The pharmacy got my prescription ready in under 10 mins from when they received it. The pharmacy…read moretech was super nice and willing to get it ready in a rush. Store was clean, pharmacy items were easy to find.

I have always had a great experience at the Fountain City CVS pharmacy and with its staff. Because…read moreof my respect and appreciation for what they do, I always greet any customer service worker I encounter at any store or restaurant by asking, "How are you?" Anna at the register said nothing and looked at me with a blank stare. I asked again with the same result. I then said hello to the others working there. They greeted me. I tried again with Anna to no avail and then asked, "So you just aren't friendly then...?" She shook her head indicating that she was not. She did get my items, and for that I was grateful. I told her that I understood her job was not easy, but a smile and answering a greeting are. I told the pharmacist (Jamie) that I looked forward to doing this survey. She told me in a somewhat sarcastic tone that she looked forward to following up with me. To Jamie's credit, she has always treated me respectfully and been nice to me in the past. I was surprised by her reaction to say the least. Please understand that I am absolutely no one special, nor do I expect to be treated as though I am some elite customer. I am no better than any customer who comes through your doors, but I do think common courtesy should be afforded to each and every person you serve. I know that one person and their prescriptions make little or no difference to your corporation, but please note that some of my prescriptions are already at a Food City closer to my home only for considerably lower cost reasons. I have kept my remaining prescriptions (some at a slightly higher cost) at this CVS simply because of how much I have enjoyed the staff. If Anna is a reflection of the future of that pharmacy, I will consider moving all of my prescriptions to Food City. I taught customer service classes for more than 20 years including an emphasis on the importance of word choice, voice inflection, and body language and how those affect conversation and the outcome of interactions. As such I am always on the lookout for good stories to tell my classes. I have often used this store for such stories of excellence. I now have a story to the contrary. I'll not use the CVS name, but if asked, I won't lie. Perhaps with my background I am hypersensitive to customer service, but I feel I am speaking for the dissatisfied non-vocal persons who will not speak for themselves.

This is most definitely a pharmacy that cares and does something to show it besides just "saying…read morethey do"the owner "Cindy" has got a Heart of Gold! ive never....Ever! Been more satisfied with a pharmacy! The staff is also caring, Very helpful!

The staff is amazingly friendly and always welcoming, very caring, always helpful. They always…read morehave my prescriptions in stock and if they don't usually 2 days wait to get them. Prices are very reasonable. In emergency cases they will deliver if needed. Cindy the pharmacist is a gem, I don't think I've met a more caring and helpful person!

Clean, very well stocked, shelves always in order. The clerks are friendly and they have many great…read moredeals, especially the Midnight Madness. I saved $91.00 Friday night. I highly recommend shopping here. ***review of store, not pharmacy **

I arrived at the drive-thru for my prescription at 8:00 AM this morning, when the pharmacy is…read morescheduled to open. After waiting 12 minutes with no answer at the window, call button, or phone, I parked and went inside only to find that they had just opened at 8:15. When I asked if the drive-thru opened at 8, the employee responded, "yeah, we just got here," in a very dismissive tone. I completely understand that people can run late, life happens. But good customer service is about how you communicate in those situations. A simple, "we were running a little behind this morning, I'm so sorry for the delay," would have been more than enough. Instead, I was met with rudeness, which made the experience unnecessarily frustrating, especially since I had scheduled my morning around the pharmacy's posted opening time. Because of this, I'll be moving my prescriptions elsewhere, there are plenty of other options. What happened to good customer service?

My medication was 200.00 a month at CVS and Walgreens and I just payed it until I discovered it was…read more10.00 a month at Krogers. That is quite a savings. I wont go anywhere else.

The pharmacy staff could be a little nicer to people with questions, but the front staff are…read moreincredibly helpful and friendly. Especially the blonde lady that does the checkout. They have, by far, the cheapest prices on prescriptions in the area. The drugstore shelf merchandise is too expensive, but they do carry many unique items.

I have been here numerous times. Every time the staff is always great…read more Today, Bree helped me. It's hard sometimes to find a candle or soap to smell for the wallflowers. Bree was awesome in finding them for me. Especially the clearance ones since there aren't to many left. And it's the semi-annual sale right now!!! Great time to stock up!!!

Bath & Body Works is one of my favorite stores that I love to shop for huge sales on all my…read morefavorite spa care. They have a huge selection of shower gel, lotion and mist and bubble bath with over a dozen different scents. I love shopping at this location, because the store has two sinks, where I can try new items and wash my hands before I make a purchase. The store is always neat and stocked with new items and items on sale each week.

My aunt and mine's experience here was everything it should have been and more. We were excitedly…read morewelcomed the moment we walked in and were informed of all of the promos and discounts that were active at the moment. We were helped with all of our questions about the products and which were better for different situations and results. Biggest thankyou to Hayleigh and Erika that helped to provide us with beyond excellent service.

I can't recommend Buff City Soap enough to all of my friends and family. You can find an array of…read moreeco friendly soap bars, detergents, body whips/butters, dryer balls, and even a man's section, ladies, for that special gift for your guy/boyfriend/hubby. My husband loves many of their soap scents and whenever I'm here, I pick up his favorite soap bar, "Breathe." This weekend, they even held a special event for the first fifty people to line up at their door. I was one of those lucky fifty to win soap bars for a whole entire year!! If you're like me, and you like using products that are both eco friendly and smell amazing, head on down to Buff City Soap.

I have been shopping here for somewhere around 17 years. The owner, Angela Fox, is super nice and…read morehas the best hospitality. I also like their jewelry and have even bought clothes here. This is one of my favorite local stores. Not just because of the quality of products, but I enjoy chatting while shopping.

Great Merle Norman boutique. These ladies are always friendly and know their products. Love going…read moreto this store for any Merle Norman products. The new lip balm-lipsticks are fantastic.