in the morning for our scheduled appt. During the process, Mike stayed in touch, letting me know about the truss repair. They took many photos during the work, which were provided to us afterwards. We were given all the details of the work completed and were taken upstairs to where we could view the finished roof and ask any questions. We were able to stay an additional night on site after the roof was done, since it was later in the day when it came out of the shop, so we could get an early start the next morning. It has now been 7 months since the installation, and we haven't had a single issue or concern. We've had a few heavy rainstorms and zero trouble. It's much quieter inside when it rains, and it also seems to retain heat and cool better with the added thickness of the roof to insulate the rig. The roof still looks new and hasn't even needed to be cleaned yet. That's a dramatic improvement over the old TPO roof that looked dirty within a few weeks of washing it. The fact that we no longer have to deal with maintaining sealant on and around the roof anymore is a huge benefit to this type of roof. It was really nice to work with a business where everyone was focused on doing excellent professional work in a timely manner with fantastic communication. I highly recommend TN RV Flexarmor to anyone considering a roof for their RV. And to those concerned about getting there. Yes, it is a 2 lane winding road to get there, but it's perfectly safe and of standard road size. We had no issues towing our 32 ft travel trailer on the route Mike told us to use.

I just want to give a shout-out to Dave and Stacy of Longship RV Support…read more I have had an Aqua-Hot problem with my motorhome since new. I have owned it for about 7 months now. Dave and Stacy came to my RV site and, in just a couple of hours, had it working the way it should. This is after I spent a Month at a dealership and had about 75% of the parts in the unit replaced. I do not normally give praise to companies for doing what they say they do, as it is expected, but Longship was outstanding. Dave and Stacy were at my site exactly at the time we agreed on, and even setting up an appointment was great. Dave's workmanship is OUTSTANDING! This is not something I say very often as I'm a retired engineer, but he totally impressed me. His knowledge of the system was also well above what one would expect from a mobile repair guy. I have been all over this great country with my RVs, and I can truly say that the people in and around Sevierville, TN, who have an RV of any sort, are very lucky to have a company like Longship in the area!

I needed a place to stay while working over the road and was getting pretty tired of living out a…read moresuitcase in a motel so I had this brilliant brainy idea to buy a camper after all how hard could it be? (lol) Well, needless to say if you don't know what you're doing it can be disastrous but when you have a husband and wife team that own a RV repair company in the neighborhood also known as Longship RV and repair Camper life just got a whole lot easier especially when I call and they're able to take care of me that same day or for sure the next. They are very professional, very knowledgeable and inexpensive. No job too big or too small. Hell they even came and unlocked my camper when I misplaced my key. They are very dependable and I would trust them with anything I've got in my camper. thank you longship RV and repair we love you guys.

My 2 year old ac unit went out. They took advantage of my situation, and left me with a…read moreoverpriced ac unit that turns it's self off, then proceeds to not kick back on until the temp gets over 82degrees. Then it will kick on maybe. I told them about it. They came out and charged me for a second service call along with a thermostat. That wasn't cheap either. It still didn't help. I went in and talked to the service guys, and a few different employees at the front desk. They were NO Help! Once they got my 3000 for a crap unit and thermostat they didn't even acknowledge my existence. I am super grateful there are alternatives now instead of getting stuck getting ripped off by Rick's rv. Lesson learned, and now I tell everyone how crappy they treated me, people now go elsewhere because there way better choices now. When you come to sevier county with your rig, do NOT call Rick's. They will cheat you. Go elsewhere.

We are so happy we found this shop. We had several repairs done, all done well. Customer service…read morewas great and repairs were done quickly. We will continue to use them for all repairs in the future

Reasonably priced. Excellent communication…read more These people are there to help and get your rig running. Will definitely use them again. Also. Certified aquahot technician was awesome to see in action.

I recently bought a1995 Coleman pop-up camper and was running into problems with it. I took it in…read moreto A & L and was thrilled with the service I received. James, Paul, Wayne and the rest of the service team were absolutely amazing. They patiently explained to me what the camper needed, gave me options for how to accomplish my goals, and then did what we agreed on, all with smiles and kindness. They absolutely went above and beyond what was required and I would go back to A & L or send a friend in a heartbeat.

They are attempting to charge 2800 for a warranty but it covers nothing. We bought the warranty and…read morehave paid full price ever since.

We were preparing to take our motorhome on a pretty extensive trip. My differential fluid and fuel…read morefilter were due to be changed. Events overtook my planning and I ran out of time. I figured this was a long shot, but I stopped in with my hat in hand and asked Reid if there was any way they could take care of me the next day after I removed it from storage. He worked his magic and asked us to bring it over in the morning. We arrived at the shop the next day. Climbed out of the coach and heard air rushing out of someplace near the tag axle. I thought that would bump our trip back. They were incredibly professional and reassuring. "Not a problem, we'll take care of it". Take care of it they did! That afternoon, Coach is fixed and ready to hit the road. And the invoice was incredibly fair. Can't thank you and your professional staff enough. We'll definitely schedule maintenance with you in the future. Mark

We were hundreds of miles from home when our RV would not start. Commercial Truck Center sent a…read moretechnician to the RV park and determined the starter had to be replaced. The starter was not available locally and the Truck Center was able to get one shipped to Knoxville. This company went way out of their way to help us. They drove us back to the campground after the RV was towed to their shop and even made a stop for ice so we could save our food. They had a driver go to Knoxville to get the part and had our RV repaired by noon the next day. They even picked my husband up at the campground and drove him back to the shop to pick up the RV. We were so fortunate to breakdown close to this business. Commercial Truck Center could not have been more accommodating. Highly recommend them for their helpfulness and great repair work.

Henry was very helpful. I had a question and he was very well informed. Solved my issue within a…read morefew minutes. I will use Pigeon Forge RV in the future!

This is our second time using PF RV Repair. Sealed our roof and connected our sewer system on a…read morepermanent spot. Henry kept us up on everything he was doing and when it was being done (also sent video's of the finished job). We appreciate his knowledge and willingness to take a few extra steps to ensure we were happy with the repairs he made. His work is reasonably priced. We have used one other RV repair shop in PF in the past 10/15 years and had to give them up due to no longer being reasonably affordable.