Good honest folks. Good auto mechanics. I have taken my Subaru to them for service because the…read morelocal Subaru dealer never had the courtesy to return my repeated calls. They have also serviced my Jeep. All the dealers were interested in was selling me a new car. I like K&N and will be giving them more business. I recommend them highly.

They are knowledgeable, and friendly. They helped me even though I was only a customer by proxy,…read morebuying a car that they previously worked on. They sent me the invoices, from them it appears their time estimates are conservative which is great, for instance they can replace a timing chain in 5 hours which is a hell of a lot faster than I can do it! It is my opinion the costs are hidden by the price of parts. The subframe on my Saab was replaced in April, the charge for the part which was used was 1,080 dollars. Here in the south I can get 5 for that price 1,080 dollars. The worst part however is for around 1,080 dollars you can actually buy a brand new OEM subframe. What about a PCV valve for 50 bucks!? The superseded part number to the one in the invoice, in other words the newer part number, costs 12 dollars. Keep in mind that Saab parts are not hard to get contrary to what you may hear, the factories are still pumping a lot of them out. Make of my review what you will, but I personally would not take my Saab to this mechanic.

Barron's towed my Honda Accord to their shop after it wouldn't start. They diagnosed it with a bad…read morestarter and called me when the repair was completed to come pick up my car. After paying them $600, I went out to start my car and as soon as I turned the key, it started but made a horrible metal grinding sound. They took another look at the vehicle the next day and said they misdiagnosed the issue and the repair was going to cost upwards of $2,000. I opted to have my vehicle towed to a dealership instead.

From the owner: Buy 3 oil changes get the 4th one free , We also offer ,A/C repairs, Exhaust and front end work on…read morelight and heavy duty vehicles, We do all major car repairs, Our shop runs specials all year round please go to our website and See what is on special Stevebarrons.com

The company after 4 hours still was not able to help so I called my OnStar service. This company…read morecharged me but never responded. Then I get a message that said they were unable to respond yesterday but the service was needed the end of august

From the owner: We are the ones that will get to you in a Code3 like response and take care of you and your needs…read moreto get you and your family safely back on the road!

My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

They are lucky that they are receiving a 2 from me. I purchased a used 2019 Jeep Wrangler in 2022,…read moreand this was honestly one of the biggest regrets I have ever made in my life. The salesman that I worked with for sure played me like a fiddle to the point where I am stuck in this car and CANNOT for the life of me get out of the loan without either walking away completely and it being re-possessed or owing almost 11K on the car I would trade it for. I had an issue with the car right when I got it in 2022. I called and the service department told me to not drive the vehicle, but they wouldn't be able to see the car for another 3-4 weeks to find out what was happening. I had picked one of the highest warranty coverages through them when I got the car due to it being a used vehicle. I asked about getting a loaner in the meantime due to this being my daily transportation. Found out NOPE, they don't do loaners. So, I would be paying over $700 for a car that I wouldn't be able to even drive. Ended up resolving that issue with no ASSISTANCE from them. On January 16th 2026, I was driving to work, and my car broke down and wouldn't turn on and or shift into gear. So, I got it towed. I had it towed here due to having the warranty though them (ONLY REASON I TOOK THE CAR THERE). It gets there and I had to tell the service guy not once, not twice, but three times what was wrong with the car. And then he asked me if I could describe what dash lights were on (he wanted to make sure I wasn't confused when telling him. I wasn't.) He then tells me this is a STAR CASE, and they had to open a ticket to connect to a higher level of service to get clearance to work on the part. The service guy has been great. But the process of getting my car fixed has been horrible. I have two warranties and the one doesn't even cover what is wrong with the car (even though it's a bizarre technological issue). I was waiting on hearing back from the other one if it would be cover. But if it wasn't, I was going to have to pay out of pocket for everything totaling up to $2500. Thankfully and magically after I complained about paying for warranties and threatening to cancel them due to them not covering any issues, I get a phone call the next day that it is covered and the part was on the way. Part wasn't going to be here until January 30th. Okay. Fine. I wait patiently and never hear anything about it. So, I call them on the Thursday before the part was going to be delivered to ask about updates etc. I was then told the part might be pushed back due to the snowstorm but they most likely would get the part and my car would be done and ready to be picked up Monday. Well, yesterday I get a phone call at 5:57 pm (3 minutes before they close) that the part was somehow cancelled due to being hazardous and sent back to the manufacturer. I was also informed that they have no idea how long it will take for this part to be delivered from the manufacturer due to the last part needing 2 weeks to arrive. So, not only am I being screwed over by not getting my car back. But I am also out of money. A LOT OF MONEY. So, who knows when my car will ever be back in my possession. I do know one thing for sure though, I will NEVER come back to this dealership, I will NEVER use this service department again, and I will also NEVER recommend this to any of my friends/family members/colleagues/ and clients. The only reason they have received a 2 star is for their head of service department Cameron. He has been completely transparent about the issues they have been facing, and I don't blame him at all for the issues I have continued to have with this company. UPDATE: After talking to the service department Monday night I was told I was going to be called bright and early Tuesday. NEVER HAPPENED! Didn't get a call till Wednesday, again 2 minutes before they close, and was informed that they still haven't ordered my part and or contacted the manufacturer. And the guy I've been dealing with won't be back into the office until Friday. Seriously f this place.

It's a really good place to take your older vehicles. I don't take my new ones because they don't…read moreactually do a lot of high-end repairs. If you need some brakes or a tire put on this is your spot. They also offer towing services at a reduced rates so that works also. I've come here and had my radiator replaced several tires replaced and just now the other day I needed some breaks rotors and calipers. I do think that they were cheaper a few years ago but now they're kind of online with a lot of other places but not like Midas or such. Sam is very friendly and responsive. If you need to just roll up and get something done they are very fast. Average time for me has taken maybe an hour to get a lot of things done. You can bring your own parts or have them order it. Lots of the times I will bring my own and just pay for labor. Up to you. This past time I got front brake pads and a caliper replaced. The mechanic took me back to the shop and showed me what the difficulty was so that I didn't think I was getting scammed. I appreciate that and they remember every time that I bring my car in there. It's definitely a good place to get simple Auto work done. Come check them out. Sam will take care of you

Unfortunately my car's engine is no longer working so I needed a tow from the mechanic's shop back…read moreto my home while I decide on a next step. I found Bargain Towing online and they were a pleasant God send from start to finish. Sam was very communicative on the phone and gave the best quote in comparison to the other 5 companies I called. He kept me in the loop on what would happen and how soon the tow truck would arrive. And when Billy arrived to pickup my car he was extremely pleasant and talked me through everything he would be doing and dropped my car off safely at my house without incident. Hoping our paths do not need to cross again, lol, but if they do I have their number saved in my phone because they were a ray of sunshine after a gloomy moment. Great service, personalities, and professional start to finish.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

Just AWESOME. Great service. Don, Ira and Jeffrey were spectacular. They showed us many vehicles…read moreand answered many questions. They were never pushy and let us take our time to find the right vehicle. Absolutely recommend Jackson Auto Company to anyone.

From the owner: At Jackson Auto Company we are proud of the quality used cars we sell and our dedication to serve…read morethe needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you've had, you can count on our dedicated sales staff to make it the best buying experience possible. Jackson Auto Co. is proud to serve the Jackson community.