Ordered a southwest-style wrap. Had a funny taste to it...this sudsy taste reminded me of childhood, and timeouts. I had my bf check it out, and upon smelling it, he knew why it tasted off. Soap. That's right, I had detergent/soap in my wrap. I hadn't complained, been rude, been picky, or sent anything back. So I'm not sure why my wrap was targeted, but needless to say, I lost my appetite. Granted this was back in '11....but there are just certain things that make me bypass a joint permanently. read more

Amazing service...good food and drinks are ok..would be ALOT better if they werent measured out..all over a great place for a quick meal

We always like Applebee's, when we come to the States. This one is as expected, but the service is a bit slow...

Melissa brought our drinks right away. She was polite and knowledgeable with the menu. She was patient while my 13 year old and her friend decided what they wanted. The kids ordered chicken tender/fries 2 for $20.00 with onion rings. My wife and I ordered from the 2 for $24.00 section of the menu. I ordered steak with sautéed onions and mushrooms while she ordered 4 chees mac n cheese with sweet chicken tenders. The meals were good. My steak was a bit inconsistent. I ordered medium rare and some of it was...while some of it was definitely medium. The reason I decided to write this review is the service. Melissa was fantastic and the manager came out and brought one chicken tender to my daughter on a platter and explained that they sent one plate out with one less tender. I said to my wife that the service would bring me back. 4 solid stars!! read more

This is probably the best experience I have ever had in a restaurant, from the moment I walked in the door, The host Jeffrey was more than helpful in assisting us to find the perfect place to enjoy our meal. Our server Mike Genese not only was amazing but got our food order exactly how we ordered it, he has quite the personality too. I will definitely be coming back. read more

Average quality family dining that also includes a healthy option menu.good for families or large groups.

I went to this Applebees about 6 months ago. I ordered a burger well done. When it came the burger was bleeding all over my plate, gross. Definetely not even close to well done. I called the waitress over and asked her why my burger was so uncooked, she apologized then took it back. I waited about a half hour for my new burger. At this time my best friend was already done eating. The new burger came out and when I bit into this one it was very pink inside. I sighed feeling like I just couldn't win in this situation. Also my best friend ordered a salad and noticed that the lettuce wasn't fresh and it had a stale, limp texture. She sent it back once to the kitchen to get an equally nad salad. Does this restaraunt not understand how to cook/make food? I honestly feel it would be very easy to catch food poisoning there. They don't seem careful about how their food is cooked. Ugh....skip this place. Go to TGIFs or Unos, much better choices than Crappybees. read more

The service was excellent - the food was very good and came out quickly. My waitress Maria recommended the wonton chicken tacos as an appetizer and they were outstanding. I had the salmon with a shrimp skewer and it was very good. I would definitely eat there again. read more

Very good place to eat. Our waiter was nice and very funny. The food came fast and our waiter wasn't at our table every 2 minutes while we were eating. read more

Michael, the guy who took our order over the phone was "the bomb", they may or may not be his words but he definitely made the night SO MUCH BETTER. We spent a very long day after driving 14 hours, unpacking my best friends new dorm room for almost eight hours, had barely water to drink and had failed to find a good place open on our way back home. After two failed attempts to get food, We pulled up to this Applebee's and didn't even have the desire to walk in and sit down, since were so tired, but as soon as Michael got on the phone he livened up the mood and was very upbeat, personable, and hilarious. Your very lucky to have such a great, fun person working for you, I hope he gets some recognition for how amazing he is. That kind of relaxed, natural, fun personality is hard to find. Thanks for making me laugh and being more than just a voice on the line to place an order. Seriously that makes all the difference in customer service. Kudos, Michael! Thanks for making me laugh and helping me enjoy the rest of the night. read more

The computers were down and the bartender was working her butt off. Sad to see the manager and the rest of the staff sitting around talking and eating without helping her out. But otherwise the food and the bartender service was great. read more

Hostess greeted us immediately and asked if we would like to sit at a high top. We did. Then we sat there for a few minutes without any kind of acknowledgement while a waitress walked up and held a conversation with a couple next to our table. When they finished their private conversation, she came to our table. That made me mad. This after I had been avoiding the place for months because of rude bartenders. Never again. read more

After many hours in the car, this particular Applebee's felt like an oasis of genuinely friendly people and kind service. I just wanted to hug our waitress, Melissa. She was great. We staggered in with two yelling and babbling young kids and a mother in law. I ordered a beer from Melissa for my husband (who had been the driver all day) before we even sat down. She nodded and got it quickly, then when he finished that, she offered jokingly to let him behind the bar to drink from the tap if he needed it. She got extra crayons for our daughter. She pulled out extra straws for baby. The food was decent, reliable. Most servers were pregnant. On the one hand, that makes them all the more understanding of exasperated parents and energetic kids. On the other hand, don't drink the local water. Unless you want to be in the family way like eighty percent of the women here. Overall this ordinary chain provided us with a wonderful respite in the evening of a very long day. We thank you, Melissa and the rest of the staff of Applebee's Auburn!! You do a great job. read more

We went here late afternoon on 2/13/12. Three stars for the food; ten stars for our waitress. She was friendly, attentive, and in the top 1% of waitresses we have encountered. She is an excellent representative for Applebee's. read more

Worst service I have experienced. I was seated and waited 15 minutes for a waiter and not one stoped. I would have given this restaurant 0 stars if it was possible. I won't be back ever. read more

This place doesn't deserve a star, not even one. I stopped in this location last night against my better judgment and before I walked in actually described the exact scenario that happened to me to my friend on the phone. I sat at the bar planned on order some food. Bartender continued to talk to two customers that were together never looked up had a waitress join her while they proceeded to have a conversation. Approx 10 minutes went by and she decided to take my drink order, gave me a menu. While I was reviewing the menu she washed glasses in front of me, I closed the menu before she finished washing the glasses, she never looked up dried her hands went to the other end of the bar and used her cell phone. She returned to the register in front of me at least 4 more times and never asked if I would like to place an order. I have been to this location before and its always the same service. This is a chain that should just close. I work on the same road so I have already shared my experience many times today. read more