The food is so nourishing. Service was fast and friendly. Restaurant set up was quite friendly…read morefor dining conversation as well as clean and tidy. 2 thumbs up. I will definitely go again.

An absolute gem in Nanaimo!…read more upon the recommendation of a very good buddy, on my way to tofino, i passed by nanaimo for a hearty lunch in this family owned Vietnamese restaurant. Staff and owner very hospitable and welcoming! never in my wildest imagination did i expect to find excellent Vietnamese food the city of Nanaimo. this restaurant puts many Vancouver restaurants to shame. Their level of dedication to their craft is admirable and impressive. For appys...We started with fried wontons and the beef roll. My on my, the wontons were crispy-liciously goood! They were not your typical chinese fried wontons...the wrapper is paper thin and had a yellowish colour. And its because they used the spring roll wrapper to make It, making it super extra crispy. The pork filling was hot and juicy. Seasoned perfextly With a touch of cumin. One bite, and you will be in wonton heaven. the beef roll was truly a unique masterpiece. Whoever thought of putting a friend spring roll inside a salad roll and enveloping it with grill beef is a total genius!! You get a plethora of different textures and flavour profiles. With every bite, you get crunchiness of the spring roll, smokiness of the grilled beef, green leafy vegetables, and juiciness of the pork filling...all rolled into 1 roll! How could you possibly go wrong? Its a masterpiece like that of the mona lisa! We also tried the beef curry. Succulent pieces of beef slowly simmered rich thai curry sauce, Complimented by soft jasmine rice. Not a vietnamese dish, but executed with perfection. Curry was rich and robust. Quality coconut Milk and curry paste was used. Now..unto the pho!!! the ultimate test of an excellent Vietnamese restaurant is the PHO. More specifically, the PHO Broth! the PHo here is nothing short of spectacular! You can tell bec of 3 important factors. One, the aroma. Two, the clarity of the soup ( aka i how clear is it). And three, the taste! ( how deep the beef essence is!) This place exceeded expectations and passed with full flying colours! One sip of the broth, reminded me of vietnam. It was absolutely amazing! Head and shoulders above many restaurants in vancouver. Plus, no msg was used. We never felt Thirsty or craving tea. I could tell there was a lot of time, labour, and love invested into making the broth. No shortcuts! Just sheer excellence from chef. I feel very blessed to have been a patron of such fine vietnamese cuisine. Definitely a must try when in the city of Nanaimo. Service was quick and efficient. Will i repeat? As many times as i can! ;) Cheers! Happy eating!

Hidden gem Very happy with food and service…read more Great place for brunch or lunch. Will be back my next trip to town

The best breakfast I've ever had. I first experienced it back in January 2023. Came back from…read moreAlberta to experience it again and I still stand by my review. All staff were very friendly and I definitely am satisfied with the service.

Went on a busy Sunday, we got there early and got a seat quickly. The staff were nice but since it…read morewas busy they seemed stretched thin. We were expecting the food to be good since it seemed to popular. We got Tom Kha Gai, Pad Thai, and Pad see ew, which is a typical order for us at Thai places. Both noodle dishes came out weirdly soupy and very unusual, I was unable to eat much due to the disappointing taste.

We ordered two dishes and sides for take out and everything was exceptional! We ordered tofu Pad…read morePak as well as pineapple curry, try it you'll be back there again!

No wait time, easy to read menu, and great service. We order steak with mushrooms, fries, and…read moreveggies. Also a sushi pizza with the pulled pork. So yummy live the fried bread rice in the pizza and the steak was yum! Not very crowded so not very loud but it was great.

We walked into Firehouse Grill with no prior information and had the absolutely best meal in weeks!…read moreThe menu is surprising--including cornbread muffins and jambalaya! We ordered burgers--best burgers we've eaten in a long time. Amazing food, prepared and quickly out of the kitchen. Beautiful presentation. Service was perfect. Chef (owner?) came out to meet us and we learned his history, including time spent in New Orleans where he learned how to prepare cornbread and jambalaya. Interesting note--we'd asked for restaurant recommendations and this one had not been mentioned by anyone. Honestly, don't know how the other places could beat Firehouse Grill for service, selection, and taste. Next day, sitting in Vancouver, we talked about riding the ferry back to Nanaimo to eat here for a second time.

We stayed at Coast Bastion Hotel and after walking all day, it was nice to have a place to eat…read morewithout leaving the hotel. Yes, they were pricey but the food was delicious. We ordered crab cakes and top sirloin . Service was awesome.

Second time in this hotel restaurant inside of a week. Both nights had large crowds attending a…read moretheatre event around the corner. Not surprisingly they were very busy. That said, we were there for both "slammed" situations, and endured little, to no, service. Our server last night had no answers to our menu questions and spent entirely too much time leaving us to ask someone else. Specials, fish of the day, etc should be a part of the offering that is well known and sold by the wait staff. We find hotel chain restaurants to be sub-par in general, but this Coast hotel disappointed twice inside of a week. The space is nicely appointed, but we found the folks that followed us in were looking to watch the hockey playoffs at 8 PM. Should be prime dinner/date night out. Overall, so average, which you are not looking for out of a Coast hotel situated a few hundred meters from the ocean.

First time ever going there. Born and raised here…read more There was six of us tonight and our waiter was not good. I had high expectations going in here. He was so unprofessional. Read and study the menu and drinks. Learn to multitask. That's all I have to say. We will never come back here.

Asked to be seating in the View area where other people were with many empty tables. Rude waitress…read morerefused. We left

I've been here twice in the past year, both during Happy Hour, and the food is not only very good…read morebut affordable. We did have one hiccup, but I've addressed that with the management of the hotel, and will look forward to visiting again and seeing if there's any improvement.

PATHETIC customer service! ! Stayed at the Dorchester Hotel (great service) my last night in…read moreNanaimo (Jun. 24) and stood at the entrance waiting for 1 of the 2 waitresses to acknowledge me. Neither of them did. After 10 minutes, the bartender (kudos to him) ended up seating me with the menus and brought up the extended Happy Hour. The "blond" waitress whose section was where I was seated, showed up with a glass of ice water and said "I'll be back". For the next 30 minutes, she repeated walked back and forth past my table, intentionally avoiding eye contact, and even thought it was more importance to wipe down 1 of her 2-seater pub tables than to return and take my order. After 30 minutes, I walked out, was provided the restaurant owner David P's personal email by the front desk (they apologized) and emailed him my experience on Jun. 26. He's never responded ! ! I can only presume that he's the one whose set the standard (or lack of) for how his waitstaff conduct themselves. I've had many breakfasts at Top Notch and the morning staff have always been fantastic. But after this experience, I'd strongly recommend that Dorchester guests and non-guests check out the better quality restaurants in the area (Modern Cafe, Gina's, Minnoz Restaurant in the Coast Bastion). The customer service and food are both far-superior and you'll never have the bottom-tier service experience at those options.

Excellent, reasonably priced breakfast that was delicious and served quickly. Great place to eat…read more Lots of available parking.

Food 5 Service 4.5…read moreAmbiance 4.5 What a view Family business doing a great job to carry on Alice's memory