Good was ok. Service, well they were nice but their method of payment was slow!! It took us almost half an hour to check out. Makes me definitely not interested in returning. read more

so it's kind of interesting I ask for crispy fries they bring me burnt, I asked for a medium rare steak they bring meat raw and opaque in the middle, and then the surprise when I give back to them! so if anyone find some selves in the same exact position, there is a McDonald's across the parking lot the 15 year olds know how to cook! read more

Always impeccable service at the Alpena location. Food is spot on, hot and made as requested.

Solid COVID measures. Most reviews seem old and outdated. Food and service was solid. Got an app and meals for the whole family. Drinks kept coming. Food was hot and fresh. No complaints read more

Applebee's Grill + Bar - Chicken salad - American Near Me - Alpena, Michigan

How are you gonna advertise all you can eat boneless wings all over social media and on their website and when we show up they rudely tell us they don't have any boneless wings left which is completely unacceptable and false advertising. read more

Had my first girls night out in years, and we picked Applebee's because of their $1 signature drink of the month. Now, I've been to Applebee's numerous times when I lived down state, but this was by far the BEST experience I've had! Not only was the food great, but we didn't know we were going out on Homecoming weekend, but we didn't have a long wait to be seated, greeted, or food! Our server, Katie was so on top of things...she knew what we wanted/needed long before we even had to ask for it! read more

I had not been to a Applebees in a long time, we went for lunch and it was pretty good, they have widened the menu and have more choices then they did a few years back. The waiter Nicholas was not so good however he thought everything was funny, like a dirty cup, that we needed refills. The onion soup was very good, the salad was fair with some brown lettuce in it. read more

Went there for dinner, waited 45 minutes for a server before asking for one. got our drinks and had to wait another hour before asking to have our order taken. didn't receive any silverware and the food was cold. read more

Oriental grilled chicken salad 9.99 dressing not Chinease flavor , the grilled chicken was excellent came with a breadstick too husband classic burger 9.49 was spongy BUT I am glad the restaurant is OPEN thank you read more

Went there a few months ago, walked in and got a table from the host. Waited a half hour just to get waited on for my drinks. Finally, after I had gotten my drinks I had waited another twenty minutes for my food to even be taken and ordered. I waited normal time for the food to arrive, but got no silverware. By the time I had gotten silverware, the food was cold. Very disappointed. read more

We came to Applebee's on a popular Friday night as part of a large group. The restaurant was very accommodating for so many people. There are quite a lot specials on a daily basis so we were very happy with our $50 bill with all that we ate and drank. We enjoyed the appetizer special 2 for $8.99. The chicken wonton tacos were my favorite. The pretzels and beer cheese was also really good. The nachos were our least favorite. You couldn't even pick up a chip because the toppings were so overloaded on the thin chip. The guys loved the brewtus beer which is the larger size of beers on tap. I very much enjoyed the Oberon which is a local wheat ale similar to Blue Moon. We split the All American burger for our entree which didn't come with tomato or lettuce, odd for "All American". The restaurant was clean as were the restrooms. Plenty of parking. A good bet for friends and family in need of budget dining. read more

While I hadn't been to an Applebee's in years, my visit at this particular one was surprisingly good. The food was significantly better than I remember dishes being at Applebee's, especially the Cowboy Burger. The fries were a bit on the salty side with the seasoning, but not a dealbreaker. The other highlight for me was the superb service. Our waitress was excellent and attentive, bringing refills before the glasses were empty, and the rest of the staff seemed friendly and on-point. Would definitely visit again. read more

I would never go here again. The service was good, and the food was good, but to order a drink and watch the barmaid cough into her hand and then guide the ice into my glass is just uncalled for as well as put a lemon in my drink. Not just once, but twice! My girlfriend and I have been there before to witness similar discrepancies in how they serve a drink. We're not very picky people, but for someone to constantly cough in their hands and then be handling someone's drink is uncalled for. Never never again! read more

Reluctant to eat at Applebee's in Alpena, but I was headed to the airport and stopped in for lunch. "Many would argue that it's the worst of the worst chain restaurants ever made." I agree, my ceasar salad had a clump of dressing in the middle and these rest of the old pieces were brown and even mushy. Our server Kayla K brought our food and was clueless we didn't have silverware. She never asked us for a drink refill.. We did mention we would have dessert, but our check was brought to us halfway through our meal...Kayla said its table check up...what? Not only is the food horrible but the staff has no customer service skills. read more

One's experience absolutely depends on what one orders, and who is one's server. Our first visit was just awful--our server parroting some corporate spiel without regard for whether we were listening; we could just as easily have been crash test dummies. The spinach-artichoke "dip" was more of a soup. Mediocre entrees. Still, given the limited number of options, we returned. Wiser in our ordering, and a more experienced server. (Still dropped the checlk while my companion was finishing her entree. No reason for this; the room wasn't slammed.) The best that I can say is that, if you pay attention and get the right server, you won't be disappointed. read more

Whatever you do do not get car side to go, they will screw up your order or you will be sitting waiting for much longer than told. If you are planning on eating in, there are really only 3 people on the wait staff who have good customer service and know what they are doing. This Applebee's needs to work on their customer service and organization bad! read more

Went for our anniversary and the waitress couldn't seem to get anything straight. Asked for a frozen margarita got a strawberry margarita. Asked for the riblets and shrimp special,was brought wings. Don't like to make a fuss but it's not rocket science and she wasn't busy. When I pointed out that she wasn't bringing what I ordered she got an attitude. So we won't go to that Applebee's anymore,the one in Gaylord is better. The food was OK but service was definitely subpar. read more

Not sure why so many bad reviews. Came in during prime time dinner hours. Seated immediately although place was filled with diners. Food came out quickly and server was attentive. The Manager also stopped by the table to check on us. This is the only franchise sit down restaurant in Alpena. read more

Pretty good food. You can't go wrong with the drinks and appetizers. But I swear everytime that I order a steak, it's very rare. If you want it still mooing, then stop on in. But me, I like a nice medium and haven't been able to receive it yet. That's my only issue. read more

My husband and I visited Applebee's Grill and Bar on Wednesday. The place was packed, they were having a special on burgers, coincidentally I was in the mood for a good burger. I ordered the Caprese Burger, it arrived after a short wait, just as described with grilled tomatoes, onion, mozzarella cheese and with fresh green spice leaves. Although, it was a bit messy to eat, it was very tasty with a cup of coffee. Applebee's one of my favorite place to eat! read more

The food was good, servers were friendly but what really impressed me was the helpfulness of the server Blair and her shift leader J. Roberts. We went to this branch because of the old local photos they used to have on the wall, including one of a high school track team from the 40s which had my stepdad's father and uncle in it. Upon arriving, we found out that they had remodeled and gotten rid of the pictures. Blair and J. Roberts helped us find out what happened to them and went back and forth to answer our questions. Those two really exemplified great service. Small town friendliness at its best. read more

I give 4 stars because I love the food and drinks. The only reason I didn't get it a 5-star rating is because of their prices but like they are trying to help those who can't pay high prices and they are offering 2 eat for $20 and 2 for $25. Just need to offer more choices on those offers. I do like the $1 alcoholic drinks. They offer different drinks each day. Staff is great. I think that our Applebee's is one of the best! read more

Do not say we're hiring and have an experienced kitchen worker apply and have two interviews just to not get hired. That is not a good hiring practice and that was a waste of my time. DO NOT play we're hiring just to waste an experienced kitchen personals time while you hire someone who's an inexperienced worker. That is unprofessional and I do tell this review out to other people who are interested in applying and or eating there. I do not recommend this place to eat or work. If you would've been more professional this review might have been nicer. read more

Half off apps is the best. Saves a lot of money, and good food. I go here about once a week or so

Applebees sucks and the one manager Shawn, was so sexual towards all the girls and was towards me when I worked there. He called me naughty and taunted me and some girls I was close too. They make you pay so much for a portion that isn't even a good enough size. read more

ordered a chicken fajita wrap that had maybe 2 little dark chicken cubes like in a Campbell soup can with a lot of chopped lettuce and Colby Jack cheese, It had no onion no peppers! read more

I have been eating at this restaurant for 10 yrs, it has only gotten worse. The service is rude and unfriendly. The food seems to come out wrong constantly. Don't ask for anything different than the menu states, the server will NOT make special orders what so ever..... read more

ok so i recently made a stop here with my friends to grab a bite to eat. my friend ordered the top sirloin and it was delectable. however, i ordered a basket of boneless wings and they came out raw. I had to listen closely as i thought i might hear my wings start clucking. i notified my server of the problem and she quickly ran to the kitchen and placed another order for me. the meal was free and both my friend and i got a second serving of our meal to take home with us read more

Awful. Felt like we were an imposition to the staff and bartender. We ordered a beer and daiquiri. It took 15 min to get that, had to go to bar to get and the bartender got mad. Then the waitress came back 5 min later and took our order. It was 3 on, not busy and all we ordered was the appetizer platter. Will not return. read more

I have been here several times, the best service I ever had was with Marion, otherwise the service is very average. The food is good, the place is clean, and the manager is always waking around. I was impressed to see the manager help carry out food for large orders. read more

I have been to lots of Applebees over the years. I like Applebees. It just seemed like during my visit here that the excessive corporateness seemed to overshadow the good points. It was like our servers all were reading the corporate scripts trying to upsell at every contact. You could hear them repeating the same lines over and over at nearby tables. The funny thing is that I don't remember feeling this way during my past visits at other locations, so I am not sure if the employees at this location are different in some way, or if the corporation has adopted a new improved system of brainwashing. The food was good as usual. I thought that the current menu special features were not that interesting (to me anyway) and seemed to be a lot alike, so if one of them did not appeal to you, neither would the others. I suggest a little more variety on the special features, but the menu still offered plenty of good choices. read more

Ordered a baked chicken breast with two sides: steamed broccoli & a baked potato. Asked for no butter on any of the food. I was informed by my waitress that the broccoli is pre-bagged with butter inside, so I could only have a kids portion. I settled for grilled veggies. The food came out, and the chicken was decent for a chain restaurant. The five slices of red pepper and zucchini were rubbery at best. The baked potato...was black inside. when I brought this to Kathryn's attention, she said they couldn't make another - they were out and it would take an hour for another. She offered neither an apology nor a solution. I was then to pick another item...my third modification to my original order: steamed green beans, no seasoning. They were brought out promptly but ice cold. As in, not even heated. I asked to speak to the middle-aged manager, and he said they could "microwave the beans again", again no apology offered. I oriented him to the fact that the meal had been, at best, a complete wash and inquired about quality control. He said no one checks the food. Ultimately, it was a sub par meal. It is unfortunate that this is the only chain in the region....perhaps other competition would push this restaurant to be of higher caliber and standards - for food, staff, and customer service. read more