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Apple Domain Northside

2.8 (558 reviews)
Open 10:00 am - 9:00 pm
Updated 3 months ago

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The Apple Store
Theo P.

Word to the wise. If you are a walk in visit on an off day like Tuesday or Wednesday during the afternoon as you won't have to wait as long. The staff is very competent and friendly but this store can get pretty busy. I've bought an iPad here and it was smooth sailing. The nice thing about Apple stores is that you can expect the same level of service at each location. 8/10 Computers

Computer getting repaired
Kristen B.

Despite the tremendous number of people in the store the experience went smoothly. Went there to unlock a new laptop. Challenging a bit to figure out how to get help. Once I found a person with a red polo shirt, got logged into a queue and was directed to a specific seating area the estimated wait was supposed to be 30 minutes. Once a staff member approached me the problem was solved in almost 30 minutes. Parking is in various garages and is very challenging at this location which is in a very popular upscale outdoor shopping center. Go at an off time for the sake of parking and be prepared to walk.

Yes I know thats the wrong Hub, but it works and was 50% off on Amazon.
John M.

Of course if you have been you've been....The service is near flawless...purchased my first ever Mac Mini (Amazing machine by the way)...ordered on line walked in and up to the counter...within minutes I was out the door with my purchase...Im truly a "on a mission" shopper...I don't browse...I order/see what I need and get what I want. This store is a perfect scenario for me.

My new iPhone 16 Pro picked up at the Domain store.

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2 years ago

I love this store. Always the friendliest and most welcoming people with all the knowledge and help I need.

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8 years ago

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3 years ago

Terrible customer service. Shawn, the supervisor at the location, is rude & temperamental.

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5 years ago

I took my wife to get her ipad check they told us 45 minutes and all we see is these techs standing around talking never coming here again

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10 years ago

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Review Highlights - Apple Domain Northside

This is a busy store, I had an appointment and didn't have to wait long, Alaina was super sweet and helpful.

Mentioned in 6 reviews

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Nerds in a Flash

Nerds in a Flash

4.5
(71 reviews)

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

Computer Repair Connection

Computer Repair Connection

4.4
(41 reviews)

We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

They are clowns. They didn't keep their commitment on when my computer was going to be ready. The…read moreowner called me entitled. Not a good way to speak to customers and I didn't get my computer done. DO NOT USE THEM. THEY ARE HORRIBLE. Juan, I see your comments below. You all said you would have it ready and did not keep your comment and then treated me poorly by yelling I was entitled. You all lied to me and then called me names. NOT OKAY. PS potential customers - they give a discount for good reviews that is why they have good reviews. Don't be fooled this owner and his team lie and dont do good work. PLEASE DON'T WASTE YOUR MONEY. Go anywhere else.

Apple Domain Northside - computers - Updated June 2026

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