Jay's crew removed and replaced the existing refrigerator and an existing Roof-top AC in my Class…read moreB+ Phoenix Cruiser. I purchased and had both new units delivered to the RV Service shop. Once they arrived we set a date and they installed both In two days. Reasonable price for the work that matched Jay's estimate, considering a few extra hours that were spent on both units due to unforeseen issues. The original Norcold absorbtion fridge was replaced with a Dometic 12 Volt compressor unit. With the temp control set at the middle of range, the refrigerator cooled down to 35 degrees F . The noisy original Dometic AC was replaced with an Gree Eco-Cool AC/Heat Pump unit. New unit is as quiet as stated in reviews. Looks good, slightly taller outside than the Dometic.

In an industry with a reputation for horrible quality control, I've found the exception. These guys…read moreknow RVs. They know how poorly the manufacturers treat their customers and more than make up for it. Set an appt and they take it from there. Anything out of the norm and you get a phone call to discuss. Overall, a very pleasant customer service experience. I recommend them to ALL type of RV owners.

I had the very best experience with Carolina RV. The awning on my RV wouldn't work. Jimmy diagnosed…read morethe problem and when the part came in I went back, and Noah installed it. It is working perfectly. These guys know what they are doing and they do it right. They take their time and explain what the issues are and how to resolve them. Everyone was a pleasure to deal with. A+ on everything.

We purchased some property with a camper and we are completely ignorant of the ins and outs of…read moreowning a camper. Camper is hooked up to septic but we had a blockage. Owners were incredibly helpful and walked us thru first steps over the phone and patiently answered our questions. Would highly recommend.

Luke Harris was super efficient and friendly. He does a great job and is super communicative with…read morethe customers. I will use him for any service he offers and do recommend him to others.

4.5 out of 5 (no place is perfect)…read more This is a family-run business, with good customer service and communication, and upfront and fair pricing. There were no surprises on the delivery and installation of my camper shell. I will be going back to them for other options for my truck.

No to this place , haf my Bike several times and every…read moresingle time without fail i have to bring it back. Aftet Three times thats it i quit you!! Your lady in front is bery nice and helpful. But mechanics SUCK ASS !!! I wouodnt bring a cardboard shitbox to these guys . Hes rude impolite and of course an EGO the size of a stadium. He cant be wrong and wont help you. Someone like that doesn't deserve any business. There alwys boats and bs in the way of parking hete alos. Good luck if you go hear . Stay away buyer beware. FYI this place is on first street franklin! Up the road behind poindexter tire. Dont go there

Everything went well. The owner Jeremy and his wife were great. Very informative and gives great…read moreservice. Saved me a ton of money on repairs. BMW, Honda and Harley saved us big time on all. Highly recommend!!!!

I moved to Bryson City and for the first time I needed an oil change. I had no mechanic. I got on…read moreYelp and looked up Rae and I was happy that I did. He did a great job with my oil change and was not overcharging me for the service. Very kind and knowledgeable person.

I like to thank Cory and Eli for there amazing service and helpful attitudes. The repair went well…read moreand everything was great. Customer service Great, parts availability wonderful, Timing of completion-it was fine dropped on friday picd up monday. I recommend this place if you have a motorcycle of any kind . Thank you guys !!

We bought our UTV from Franklin Motor Sports and found this family run business to be very…read moreknowledgeable, professional and efficient. Provided us with all the information to make a decision, not the pushy salesman type either. The owner even delivered our UTV to our house on a Holiday week and gave us all the instructions needed to own and operate the vehicle. Good people!! We highly recommend you visit and check them out for products and services.

While visiting friends in the Waynesvile area, I had the opportunity to utilize the services of…read moreHatton's Towing & Recovery. Dispatched via my roadside assistance service, Blake and Michael helped with a winch out on my new Nissan Armada SUV. Stuck in a rut between two trees - no, I wasn't practicing parallel parking - Blake and Michael were extremely helpful. They were able to extricate my vehicle without a scratch, but not before requesting a damage waiver in case my vehicle hit the trees or rolled upside down the mountainside. Courteous and polite, I hope never to see the crew from Hatton's Towing & Recovery again. William E. Lewis, Jr. Vero Beach, Florida

Not very happy with Hatton's Towing. We live in Clyde and our driveway is gravel. Just two days ago…read moreWNC Towing made it up here in a very timely manner with no issues, but Hatton's wouldn't even try. On top of that, the driver was threatening and hateful with me, telling me he was going to leave my car in the middle of a busy state road. My two-wheel drive Kia makes it up the driveway just fine, and I even offered him an alternative drop-off location less than two minutes from the original spot, but he refused. Instead, he left my car on the side of the road, not at the church like I asked. Now we're stuck figuring out how to get it home ourselves. Really unprofessional and disappointing experience. He was very rude.

This is a fantastic auto shop ~ I've owned five Mercedes in my lifetime and kept every one for over…read morea decade. I've used multiple service centers across the SE and Appalachian Automotive is my favorite! Ryan and his team are skilled, fair and reliable. They communicate beautifully and always provide excellent service! I've used them to care for my aging Benz since 2017. I will not go anywhere else. A gem!

First thing to note here: pricing appears to be slightly on the high side, and there is an upfront…read morefee for a diagnostic (that does not count towards any services you may purchase from them). Note that this in no way makes the place 'bad' (you often get what you pay for), so while I can't mark them as the best of the best (very, VERY few places are), they're still good and I'd recommend them. Took my wife's 2011 Subaru here for a diagnosis on suspected transmission problems (which they confirmed). They were honest, courteous, and overall a good shop...just on the spendy side for the work to be done. (In our case, we decided not to have the repairs actually done, because no point in spending $8k+ to repair a $4-5k car). I'd still consider them worth checking out if you're having issues, because even if they don't turn out to be the right place to get the work done, they're honest, and that's worth a lot.