Kyle was prompt and came before scheduled. Fixed the minor issue easily (garage door sensor), less…read morethan 5 minutes of arriving. Suggested another minor issue that I respectfully declined since I could do it myself. He made sure everything was all set before leaving.

Kyle Layugan worked with us today! He was very informative and helpful with whatever questions I…read morehad. Mahalo!

We had issues with our electrical outlets so I had called DS electrical and spoke with Lawrence…read more He and Angelo were able to replace 7 outlets. They were quick and efficient. The cost to complete the job was reasonable too. Will definitely contact DS electrical for future projects.

Super helpful and helped me troubleshoot. He saved me so much money as the problem was not as…read moreserious as other electricians were trying to tell me it was. So grateful!

The products and services I got from Mike (the owner) and his crew were outstanding. I highly…read morerecommend ITS Hawaii for individuals or companies looking for high quality products and services, and services in general after the install. Pricing is also more than reasonable in view of the the given quality from ITS.

Michael and the whole team at ITS Hawaii are incredible!!! They helped us with all of our IT needs…read more Internet, TV, sound, security and our electronic gate. From installation to management and service, ITS Hawaii responds quickly to resolve any of our needs. Super friendly office staff too! I highly recommend ITS Hawaii and will be using them again in the future!

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

Best shop and services hands down I been going to these guys for years now and have never been…read moredisappointed

This is my 2nd review as this was another project completed to install 3 different LED light…read morefixtures. Emmett knew how to remove my existing track lights and a heavy chandelier. He definitely knows what to do and completes the work successfully and efficiently. He even carries a small dustpan/brush to clean up minor debris that has fallen from removing the existing fixtures. He had suggested to buy the new fixtures from Amazon since there's many choices. I scheduled with him once the new fixtures arrived. Again, another successful project done by Emmett! The installation of my security outdoor cameras are working great too! The first project that Emmett completed. Highly recommend him!!

Emmett is an artist. Guy mounted without wires 2 TVs, soundbar, and assembled and mounted 3 ceiling…read morefans in less than 2 hours. Price was right and he was fun to have around. Super professional, super efficient. Would recommend 100%.

After locating Security Innovation Hawaii on yelp, I immediately got a response from Bradley…read more Bradley had great communication throughout my project. We spoke over the phone regarding what I initially wanted and he even provided his expertise/opinion. On the day of the project, Bradley and RJ showed up on time and even informed me that they were on their way. My project included installation of a switchboard and hard wiring two rooms with ethernet ports. Bradley and RJ ran wire on the external part of my house ensuring it's stability and secureness. I had one room upstairs and one room downstairs. Before they left, they insured the system is up and running and that the area was cleaned up before leaving. I highly recommend Security Innovations Hawaii for all your electronic needs. I plan on utilizing them to finish the remaining rooms in my home.

I worked with Brad to replace an old security camera system. He was prompt and efficient,…read morereplacing all the old cameras and the video monitoring system. He was very helpful going around with me and adjusting each camera one by one and tutoring me on the new software for the monitoring system. I would highly recommend him for anyone having security camera issues.

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?