RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

Outstanding Home Security System - Total Peace of Mind…read more I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution.

It looks like we were just a minority in the introduction we experienced with Zmana as this…read morebusiness does look like it provides quality products and services. My poor review comes from a customer service stand point. Long story short, we purchased a home in which Zmana was already integrated into the system. All we had to do was call Zmana directly to set this up. I ended up working with Kevin Aboud and discovered that my husband was put as the main point of contact on the account. We scheduled our standard service not long out and I requested to see what upgraded options would be available. Kevin took my email address down and assured me he would have a technician email BOTH me and my husband a list of upgraded offerings. I let my husband know and we both awaited the email of what could be offered. Fast forward its right before the visit and the technician ends up TEXTING my husband a brief list and total cost to install an additional product for quite a high figure. My husband concerned for the fee asked to cancel the visit for now and we will reschedule as we would be unavailable for some time after that. Here is where things went sour... the tech ends up being confused about the cancelation and ends up CC'ing my husband on an email to Kevin. Kevin then replies back stating my husband "doesn't know what he wants" and I "want it all". Basically claiming we are not on the same page. Well its definitely hard for both of us to be on the same page when Kevin fails to follow through with his promise to have us both given a detailed list of what could be done. Would you not have some concern that you are all of a sudden receiving a shanty quote via text message from a random number? I took this issue to Zmana's customer service and worked with Carly. She was definitely helpful and profusely apologized for this unprofessional behavior. Shockingly, Kevin's title shows as a "Partner" with Zmana. Maybe some additional training wouldn't hurt a higher up? Word of advice, make sure you don't CC your clients/customers when talking smack about them. We ended up forgoing their services.

We had issues with our electrical outlets so I had called DS electrical and spoke with Lawrence…read more He and Angelo were able to replace 7 outlets. They were quick and efficient. The cost to complete the job was reasonable too. Will definitely contact DS electrical for future projects.

Super helpful and helped me troubleshoot. He saved me so much money as the problem was not as…read moreserious as other electricians were trying to tell me it was. So grateful!

The products and services I got from Mike (the owner) and his crew were outstanding. I highly…read morerecommend ITS Hawaii for individuals or companies looking for high quality products and services, and services in general after the install. Pricing is also more than reasonable in view of the the given quality from ITS.

Michael and the whole team at ITS Hawaii are incredible!!! They helped us with all of our IT needs…read more Internet, TV, sound, security and our electronic gate. From installation to management and service, ITS Hawaii responds quickly to resolve any of our needs. Super friendly office staff too! I highly recommend ITS Hawaii and will be using them again in the future!

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

Best shop and services hands down I been going to these guys for years now and have never been…read moredisappointed

I've been looking for a person that installs security cameras for my home if I purchased the…read morecameras from Costco or Amazon etc. Coincidentally, found McShane Mounting on Yelp by reading people's reviews that he installs security cameras too and not only installs TV's. I inquired and got an immediate response from Emmett McShane, owner. Based on my description of work, he was able to provide a quote and his availability to do the installation. He was great, efficient and very knowledgeable. My cameras work great! After talking to him about other services, I'll be hiring him to replace some light fixtures too! Thank you Emmett!

I highly recommend Mr. McShane for any TV and soundbar mounting needs. Scheduling was simple and…read morehassle-free, and the entire installation process was smooth and professional. As a small business owner with over 8 years of experience and countless mounting projects under his belt, Mr. McShane came fully prepared with all the right tools and equipment. He not only completed the job efficiently but also provided expert advice on the ideal placement of the TV, proper height and distance from the seating area, and optimal angles for the sound system to maximize sound quality. His attention to detail made all the difference. I had consulted with a few other services, but quickly realized they lacked Mr. McShane's level of expertise. Some even suggested using improper mounting anchors and offered suspiciously low prices, which concerned me about the quality of their work.Mr. McShane's pricing is fair and well worth it for the peace of mind and craftsmanship you get. He was punctual, easy to communicate with, and clearly takes pride in delivering a lasting, professional installation. I will definitely be hiring him again for additional projects, including mounting two new fans and a light. Five stars -- highly recommend!

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

I was in the market for some awesome Home Security Cameras and seeing the 5 Star Yelp reviews made…read moreme inquire! After shopping around; doing my research, comparing 2 other companies products, and service maintenance fees, I'm happy to say that I have chosen a great deal! The first company quoted me for 4, 4.0 Megapixel Bullet Cameras which costed more and come to find out, they weren't in business very long; don't have as much man-power for maintenance and not as reliable. The second company didn't impress me; they didn't even use Bullet cameras - only Dome; but I was told that Dome cameras are better for indoor because of dust/cleaning, so I'd rather have bullets. I decided to keep shopping around and research. 3rd times a charm! I bought an 8 Channel NVR and installed 4, 4K 8.0 Megapixel Bullet Cameras - Best Clarity I could find - made for outdoors. I also purchased separately; a 4K Monitor at BestBuy to view at home. It's cheaper to buy your own monitor. Lifeline Fire & Security is well worth the price and I have room for 4 more Cameras on the 8 Channel NVR for future camera add-ons. Clarity is great and it's so fun and convenient to view Live from my App when I'm away from home. Lee was very helpful in explaining the products and installation, programming, maintenance fees, during consultation. Ernie and Ray installed the cameras in one day and returned to tweak it after. With some help from their other tech guy Stewart; trouble shooting the App and adjusting Playback - all worked out well! Customer service from Marissa is excellent! She is very nice and helpful. Very reliable service. Mahalo for excellent service and look forward to doing business with you in the future.

I cannot say enough great things about Lifeline Fire and Security…read more. Mahalo plenty to Marissa for taking care of me when I called in with a security alarm connection issue. I truly appreciate the time you took to talk with me about my alarm system..You took common courtesy to an uncommon level and I'm so grateful for your help. Ray you're the best! I appreciate your time and patience spent repairing my alarm. You went above and beyond, warmest thanks.

Wayne has great tech knowledge, he has helped us with multiple computer issues. He also has helped…read moreus with video recording as well as editing and so on. He has installed the smart lock at our office and has helped maintain our shared server in the office. We call him when we have printer, computer, & network issues, and he comes to resolve the issue and has been on point. He communicates well & helps solve the issue as if it were his own, he explains where you are understands the situation and you don't feel like being talked down to. He listens to his customers and finds out what they need and he works with the customer and does his best for us (customer).

Wayne is most responsible person I have ever met. When he promises, he always delivers and on…read moretime. which is very rare among the contractors I have worked with in Hawaii. He did so much work for me in really short time frame!! He turned my home into a smart home with google system. Now I am able to turn on lights with a simple voice command as well as having access on my Iphone when I am away from home. He also installed home security which makes me feel secure since it alerts me when it detects any movement. He installed IP phone system to enable me to communicate with my corporate office. He installed LED lights throughout which saves lots on electricity bills. I also call him whenever I have any computer issues. He also programmed my car to open the gates so that I don't have to reach out to the fob reader. Now he is looking into installing smart lock for me. I just call him for every issues, and he is most patient in explaining how to go about resolving them.