Was having an issue with my AC or so I thought. Jeffrey responded quickly, and was able to come the…read moresame day. He was courteous, respectful and very knowledgeable. My travel trailer is new to me. Turns out that i did not understand the controls on my unit. He took time to make sure my ac was in tip top shape and explained several things about my unit to me. he was fair with charges and took the time to make me comfortable with my camper. I highly recommend him for any need you may have. He had a well equipped set of tools and clearly has great knowledge. You can't go wrong in using him for your needs.

he went above and beyond to help us Worked very hard to make sure we understand everythingread more

Excellent RV service that comes to your site to perform maintenance, repairs, and upgrades. We've…read morehad them replace most of the carpeting with lux vinyl tiles. They also repaired a wall that was water damaged. We selected weathered barn wood to replace the old panel. It's really nice looking. If you need RV service in the Smoky Mountains or surrounding area, they'll help you out.

Had EAST TENNESSEE RV REPAIR AND RESTORATION work on re-roofing my houseboat . Had a written…read morecontract. Paid substantial down payment. They did not do even half of the work. Work was sloppy and not even bonded properly. Came to me and asked for more money even though there was money left in the contract to finish the work. Then refused to finish the project unless they were given more money This company should not be hired as they are dishonest and will not meet their obligations even with a written contract. UPDATE: We were up on the roof yesterday and it is not smooth, and the material they put down is not attached in some places. They left a mess and refused to honor the signed agreement we had with them. The roof has to be totally redone. The workmanship and the way they left our boat is totally unprofessional.

We were camping at Cosby campground in our Airstream trailer when we smelled propane leaking from…read moreour hot water heater. We called several RV repair places listed on Yelp but they were unavailable. We found Smokey Mountain RV repair on Google and they agreed to see us immediately. Eli was great! He immediately diagnosed a leaking valve and quickly and efficiently replaced it. He explained what he was doing and charged a fair and reasonable rate for labor and parts. I offered him a tip for his willingness to see us and for getting us back on the road quickly...which he refused. I highly recommend this RV repair facility.

Hard to find someone to fix your car on Saturday. Was our second day and the car broke down. Eli is…read morean amazing person. Took him 3 hours to replace the broken axel on one of the front wheel. He even drove in town to pick it up from the shop. We highly recommend it.

Absolutely great job by Appalachian RV Repairs in Newport, TN…read more I did receive great service to level my fith-wheeler, replace a refrigerator, among other things. I want to recommend JACOB for working around my busy schedule, providing top notch guidance, honest feedback and very fair price. Sincerely, Tony Gutierrez

We have owned our RV since the end of 2019, and as most owners we too experienced lots of issues…read morethe first couple years. Over the next few years we spent traveling the United States, missing only eight states, including Alaska and Hawaii. Over the years, we have always felt like we've been ripped off, taken advantage of or price gouged. We didn't have much hope left that there were any genuine & honest RV repair shops out there, especially the last few we used and attempted to use here in East Tennessee but thankfully, we were wrong! Unlimited RV did such a phenomenal job. They were extremely communicative, efficient, fast and were upfront and honest with expectations and work to be done. Additionally, the work they did was far beyond what we expected. Although I'm glad we don't have anymore issues on the RV, I'll be more than happy to drive the hour and a half to come back to this shop if I ever needed!! P.S. A huge thank you to Wade and Michelle for proving to us that good honest companies still exist.

Were very communicative, have a great electronic system to both pay them and to review what work…read morehas been done, or needs to be done. They were very efficient with our RV---Wade was always available to speak with when we had questions. Nice guys, good work!

Thank you to the ENTIRE CAMPGROUND STAFF!!! We camp a lot and have been to a bunch of different…read morelocations and this one by far is the best in many ways. From our first greeting to our final checkout you all are amazing. Your care and dedication to providing a beautiful camp ground to your customer service is definitely top notch! THANK YOU ALL!!! We will definitely be back! Best KOA around! Amazing spot close to the city but just far enough away for that peaceful quiet camping! Very close to amazing rafting and other activities. Bear boxes at all sites, trash picked up from sites multiple times daily. Well lit but not too bright to disrupt. We watched the camp guides guide folks in with their big trailers and ensure they got on their sites safely. Just all around, their dedication to making sure everyone was setup and ready for amazing times. Great exercise with walking up and down the hills. Very well maintained. Great food options and drinks inside of their camp office and very fair pricing. The staff are all welcoming, friendly and take time to ensure everyone is having the best time they can! An amazing playground onsite with the pool. Something for everyone! So many doggos traveling and a dog run on site. But the best part was everyone walking around and sharing their pups with everyone.

Hey campers you won't go wrong if you pick this campground! Immaculate grounds, saltwater pool and…read morevery nice laundromat and restrooms. Each bathroom is a private room with toilet and shower! A store with a little of everything! When you arrive Jeremy or one of his cahoots will guide you into your spot that are all level with fire ring and picnic table. It is nicely located near Gatlinburg and Pigeon forge but enough away and tucked in the smokies on a mountain side. It rained heavily overnight on our second night and because of the location there were no drainage problems. Like most KOAs it's not cheap but worth every cent!

Reasonably priced. Excellent communication…read more These people are there to help and get your rig running. Will definitely use them again. Also. Certified aquahot technician was awesome to see in action.

From the owner: We recognize that you have many choices when selecting an…read moreRV service provider. Experience, training, and certification levels can vary widely — and those differences truly matter. At RV Doctor, LLC, we are committed to maintaining the highest industry standards. Our team includes: One of the very few RVTI Level 4 Master Certified Technicians in the country! Two RVTI Level 1 Certified Technicians A NRVTA Certified RV Technician A NRVIA Certified RV Inspector A NRVTA Registered Technican A Certified RV Tank Cleaning Technician These credentials represent rigorous training, testing, and verified competency through nationally recognized organizations. We are also proud to be an authorized repair facility for Keystone, Forest River, and Aqua-Hot, and we work with several extended warranty companies to help streamline approvals and claims for our customers. When choosing a technician, make sure they are certified through RVTI or NRVTA. Be cautious — there are organizations that claim to “certify” technicians without nationally recognized standards. True professional certification comes from established industry bodies like RVTI and NRVTA. Beyond credentials, trust matters. You should feel comfortable with the technician working on your RV and confident in their knowledge and integrity. We strive to build that trust in every interaction. We beleive in Healing RVs. Building Relationships.

Super Clean and well maintained in every way. Large shaded…read moreand concrete sites. Great wi-fi. Perfect location. Not too close yet close enough to attractions. We stayed 3 days and we will be back.

We had plans to go to Maine for a summer camping trip, but 2020 was like no I don't think so…read more Instead we booked a trip to the Smoky Mtns! Klaire and Patrick are the sweetest couple managing the property and ensuring everything was just right. They provide quite the hot list of things to do and fav sights to see while staying. We checked out quite a few of their recommendations, and they did not disappoint! We loved that the campground was quaint and not a concrete campground like many others in Gatlinburg. We had sites 24,27, 28, and the papa bear cabin. This was such an amazing spot to post up and social distance from the world! Easy access to remote hikes that are stunning and away from the craziness of downtown Gatlinburg. We would recommend this spot to anyone looking for a great getaway!

Tom & Carol of Kleen Tank of Western North Carolina cleaned my tanks at a rally near Galax,…read moreVirginia. The cleaning, communication of the results and suggestion were all 100%. They are very friendly and quick to provide advice. We look forward to working with the in the future.

I did a fair amount of research on tank management before buying my first living quarter horse…read moretrailer. I got a lot of conflicting advice. A top YouTuber on RV lifestyles posted a video with a Kleen Tank expert, and I was impressed with the idea that I could get the tanks in my pre-owned LQ "factory clean" and maintain them without harsh chemicals or treating them like a septic vs a holding tank. I found Tom on the Kleen Tank site as a rep serving the Carolinas. I reached out and got an immediate, friendly response, up front estimate and no pressure. I set up an appointment at a campground near home where I could park my trailer with a full hookup. Tom was early to the campground, and helped me get unhitched and set up, which I much appreciated since it was my first time handling the gooseneck and a full setup (water, power, sewage, leveling etc). Even though the dealer said the tanks were cleaned, I watched as Tom power washed and drained the gray and black tanks, and plenty of gunk came out of both. The process ended with perfectly clear water running out of the hose and all sensors working. Amazing! Tom couldn't have been more polite and professional. He also took the time to give my water heater a good flush, and at my request, reviewed best practice going forward for gray and black tank maintenance. I grabbed this shot of him at work on my rig. Very happy with the service and love starting out with clean tanks and a plan for keeping them problem free.