Clean and easy to find what you are looking for. Nice local store - always help available…read more(sometimes more than needed) :) I prefer smaller stores like this.

At my previous visit to the store, I noticed they now offer knife sharpening. Today, I took all of…read moremy knives of various sizes to have Ace sharpen them. They did a marvellous job. After testing each of them at home, they are sharper than every, like new. I recommend this service, and the store generally, where everyone seems helpful, but not overly so. Love going here.

I called the store to see if they had icd packs for a cooler. The gentleman who answered the phone…read morewas very kind and respectful. He said "Yes we have them. Let me go check the shelf." He told me he had them. I asked the price and told me that too. I went into the store and asked tine cashier where they were. She looked them up on the computer and told me aisle 3. I got them and went to pay. I liked that I didn't have to wait in line. Another cashier came to the front of the store and took me to pay. There are so many advantages to going to a small hardware store versus a Home Depot. And the number one reason is the customer service. Thank you all for starting my day with a smile!

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

Working on a piece of sheet metal and need shears. Figures it was at 4:55 and they close at 5…read more But I called and they said they would wait. I got there in 10 minutes and BOOM they were there waiting. Got my shears and finished my project. They are AWESOME!!!!!!

Dispite it being a small store they have Year round "seasonal supplies". Got to look up on top…read moreshelf for off season supplies like pool/spa, camping items, fans, heaters, fireplace supplies and they have more stuff out back. It's not advertised, so just ask. It's my local go to place for gardening supplies, potting soil, perlite, vermiculite, mulch, peat moss, spark plugs, oil, mixed fuel for outdoor equipment, the random screw or bolt, ceiling hooks, command strips, rope, duct tape, flexi-seal, spray paint. They have dog / cat food and litter and toys/treats. Some stores have farm items, chicks and feed.

Lorden True Value Hardware is the kind of store that reminds you why local hardware shops still…read morematter. The first thing you notice walking in is how organized everything is. It's not overwhelming, and it's not bare -- it's just well-stocked with the things you actually need. Whether it's plumbing parts, paint supplies, lawn equipment, or random hardware pieces that big-box stores somehow never have in the right size, this place tends to have it. What really sets it apart is the staff. Instead of wandering around trying to decode aisle numbers, someone actually steps in and helps. And not in a pushy way -- in a knowledgeable, practical way. You explain what you're trying to fix, and they help you think it through. That kind of hands-on guidance makes a huge difference, especially for home projects that aren't straightforward. There's also something refreshing about the pace. It doesn't feel chaotic or corporate. It feels steady and reliable. You can get in, find what you need, and leave feeling confident that you bought the right thing. If you value knowledgeable help, a solid inventory, and a store that feels connected to the community rather than just operating in it, Lorden True Value Hardware delivers. It's dependable, well-run, and exactly what a hardware store should be.

I really appreciate having Lorden's in town and I go there as often as I can rather than hauling up…read moreto HD. The staff are so knowledgeable and friendly and they'll go to backbreaking lengths to find what you need. Lorden's is my go-to for household needs, from canning supplies to paint to equipment rental to custom cut glass to lawnmower parts and yardwork tools to lightbulbs to plumbing and electrical supplies... everything I could want. They will special order what they don't carry. Support the community - Shop Lorden True Value!

Helpful staff that listens and tries to assist you. They actually thought about what I was going…read moreto do.

We love going to Mackay hardware for all of our hardware, maintenance and rental needs. We rent…read moretents, chairs, tables and power tools from them whether we are building a deck, fertilizing our lawn or buying new tools. Fast, friendly service is one of the shining reasons we are loyal customers. Thank you to Mason, Austin, Seth, Joel, Emily and if I forget any names, please forgive me. You're all fantastic! Thank you very much!

Service was a bit better before long-time store manager Bob got promoted to Corporate, but the new…read moreguys are personable even if not always very knowledgeable. Seems like they are out of stock more frequently these days - maybe supply chain issues, maybe reordering stock issues, not sure. This is my go-to store when I'm doing a project and I realize I need something - a tool, materials, etc. - that I don't have. Also the place I can go to bring in a part and say - "I need one of these".

The store is fine, but recently I tried Aubuchon's "free shipping if you order it online and have…read moreit shipped to a nearby store for you to pick up". Deal. 8 days just to pack up the order; they estimate another week to get it to the store so I can pick it up. Over two weeks? Yeah, I know, free, but come on, I've had free shipping from China arrive faster. Won't do this again.

Large inventory. Things I didn't know I needed until I saw them . Neat @ organized . Employees…read moreeager to help.

My gas grill did not survive the winter. I went to Dracut Hardware to look at Weber grills. Saw a…read morenice one. The manager gave me personal service. Not only was the grill delivered assembled, they took the old one for free also. They are a family-run business that serves Dracut well. They are fully involved in the community and I will use them as my go to place for hardware.

Deeply Insulted: This morning I went to the Gardner store to buy a bag of potting soil. I made the…read morepurchase inside and went to pick up the bag outside. I asked the outside attendant if potting mix war the same as potting soil. I said, "I guess I bought the right one." I proceeded to pic up the bag input it in my car. The attendant called out, "Hey Hey". I turned around and he asked, "Did you pay for that". I replies ''Yes I did" and proceeded to get in my car and drive away. I could see through my rear view mirror that the attendant was taking a photo of my car and liscence plate. I am 72 years old and have been a customer for many years. It will take a real last minute emergency before I visit an Aubuchone Hardware store again. Jeffrey M

Aubuchon Hardware seems to be the only place to go around these parts when you're in need of…read moresomething Home Depot-related, or at least that's the best I could tell being from out of state and using my smartphone. We walked in on a Sunday afternoon in need of some pull strings for lights, a tarp, and some sort of hammock-hanging mechanism. Tyler was very helpful and knew exactly where to go for each item on our list. Unfortunately, Aubuchon does not have any hammock hanging kits specifically, but Tyler told us a few different ways we could hang it to the trees, showing us rope, S-hooks, etc. We picked out our items and then stood in line to pay behind a customer who was being helped by Kayla, a cashier. After that customer left, Kayla walked away from the register we were in line at and went to a different register and asked the man standing in line behind us if she could help him. I'm sorry? After helping that customer, it was finally our "turn." She offered no apology nor explanation as to why we were skipped. She just rang up our items and we left. Please help Kayla (and all employees) understand the purpose and importance of customer service. Tyler seems to have it down.

How does great become even better? By paying attention to the little things and dedication to…read moreserving customers. And this dear readers is what Vanderhoof's is all about. Scott and team not only know this business they are committed to serving. I've shared earlier stories and here is another. This past weekend I brought in a pair of garden shears I thought I'd lost and it turned out I left them in the garden all fall and winter. They were rusted beyond recognition and I was so embarrassed to bring them to Scott to see what was possible. Scott smiled as I showed him my buried treasure and asked if I had a few minutes to wait. With that he disappeared into his workshop with the rusted shears. Not even 10 minutes later Scott reappears with an even bigger smile. The shears are good as new and we both wish we had a before picture ( see the after picture below). So there we have it friends. Another memorable moment in my Vanderhoof Hardware journey. Thanks Scott and Thomas for all you do. Enjoy!

great service, well stocked, usually easy parking out on the street. nice to have a local hardware…read morethat helps answer questions

This store never fails to disappoint me. From the lack of…read moreanything I ever go there looking for. The awful store layout and the lack of staff out on the floor to ask for help. I leave here disappointed more often than not. Ok for propane refills. The former Maynard location was better in all ways. Better selection, better layout and better staff.

Absolute best customer service I've seen in a long time. I called in morning because I discovered a…read moredifficult to find Yeti wheeled cooler and this place was last to have it anywhere around and not only did these guys hold it for me, they held it all day till 530pm even though 3-4 other people offered cash on the spot. Just awesome service and I'll be sure to recommend this place to anyone!!