As someone that has been to many Urgent Care facilities in my lifetime I have pretty high…read moreexpectations. Yesterday I came to this facility for the first time and was extremely impressed with the front office staff at check-in. The quality care I received from the doctor was top notch. They were super busy and I was in and out of there in 2 hours. It is extremely convenient that there is a CVS pharmacy in the same parking lot. I highly recommend this Office if you are ever feeling sick, or get injured and are in need of a doctor that really cares.

Pa zoerb , and Stephanie nurse. Very helpful and healed me with no problems. Amazing care quick and…read moreresponsive no problems.

Office clean & everyone friendly. I called back for culture results on 4th day knowing takes 3 days…read morefor results. Was informed never sent in for culture!! Reason given was miss communication!!! OMG No results and still in pain.

It's a mad house very busy don't go there ! I went there to…read moretake covid test cause I had close contact with someone who tested positive recently it's very busy place and also the only one front desk girl has no customer service skills telling everyone to stay here rather then most place making it safer by calling them when it's their turn she keeps telling people we can't call you you have to be here like on purpose if you don't have covid i guaranty you will get i

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Quick and friendly care from staff. My son dislocated his finger at football practice and we were…read moreable to go straight there and get X-rays and popped back in. My son felt no pain, the PA did a quick job and let us on our way. God forbid we need to go back for any other injury but we will consider using them again if needed.

I brought my son in on Saturday to Urgent Care because he was feeling terrible and the employees in…read morethe front were so very kind and patient. What really made the visit 5 Stars was Dr Kareem Shaheen. I am probably spelling his name incorrectly but that man was amazing!!! I heard he is a regular doctor in the main building. He put us both at ease answered my son's concerns and took care of the issue. He was beyond exceptional and I can't say enough about how awesome he was.

Here on a Sunday for a spider bite I took rather long to come in and get it checked out.... Staff…read morewere so awesome, friendly and the kicker is...... Had to get an injection the ones in the butt.... Maria the clinic nurse was so amazing that I didn't feel a thing.... I'm super impressed!!!!!! Love this place!!!!

Dr Fleming, RN Paul/ Kim , Charge Robert EO Tech Rob,, CNA Emalyn they are very professional good…read morebedside

Do not go here, they will tell you it's just constipation when your appendix ruptures. Or to keep…read moretaking decongestants when they are raising your blood pressure and causing your migraines. Go to Riverside Medical Clinic Urgent Care

I took my 3yr old here a couple days ago. She was very congested and needed a breathing treatment…read more They were so helpful, patient, and very kind when I turned down anything. They took IEHP and would definitely go here again for myself of my kiddos.

Friendly, efficient staff. And open later than many other Urgent Care facilities…read more Highly recommend PA "Johnny" M if he's on shift. Efficient, knowledgable, friendly. Effective treatment and followup. Will use this facility again if the need should arise.

Excellent doctor very accurate,patience ;answers all my questions,on time ;very concerning…read more Caring Very helpful & I'm glad having him as a great dr

My 2nd visit and it was pleasant as the 1st. They make you feel cared. Kinda important at my age…read more Customer service will make or break a business. Doesn't matter what it is. Everyone here has a smile and they appear to be happy to help. Thanks! D

Disappointed with the experience. It felt like my concerns were dismissed, and asking questions…read moreseemed to be an inconvenience.

Came here a few yrs ago & the doctor gave me an antibiotic that way way too strong for a minor…read moreinfection--ended up having to be admitted for a few nights at Kaiser Riverside.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

This is the WORST medical facility I've ever been to. Much to my embarrassment, I've been here a…read morefew times and clearly didn't learn my lesson until now. I will never go to this place again. Unfriendly customer service, often greeted without a 'hello' but with "do you have insurance?" There's never a doctor present. The NP's or PA's always seem to be guessing at what's going on. The last time I went, I was charged $500 for a respiratory panel. I was never given the results and I've called twice and emailed and can't get anyone to return a message. THEY ARE AWFUL! Save yourself time, trouble, and money, and take yourself to somewhere reputable or to ER.

Took them an hour and a half to see me. Dr. Jeff did nothing to help. I told him I believed I had…read morestrep throat and he prescribed me 3 different medications without even looking at me (none of which treated strep) and did not do any kinds of tests. Woke up this morning to white tonsils and all the symptoms of strep throat. I called and they said I'd have to come back in to be prescribed anything but i'm not gonna sit there for another 2 hours just for them to do what should have been done in the first place. If you need someone to actually help you, I would not recommend coming here.