We was head home from Kalamazoo, Mi and had a flat tire about 35 minutes on the road. We called…read moreAAA and they connect me Fisher Bodyshop and Tow. It took longer to get AAA on the phone then it took the tow driver (Mark) to come out to repair our tire. He was very pleasant and knowledgeable and had us back on the road with in 30 minutes of his arrival. Thanks Mark and Fisher bodyshop and tow

Wilkinson's Auto Body is exactly what you want when you need work done on your car. They're honest,…read moreeasy to deal with, and don't waste your time. Communication was solid from start to finish. They explained what needed to be done, handled the insurance side without drama, and kept things moving. No guessing, no chasing people down for updates. The work itself was top notch. My car looks great and you'd never know there was damage. You can tell they actually care about doing the job right, not just getting it out the door. Everyone there was professional and down to earth, which goes a long way when you're already stressed about car issues. There's a reason Wilkinson's Auto Body Shop has such strong reviews. I'd absolutely go back and recommend them without hesitation. Thanks Bryan!

Very professional and knowledgeable. We will definitely use them to complete our repairsread more

For many years I have used Tireman however now owned & operated by Belle Tires their staff seem to…read morefocus ONLY on tires. My sweet old convertible manual transmission just "needs more" attention and so far Mytee has been there for us. They seem to listen and consider multiple options. My four wheeled friend and I hope to have a long relationship with this automotive shop.

I stopped here due to failing brakes on my '67 Oldsmobile. I thought it was the brake booster…read more They took a look at it and diagnosed it in a couple minutes. Informed me what part I needed and said have a good day. Free. free. Free. Most shops try to gouge you for any and everything. Really nice people.

Jeff Richards is a beyond awesome Salesman! I will be back I believe for any future purchases I…read moredecide to have! I am extremely happy with my sale, and truly appreciate him taking good care of me! He's honest (which I've found is rare) and he has a wonderful personality! My wife loves her new truck! Thank you Charlie's Dodge for making My sales experience easy and successful, without breaking the bank! Definitely will be recommending you to anyone I know searching for a car. And if you're reading this, get on out to Charlie's Dodge and ask for Jeff Richards!! Thanks Again! Miguel Campbell

I'm updating my review to one star and it would be zero if I could. First, their new telephone AI…read moreassistant Pam is useless. How much were you really paying somebody to sit at a reception desk and answer the phone and send people to the proper department? Even when she transfers you to somebody they don't answer the phone, or you can hear them answer and voices and it hangs up on you. You can no longer leave a message for the service department or sales team. It took me 30 minutes to reach a human to change my appointment in the service department. This is my second car from them, but it will be my last I will look for a new dealership that actually can afford a receptionist to answer the phone. I really didn't think it could go downhill from my first review. The bar was already pretty low, but it managed to be too high for the owners at Charlies Dodge.

Terrible customer service , the first time they had my car they had it for a month for minor…read morerepairs . Received no calls or updates throughout the process I had to call to get any information at all . When I went to pick up my car they charged over $1,000 more than their estimate claiming they had trouble reprogramming yett this is a Chevy not a Lamborghini . When I finally did get my car back they scratched up the front of my car in several areas where you could tell they were leaning in doing some work . They said no problem they would take care of it and it would only take a few hours once the parts came in yet they've had this car for 2 days to replace a plastic piece on the front end . Very unprofessional very disappointed in their work would definitely not recommend them to anybody .

Dependable Honest Helpful Understanding Affordable A-1 Quality Customer service = Excellent…read more... I could tell you the GREAT Experience I had with Doug ...... You have to come by and drop your keys off and find out for yourself what a Great establishment you just had fix your vehicle! Thank you Doug!

People skills are lacking in service write up area. They are just plain rude and don't give you the…read moretime of day.

Engine light came on made appointment two weeks to get in had my car a week still no callread more

Avoid this place lets see why. So i got into a collision and…read morethe first thing Adam does is take a picture and indicates he needs me to let the adjuster know to contact him for estamates. He deemed the car drivable but one light was not working. Two weeks later after my adjuster settled the claim indicated to take the car to the shop. He was complainingg how he has a small shop and estamates wont be done till 2 to 3 weeks. Maybe that applies to small shops . They lied to my adjuster sayingg they made a price quote . So we went to a great body shop, who deemed it was not drivable one light and the cruise control is damaged, tires shaking! That's liability. The new body shop handled this well. This bodyshop for collision should BE AVOIDED due to their lack of professionalism, horrible service. Small shop should not handle the collisions, stick to what you can handle and also learn how to communicate promptly. Dishonest practice is common in this city but glad this happened as now we have a much better experience and we will have insurance company to not recommend this body shop that can't handle cars staying at the location. That's what i was told and i promised to provide a proper review to my team. Also seeing the review from another person keeping the car and not doing theirn job sounds like a nice claim from the insuranceml.

I went in for an oil change. Discovered later in the day that I had been dragging the bottom of…read morethe vehicle because they did not bolt the car on the passenger side. When I called, same day to discuss they tried to blame me for possibly jumping a curb. Not only did this oil change take the longest in my driving time and I have been driving for decades, had countless oil changes and this has never happened to me. I am shocked. Now I have to go back tomorrow and try to convince them to repair. I am disgusted by their lack of customer service, blame game and overall unprofessionalism.

Fast didn't need to leave overnight. Adam is a great guy…read morelooks out for people. Will be back most definitely

I'll keep things short, since the owner has blocked my number and won't talk to me personally…read moreanymore.... After waiting for 2 weeks to get nothing but a completely misinformed estimate for services that I had not even asked for.... And nothing written for the services I actually requested. I went to pick up the car up and started it with 2 miles of gas in it. Two. Miles. I dropped the car off with 70 plus miles.... Full of coolant, tell me why I pick it up with 2 miles of gas and empty in both coolant tanks? I pick the car up take it home, then call the owner KC and explain what happened. His immediate response is "someone joy road the car" I said yes clearly, I knew that already I asked what he would do about it. Full of "apology" he begins apologizing profusely and says he wants to keep me as a customer and wants my friends to return so he says he'll make it right.... He then offers me 50-60 in gas money..... an absolute joke. I told him the least you could do for wasting 3 weeks of my time and almost running my motor completely dry is to fix the carbon hood which I asked you to fix, for free. Then.... 2 weeks later the hood hasn't been started on, I go pick it up accepting defeat and this is what I picked up. It was literally still dripping resin when I lifted it up and I left my fingerprint in it. Ironic that they replied to this review now suggesting that they saved me money by not charging storage and not charging for writing and preparing an estimate that was never there haha. To add to the comedic irony of their response they are telling me to contact the business directly instead and suggesting a "fake review" like the owner didn't block my number, block my Instagram...... There are also several other experiences that have been shared by others since mine and the only replies the owner KC can come up with is "fake review" no... "fake bodyshop" and "fake confidence" from a fake man behind a phone on google tryna lie still when I've posted all the facts And to address the rest of what their reply stated.... 1. The hood was repairable, and despite your utter destruction of it.... It can still be repaired, of course by a shop with some skill not a YouTube video and a bag of chips as payment to your employees, idk what else you're paying them for them to do you that bad... but aye same employees that joyride cars they can't fix or pay for, so I guess no surprise? 2. Blackmail is a strong word for someone who practically begged me not to share my experience before I even suggested that I would.... By trying to bribe me with some gas money.... A man who so easily and graciously agreed to fix the hood for free in exchange for me being "so kind and thoughtful to have given him a chance to defend his business name and reputation. " and he promised to make it right.... He then ducks my daily calls and when he does answer tells me everyday for over 6 days it'll be ready by the end of the day and I showed up to the shop 4 times just to find it hadn't even been starred on.... That's why you offered me gas money..... You offered me gas money because of the hassle of going back and forth... not to fix the situation of the car being low on gas because guess what you geniuses would've caused even more damage if you put gas in it as the car was tuned on e30. 3. You say I "left the car for 10 days" interesting way to say... I left the car expecting it to take 2 days and was told every day for the subsequent 8 days it'll be ready at the end of the day and it never was... INCLUDING when I went to pick the car up... hadn't been worked on and no estimate. Just joy rides and lies. 4. If you wanna make things right? Start by unblocking my number and Instagram before suggesting I contact you directly.... continue by dropping that cowardice inability to handle things directly yourself and accusing me of said cowardice and lying on google publicly with your "fake replies." Do not insult God by bringing God into a discussion with devils, liars, and cheats. You should be ashamed of yourselves. God will punish you if this review and the reputation hits don't. 1 star review is an insult even. should be a 0 star review option. Utterly abismal service, even more appalling customer treatment, not to mention a timeline of pure and utter speculation and lies. there are genuinely zoo animals that act with more professionalism than this buisness