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Apple is the absolute best at Customer Service. Yesterday my Apple TV remote control volume and mute stopped working. I used my TV remote but it just doesn't work as well. Today while I had my daughter here to help I called Apple's toll free number. Godwin answered and he was so patient with us. He was amazing navigating us through the system. I gave him my device serial number and he knew exactly what needed to be done. After the call I received a email with great information explaining what to do if you have problems with the remote. I'm supposed to get a survey about this customer service contact. I sure hope I do since I want to sing Godwin's praises! I'm highly recommending you contact Apple or search support. I learned a lot today. It's nice to know someone is there twenty four hours a day seven days a week if one of my devices goes wacky!
This is my favorite place to work remotely from when I need to hammer out a bunch of tasks. It's the perfect amount of distraction and people watching when I need to decompress between tasks and context switch. When the clouds look threatening, this is my go to spot since the upstairs area isn't fully covered from the elements. So there won't be too many people sitting and staying other than the occasional tourist taking a selfie with the view. And there's a coffee bar downstairs! I got a dry cappuccino, extra hot. I don't believe they charge for alt milk so love that. I heard they will do Apple art in the foam but I didn't get it this time, so I'll have to come back again. There's a lot of people downstairs since it's the most accessible so staff was pretty busy with back to back orders. They kept the coffee bar area clean and orderly. Other side is an Apple Store where you can purchase products, test things out, and sometimes they hold classes and workshops in the open concept space. They have additional items you might not find in the average Apple Store. They seem fairly priced for branded items not found normally. This location is free to visit with free parking. Pro tip: there's a garage downstairs with even more parking. This is one of the spots I always take visitors to the Bay Area to!
Cute store. It's like a regular Apple Store with extras. They have a cafe, some historical things on the wall (showed various ear buds I.e.), and a model of the Apple Park Campus. Staff are super friendly. If in the area, come check this place out. But, I wouldn't go out of my way for it.
Pretty cool spot to show out of town visitors and Apple fans. Highly recommend getting a latte from their coffee bar and asking for the Apple logo latte art, which they can't always do due to skilled barista availability. Also fun to try their virtual campus experience using their Apple Vision Pro headsets.
We were in the area so we wanted to check it out. This was a very positive experience here. They had a whole store plus a café. The best part of the café is that everything is five dollars! We ended up getting a double espresso latte and a regular latte. They both came out perfect and contained some cool latte are as well. We asked the barista's for a specific design and they did it for us. Highly recommend!
As someone who has been using Apple products since the mid 80s, I am a self proclaimed Apple fanatic. So when I saw we were going to be remotely in the area of Apple Park, I knew we had to swing by to see what they had. In all, this is esentially just a really pretty Apple Store (which one would expect). But it's also the busiest store I have ever seen. You can tell there were a lot of people like me who just wanted to check it out. Not a lot of computer buying going on from what I could see. But plenty of people buying the merchandise like shirts and mugs that you can only get at this location. I wanted to get several of those but at $40 a pop, I couldn't justify it (gotta pay that Apple tax!) Beyond the great rooftop patio & cafe, one thing I really liked was that once you enter there is a simple all metal topographical map of the HQ across the street made out of the same metal their laptops are made of. There is an employee there who hands you an iPad for an AR experience where you can explore the campus & everything it has to offer. It was a really fun little gimmick. One that my kids absolutely loved. So, in all, I'm glad I went to just check it out. Would I ever come back? Probably not. But if you're a big Apple fan, it's worth a quick 10~15 minute pitstop.
I went for a class and hung out for over 2 total hours before and after class. The class was for photography on iPhone. I felt I learned a lot and wanted to try some of it out on the property. Action photos with the visitor center were perfect. I will go back and take family when they visit. A must. The Glass exhibit next to center was super cool. Thanks Apple.
Aww Apple Park the closet Apple fans will get to the Spaceship campus. It is a pretty cool experience right up there with visiting some of the most Iconic Apple stores you can visit around the world. What makes this location unique besides being next to Apple Park is it has a cafe, merch & augmented reality of the Apple Park campus. I do recommend going on the second floor patio as it's the best shot you will get of Apple Park. The patio is nice but a little warm on hot days. I had an iced coffee here which was decent. Overall the experience and being able to get merchandise and sitting made for a great experience.
I am a tech nerd and a stock geek who avidly follows the Mag 7. Apple Patk is an amazing experience for me as it is located adjacent to the Apple Campus and provides a regular store experience, a cafe, and an interactive space to explore the architectural marvel that is Apple Park. It also offers an open space for sitting that made me feel like I was bringing nature into my soul. The trees were beautifully manicured. Easy parking on an early Sunday morning. Please come and create your own experience.
It's fine if you want an Apple T-shirt. The cafe was affordable. They even drew an Apple logo for the latte art.
If you're ever in the Bay Area, head over to Cupertino and visit this place! You'll find items that are NOT sold in regular Apple retail stores.. all employees are very helpful, friendly and if you ask them about the campus they will recommend you go to the roof top and view the campus. It's free to explore however you cannot go into Apple Park that is for employees only.
Must visit for any tourist. The staff are usually incredibly energetic, positive, and polite. Often times they go out of their way to be helpful without being overbearing. It's a great place to actually learn about how to best use your Apple products. There are demos for new iPhone features and for the Vision Pro. It also has a really delicious café. The products are high quality (as usual) and the prices are very fair.
Being Sunday the store was very busy. I was bit early from my phones pick up time and thought I might need to wait but their service was super fast. As their employees were busy attending other people was also quick with my delivery of my new phone. Apple products are bit pricey but as being an apple customer for more than 15year I have trust with all the apple products.
I've been here several times to pick up products, and most of the time I just grab and go and don't really linger any longer than I need to. The staff is always warm and friendly which is quite nice especially given it gets quite busy. I've always wanted to try the coffee bar and stopped by here during my last visit. I ordered the white chocolate mocha, which came with the signature apple logo. The mocha was great. And if you are visiting here for the first time, do check out the rooftop patio and the AR experience. read more
I don't understand how this is a visitors center. This place is a glorified Apple Store with a mediocre cafe attached. There was an area under construction so maybe they will have something more interesting in the future. But my whole family (including my Apple obsessed hubby) only spent about 15 min here left completely disappointed. I felt it was a waste of my time driving here to see it unless you are an Apple super fan and need an overpriced Apple t-shirt, or need to buy some kind of Apple product and don't have an Apple Store near you. read more
I liked all the trees separating the campus from the road. If you are hanging out outside, there is an installation/outdoor sculpture to interact with across the lane. The employees kept recommending the second level. The previous corporate store was more about merchandise so the selection of shirts or sweatshirts is comparatively small. This visitor center is an Apple Store with a building model and cafe. read more
1 year ago
Apple is the absolute best at Customer Service. Yesterday my Apple TV remote control volume and mute stopped working. I used my TV remote but it just doesn't work as well. Today while I had my daughter here to help I called Apple's toll free number. Godwin answered and he was so patient with us. He was amazing navigating us through the system. I gave him my device serial number and he knew exactly what needed to be done. After the call I received a email with great information explaining what to do if you have problems with the remote. I'm supposed to get a survey about this customer service contact. I sure hope I do since I want to sing Godwin's praises! I'm highly recommending you contact Apple or search support. I learned a lot today. It's nice to know someone is there twenty four hours a day seven days a week if one of my devices goes wacky! read more
This is my favorite place to work remotely from when I need to hammer out a bunch of tasks. It's the perfect amount of distraction and people watching when I need to decompress between tasks and context switch. When the clouds look threatening, this is my go to spot since the upstairs area isn't fully covered from the elements. So there won't be too many people sitting and staying other than the occasional tourist taking a selfie with the view. And there's a coffee bar downstairs! I got a dry cappuccino, extra hot. I don't believe they charge for alt milk so love that. I heard they will do Apple art in the foam but I didn't get it this time, so I'll have to come back again. There's a lot of people downstairs since it's the most accessible so staff was pretty busy with back to back orders. They kept the coffee bar area clean and orderly. Other side is an Apple Store where you can purchase products, test things out, and sometimes they hold classes and workshops in the open concept space. They have additional items you might not find in the average Apple Store. They seem fairly priced for branded items not found normally. This location is free to visit with free parking. Pro tip: there's a garage downstairs with even more parking. This is one of the spots I always take visitors to the Bay Area to! read more
Cute store. It's like a regular Apple Store with extras. They have a cafe, some historical things on the wall (showed various ear buds I.e.), and a model of the Apple Park Campus. Staff are super friendly. If in the area, come check this place out. But, I wouldn't go out of my way for it. read more
Pretty cool spot to show out of town visitors and Apple fans. Highly recommend getting a latte from their coffee bar and asking for the Apple logo latte art, which they can't always do due to skilled barista availability. Also fun to try their virtual campus experience using their Apple Vision Pro headsets. read more
We were in the area so we wanted to check it out. This was a very positive experience here. They had a whole store plus a café. The best part of the café is that everything is five dollars! We ended up getting a double espresso latte and a regular latte. They both came out perfect and contained some cool latte are as well. We asked the barista's for a specific design and they did it for us. Highly recommend! read more
As someone who has been using Apple products since the mid 80s, I am a self proclaimed Apple fanatic. So when I saw we were going to be remotely in the area of Apple Park, I knew we had to swing by to see what they had. In all, this is esentially just a really pretty Apple Store (which one would expect). But it's also the busiest store I have ever seen. You can tell there were a lot of people like me who just wanted to check it out. Not a lot of computer buying going on from what I could see. But plenty of people buying the merchandise like shirts and mugs that you can only get at this location. I wanted to get several of those but at $40 a pop, I couldn't justify it (gotta pay that Apple tax!) Beyond the great rooftop patio & cafe, one thing I really liked was that once you enter there is a simple all metal topographical map of the HQ across the street made out of the same metal their laptops are made of. There is an employee there who hands you an iPad for an AR experience where you can explore the campus & everything it has to offer. It was a really fun little gimmick. One that my kids absolutely loved. So, in all, I'm glad I went to just check it out. Would I ever come back? Probably not. But if you're a big Apple fan, it's worth a quick 10~15 minute pitstop. read more
6 months ago
I went for a class and hung out for over 2 total hours before and after class. The class was for photography on iPhone. I felt I learned a lot and wanted to try some of it out on the property. Action photos with the visitor center were perfect. I will go back and take family when they visit. A must. The Glass exhibit next to center was super cool. Thanks Apple. read more
Aww Apple Park the closet Apple fans will get to the Spaceship campus. It is a pretty cool experience right up there with visiting some of the most Iconic Apple stores you can visit around the world. What makes this location unique besides being next to Apple Park is it has a cafe, merch & augmented reality of the Apple Park campus. I do recommend going on the second floor patio as it's the best shot you will get of Apple Park. The patio is nice but a little warm on hot days. I had an iced coffee here which was decent. Overall the experience and being able to get merchandise and sitting made for a great experience. read more
I am a tech nerd and a stock geek who avidly follows the Mag 7. Apple Patk is an amazing experience for me as it is located adjacent to the Apple Campus and provides a regular store experience, a cafe, and an interactive space to explore the architectural marvel that is Apple Park. It also offers an open space for sitting that made me feel like I was bringing nature into my soul. The trees were beautifully manicured. Easy parking on an early Sunday morning. Please come and create your own experience. read more
6 months ago
If you're ever in the Bay Area, head over to Cupertino and visit this place! You'll find items that are NOT sold in regular Apple retail stores.. all employees are very helpful, friendly and if you ask them about the campus they will recommend you go to the roof top and view the campus. It's free to explore however you cannot go into Apple Park that is for employees only. read more
1 month ago
Must visit for any tourist. The staff are usually incredibly energetic, positive, and polite. Often times they go out of their way to be helpful without being overbearing. It's a great place to actually learn about how to best use your Apple products. There are demos for new iPhone features and for the Vision Pro. It also has a really delicious café. The products are high quality (as usual) and the prices are very fair. read more
9 months ago
Being Sunday the store was very busy. I was bit early from my phones pick up time and thought I might need to wait but their service was super fast. As their employees were busy attending other people was also quick with my delivery of my new phone. Apple products are bit pricey but as being an apple customer for more than 15year I have trust with all the apple products. read more
12 days ago
Designed by Foster and Partners, you approach freshly planted olive trees and the building emerges the closer you get. The roof is made out of carbon fiber and noticeably super thin, for architecture nerds you can geek out for a long time. You can see an obsession with alignment, gaps continue from ceiling to wall in one unbroken line and the 4 corners have very impressive pieces of rounded glass. I came to buy an iPhone 16 pro for an overseas friend and the visitor center was one of the only places nearby that had it in stock. Parking is rough, even with an early appointment we still had to park in the underground structure. It's hard getting in and out because people are waiting and blocking parts of the parking lot closest to the entrance. Inside is broken into 4 zones. There is a cafe on one side, the middle part is the store and display, and the other side is a behind the scenes area with a scale model of the Apple Campus. There is seating upstairs for you to get a nice view. Their exclusive merchandise is very good if you are a big fan of Apple. Their team did a really good job choosing designs and brands that are aligned with Apple and not just random junk with their logo slapped onto it. The bathrooms downstairs are also a must visit, super well designed and feels like you are in a 5 star hotel. read more
2 months ago
1 year ago
This place is an experience center, not just a retail space! It's great and fun gathering place for not only techies or kids (young generation) it's well suited for all ages! It's free so there is no admission! Value wise it's worth your time and attention First, when we got there the futuristic design popped up and they offered us a Labtab to go through a big architectural building model on the table! It was giving full information about every building in apple! The lady in front was very helpful, welcoming and friendly and explained everything very well! We were able to click on every piece and see whats happening inside! Such a digital creativity in tech background! They have exclusive apple store with new selection of products that its hard to find in all one in apple stores so it's very exciting to have all in one! It's not a huge big store but you'll spend 2 hours so without even noticing it! Great learning place through play! Its not boring! They also have summer camp and It seems free and it happens in designated time in June/ July so it will be great idea to check their website and be in contact for your kids future summer camp! I know its only 90 minute and even it was fun to watching how exciting was the session from distance! They will get hands on experience! They have a small cafe with view, very minimalist! There is not huge variety of items in menu but it will ease your appetite! You can feel apple's vision in a real life! Modern, techy, simple, inspirational and educational! Most try place if you are in area!!!!!! There is a free parking lot! read more
7 months ago
Beautiful spacious Apple store. 3D virtual tour of Apple HQ. Open access to visitors. Great service from staff. read more
Stopped by Apple Park in Cupertino and it was a cool experience overall. The staff was super friendly and helpful, and the interactive iPad experience that lets you explore the Apple HQ was actually really fun definitely a highlight. The coffee at the café was just okay, nothing to write home about. The merch was way overpriced, which I kind of expected, but still... wish there were more affordable options. I do wish they offered actual tours of the campus, it would've been awesome to see more behind the scenes. Still, it's worth a quick visit if you're in the area and into Apple stuff. read more
1 year ago
The coffee area. Nice place to work or study. The coffee is decently priced and tastes good with some cute coffee art. It's very bright and isn't too noisy. You can just order on an iPad and they call your number pretty quickly. Overall super clean as well too. The only thing is that there's no outlets to charge your laptop. read more
1 year ago
Love this place! It was the visitor center of the Apple headquarters. I'm an Apple lover so this was so cool to see. Very well organized and clean. The staff were very helpful and provided amazing service. It was cool to see the interactive map with the iPad of the headquarters. Be sure to check out the upstairs as well that had a nice patio area. So glad we decided to take the trip to see this! read more
1 year ago
This place is cool to go to every once in awhile as a local, and to bring people from out of town. Free entrance= good value Parked in garage underneath, didn't know there was a garage here before. Went to the far side that has the huge table model of Apple Park. You go to a desk on the one side to get an iPad that does AR when you point it at the model. Pretty cool and get to learn a little about the various buildings on campus. Went upstairs to the overlook. It's nice, but would be WAY better of you had a clear view of the main Circle building. Too many trees in the way. Then went downstairs to the Cafe Mac's, ordered a hazelnut latte coffee and raspberry coated pretzels. Both really nice! Highly recommend! Service at Mac's was quick and friendly. Selection was great and prices good too. Was there close to 5pm so got to see them closing up the huge glass doors. They rotate open-closed and are driven by an electric motor controlled behind the counter at Mac's. Lastly visited the Mirage glass sculpture just to the outside of one end of the visitor center (closest to the huge ApplePark table model) Will be back again! read more
2 months ago
11 months ago
Quality/Quantity - We watched you build all things Apple. The campus, visitor center, surrounding buildings, etc. It would be so cool if you gave tours of the "campus," probably the #1 question asked. There is an interactive iPad in the entrance with the model of the campus. Also an employee who gives lectures, history, answers questions, shares information, etc. Atmosphere - What a cool, beautiful, architecture advanced place. And on top of that, a great ACed place to take a break. We used to cycle here, take a break, get snacks, hang out on the rooftop patio, etc. Open 7 days a week from 10am or 11am to 6pm or 7pm. Private events available. Parking can be tricky, mainly due to the excessive visitors and narrow parking lot. Plus everyone tries to park up front. Service - Good, above average/good service. Partly due to the close proximity to the corporate office. Partly due to excess employees, a positive thing. Partly due to all the security guards. Price - Free to visit. Normal Apple prices for products and services at no extra cost at this location. A few "tourist" merchandise items for sale. Owner Comment - Congrats on your success since 1976; wishing I bought your stock then. Wish I never sold your stock... read more
Located right around a wall of the Apple Store of the Visitor Center, Caffe Macs serves mostly coffees and drinks and some light snacks. There's an iPad disguised as a kiosk and it takes touch to pay. There's outdoor seating on the terrace of the building that overlooks the space ship looking HQ (mostly hidden by trees tho). The apple cider (not always available) and juice made from apples of Apple Park is absolutely amazing. The mocha is also yummy and they do cute latte art sometimes on the hot drinks (unfortunately not on iced versions) read more
2 years ago
The last time we visited the Cupertino Apple Store, it was located at 1 Infinite Loop -- we still have the t-shirts. After reading about Apple Park, we had to make sure to visit during our short stay. We arrived around 11:30am to a packed parking lot but got lucky with a car leaving a spot right in front just as we drove in. Spectacular place! Beautiful, thoughtfully designed, spacious and bright. The large surrounding glass walls brought in the natural light. The immersive AR model of the Apple campus is so cool. Apart from the main/store area where most of the crowd hung out, there was more than enough comfortable seating at the cafe, rooftop or outside. The views from the rooftop were picture perfect. The restrooms were large and clean. We bought t-shirts for ourselves and our kids. The Apple staff were all engaging and very helpful. read more
2 months ago
Despite the crowd on a Sunday the service was pretty organized and every person even the security kept their smile on and happy spirit. They informed me with all the details I need to know and suggestions that I can make. The guys who helped us went an extra mile to show us how cool the latest IOS 18 on his phone. We also had coffee at the cafe, it was good mild not strong but the triple chocolate cake was out of this world Delicious! read more
11 months ago
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More info about Apple Park Visitor Center
10600 N Tantau Ave
Cupertino, CA 95014
Directions
(408) 961-1560
Call Now
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https://www.apple.com/retail/appleparkvisitorcenter/
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Ask the Community - Apple Park Visitor Center
Why are employees unable to look up an Apple ID or password? If this is a corporate issue, why have they not informed employees, so they can let customers kow right away that they will not be helped?
Privacy! Privacy!
I'm trying to find small souvenirs like water bottles, keychains, notebooks, or pens to take back home. Do they sell these kind of things at this store?
It was pretty much like any other Apple store, no small items like that, although I believe they did have t-shirts.
Review Highlights - Apple Park Visitor Center
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