Military families DO NOT CHOOSE THIS COMPANY!!! They came to do our move and within the first hour, one of their workers had gone through our "do not open" closet, went into my purse and stole $1,500 of emergency moving cash that we had set aside. The company doesn't have your back. They don't want to resolve this. They said the police has to handle it, we called the cops immediately to file a report. They are in charge to hire their employees and should hold them accountable and make it right. The military should no longer do business with them. How can you send your employees to do their job and not feel remorseful that they stole from a service member. I will continue to share my experience until the company takes responsibility for their employee's actions. read more

My family recently moved from a smaller home in San Antonio to a slightly larger home, still in San Antonio. We have moved many times in the past with the military and had a horrible experience! Apple was far and above any moving company that we have ever used! The crew was polite and professional and took great care of our belongings. I wish that we had used them with our military moves in the past. If you are planning on moving, I highly recommend using Apple Moving. They weren't the cheapest but like the saying goes, you get what you pay for and Apple was well worth it. read more

They were hired by TMO for a military move. Initially, they did okay and I did not see any issues. Once the moving company came, they noticed some things that were required to be packed that were not and stated the packing company was not finished so they had to call them back. The younger adult, Vanessa I believe, was not happy to come back. The older lady was so understanding and made great conversation with us! But there were things packed that weren't supposed to be packed and things that weren't packed and were supposed to be packed. I gave them 3 stars because overall, they did not do a bad job and they were quick. But there was one thing that was supposed to be packed which they deliberately moved to a corner in another room so they did not have to pack it. They also had forgotten things that we did not even know had to be packed. Since they were coming back, we had a few additional things to be packed as well. The young lady gave me attitude when I added the extra stuff. I understand it is frustrating and I apologized immensely, but in the end, the customer service was 50/50. The older lady was amazing and the younger lady was absolutely not. read more

Unprofessional. They blocked driveways with their large truck and refused to move when asked. The movers also left expensive items all over the sidewalk and driveway unsupervised. read more

Apple did a great job very fast and professional would recommend them to anyone that has a move in the future.

John's crew was fantastic and very friendly. They came with a positive attitude and ready to work in the hot TX heat. I saw the more seasoned help and teach the newer teammates on how to pack and load appropriately. They respected our house hold goods and treated everything with care. Being in the military with many moves all over the world John's crew was hands down the best we have ever had. read more

We had to do multiple walk throughs where we continued to find things unpacked, and today as our loaders began loading (different company), it came to light that Apple didn't inventory everything AND we are continuing to find pockets of stuff that didn't get boxed up. Now it is 3pm the day before we leave first thing in the morning and we are going to be here until late because they didn't do a thorough job. The only reason they are getting a second star is because they were friendly, showed up on time and were good communicators leading up to the packout. read more

Where do I even begin? I am writing this review to help protect the furniture and belongings of anyone else in the San Antonio area who is moving. The packers were not only arguing with each other and being obnoxious but they completely trashed our stuff. This is AFTER they showed up close to an hour late. We provided snacks and beverages and let them blast their awful music while they worked hoping to build a rapport so they would be a little more cautious packing our stuff. **** broken glassware, moving tape and stickers pressed firmly onto WOOD furniture which when removed stripped the polished surface because of the adhesive, severely scratched and dented motorcycle, broken awards, torn leather couches, legs completely broken off of our ottoman and dresser, BLUE PEN AND SHARPIE on my tan couch cushions and a nightstand that looks like it's been sanded down due to whatever it was wrapped in, oh and since when do round wreaths lie flat in a square box???***** can't wait to hang my square wreaths. Completely disappointed and I plan to claim every single broken item. DO NOT let this company pack your belongings. I literally do not have one good thing to say. read more

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Just completed a move. Multiple things damaged and damage to my home. Unable to get in contact with Apple after multiple try's trying to get claim completed. If you are military and this company is assigned to you, request a different company. read more

These guys just finished moving my 3 bedroom house, art studio and full garage from Comfort to San Antonio. They were friendly, professional, carefull with my stuff, and they did it all in rain that didn't let up all day. The whole move took 10 hours. They wrapoed everything carefully, re-taped boxes, and put everything (including a 500lb well stone!) exactly where I wanted it. Ki would hire these guys again in a heartbeat. They made s wet miserable moviNg day bearable, and we had a few good laughs. Well donee! read more

Dear Apple Movjng LLC, I am a Asian / African woman and This is the worst moving service I have ever encountered!!! First he was late!!! The time frame was from 8am-11am and he was 4 hrs late. I usually dnt complain but I had just worked a 12 hr shift n was doing my best friend a favor to get his stuff moved from Storage king on Perry Creek Road to San Antonio Tx bc he's in the military . The company who packaged my friends belonging were on time, friendly and very reliable. The moving company said he was 3 hrs away bc he was informed to be there at 12 in the afternoon. That was the first red flag! Second he came but he was still late! Second red flag! He came out of the 18 wheeler with an attitude like I was bothering him to do this! I asked him nicely sir do you need me to sign anything and his nonchalant response not at this moment and proceed to ignore me. I nicely let this man know that I just came off a 12 hrs shift last night and need to be home soon. He didn't care to even apologize or even say thing to reassure me that we would be done soon. At this very moment i am in Raleigh NC I would definitely not use them even if the military has a contract with them. Very unprofessional, unreliable, everything was wrong!!!! And the driver is name Mark!!!!! He needs an attitude adjustment! If you dnt like your job you can leave bc there are other drivers whom want to work!!!! read more

Please, please do not hire this company. Our belongings arrived only to find that a box of momentos from my husbands grandparents (since passed) were completely gone through and many items taken. Coins from other countries with minimum value besides emotional were taken. We personally packed these items in a tote expecting them to pack the tote only to find they removed each item, took what they wanted, and threw the rest into a box. Besides showing up two hours late, we provided them a free lunch and even gave the crew a few items that we were going to donate anyway, they stole from us. Absolutely disgusting and we will do our best to ensure this company never receives another government contract. read more

If I could give 0 stars I would! Nancy and her crew completed a one day move in Texas from off base housing to on base housing. They transported every single item but somehow my entire shoe collection and my daughters shoes ended up misplaced lost or stolen. I contacted Nancy and she kept lying speaking in circles about what her crew and family Michael told her about our shoes. I went back to the old home just ensure they were not left behind because she insisted they completed the move. Nothing was left behind. I am 7 months pregnant, mind you they didn't even pack the shoe boxes, they informed us the shoes were on the floor so they wouldn't pick them up. I had to put them in boxes myself and bend down to place them in the box. I went through all the boxes they did deliver and NOTHING HAS BEEN FOUND. My child and I are left with one pair of shoes. I reached out to their claims department and because I sent numerous emails they went to the extent of saying I was harassing them and called my husbands command. What would you do if all of your shoes that you ever gone are now somehow magically gone, and the company doesn't see how important that is. Shoes is apart of life, you can't walk around barefoot. I have a job I can't wear crocs to work. Nothing has been done, no resolve and I'm the only party suffering. My advice is if the military contracts them for your move, firmly ask to find another company to do it, or you too may be stuck with no shoes or something more valuable. read more

A HUGE thank you to Mike & Key for helping my move "go with the flow"! Not only were they friendly, fast, and prepared...they were SUPER AFFORDABLE! I hope I never have to move again, but if I do...I will call Apple! Mike & Key...you guys are amazing! Thank you for taking good care of the Antique hutch and saying goodbye to Rico, my chihuahua, by his name! Wow! read more

Horrible company, not trustworthy, no reliable employees, late, and I was not comfortable with them in my home. Too ghetto for me. No thanks stay clear from them. read more

Last month my roommate and I had an odd situation from moving a one bedroom apt and a storage unit into a 3rd floor 2bed apt. No friends or family able to help that week because of bad timing and availability. Austin Energy had even shut off our electricity on wrong day at the old place so we had no power on the last day before or during move. We didn't feel prepared, and were exhausted...we were a mess. Then Shane and Rene come to the rescue at 9am sharp! They went above and beyond to get our odd shaped (and some very big) furniture into place. They were calm and calmed us down but a lot of fun at the same time. Shane even helped us with furniture placement in our rooms when they moved the bedrooms, so now our rooms look amazing. Shane and Rene are great guys, I guess that means Apple Moving must hire the best because the other reviews say the same! Thanks guys, I hope you'll want to move me and my giant studio desk again next time! :) Tip: When on the phone getting quote, be as detailed as you possibly can about the amount of furniture/boxes and size of each. Will make the process smoother. read more

My girlfriend and I just completed a move from San Antonio to St. Louis with Apple Moving. After reading the previous reviews, we were a bit skeptical, but we decided to give them a chance. We are very happy that we went with them. Come to find out, they have a new sales rep and are also under new management (at least at their San Antonio location). Their sales rep (also named Jake) was on time for our in-home estimate, very professional, and very helpful throughout the entire moving process. It truly felt like he had our best interest in mind. The only reason that I am knocking 1 star is because we had a small scratch on our dresser that we are in the process of working out with Apple. All things considered, this was a very good experience and I would use them again in the future. read more

I was very happy with my experience with Apple Moving! The amount of stuff I needed to move varied from what I had estimated, but they were happy to accommodate. Joe H. and Josh S. were really nice and did a great job! The price was comparable to what I looked at for other companies, so I was happy with that. Thanks, guys! read more

These guys were great! They arrived on time got all of our furniture moved in pretty quick.

Ruben and Rey moved my daughter and her roommates from one apartment to another in the same complex this past weekend. They were professional, friendly, courteous, finished in a timely manner and very reasonable. I would recommend them and Apple Moving for any move. read more

The mattress has been found due to my persistence on getting that taken care of. The name on the box was incorrect and therefore, didn't make it with my other stuff. Make sure you check the names if you get the pleasure of working with this company. Keep in mind, they will act as though, because you didn't pay them directly, it doesn't matter. Still be weary... read more

From beginning to end.... The lady who came over for the quote visit was very nice and professional. She gave us a quote that in the end was WAY under what we needed up paying. The movers were a little late. They were nice but throughout the move they were more worried about what they had planned for their Friday evening. And it showed in some of their work ethic and attitudes. I had multiple phone conversations with the owner during the move about the quote given and he gave every excuse under the sun on why we had to pay the other price given. It was a HUGE communication flaw on their part. If we were given the price we needed up paying in the beginning, chances are we would have never used them. I wouldn't recommend this moving company to anyone. read more

Moved our office very quickly Brian and mark were great