Service, service, service Me: I came in at 9:45 and wasn't visited by my server for 15 minutes. She came just as I was about to walk out. This store is not busy at the moment. It's 10:22 and my drink is nowhere to be seen. Them: a party of five came in. They were seated at a small booth where four of them are absolutely filling it. The fifth person pulled a chair from a neighboring table on her own. There will be no room for her to set her food and drink. There is no room for the server to get in to serve them because the table is at the top of the steps in an awkward corner as it is. The hostess is absolutely inept to put this group where she did. There are MANY other better options here. This kind of (dis)service makes me frustrated. Where are the managers? read more

The most affordable outing you have have! Get the wanton tacos. You get 4 tacos! This will satisfy your taste buds and hunger! Now you sit back and drink read more

Applebee's Grill + Bar - Strawberry colada with a double shot - American Near Me - Carrollton, Georgia

We went as a group on a Saturday for a coworkers birthday. The food and service were bad. I always get the same thing and it is the oriental chicken salad. The pieces of chicken were huge super breaded hard as a brick nuggets. Over cooked and looked nothing like normally. My friend got a salad with baked chicken and it was bad as well. I paid 8-9 for a mixed drink. There was no alcohol in it. I don't drink so I would be able to tell of alcohol in it. I did tell the waiter nothing was good and he acted as if he didn't hear me. Our birthday dinner was ruined and I won't ever go back to this location again. Noah was our server. read more

We went for the first time last night and it was very slow there were plenty of tables open but they weren't sitting people had to wait 30-35 minutes just to be seated, then we had to wait a good 10 minutes just to place our drink order the sweet guy who's was running the bar was having to wait on the entire bar and multiple tables and clean up all by himself while multiple waitresses including the girl who sat us just stood around and hardly did anything. Along with the fact my fiancé and I ran out of drink because we were sitting at our table for a total of 30-40 minutes waiting to be waited on and served our food never got the ranch we asked for or refills. The chicken tenders I order due to being a picky eater were hard if I'm gonna order food I expect it not to be hard. All over bad service I mean if you're paying so much for a meal it should come with better service. read more

Our server LANE gave the best, most attentive, and professional service that we have experienced in years. He has renewed our faith in customer service. The food came out hot and the drinks were delicious. Way to go Applebee's...keep it up. read more

Chloe was amazing. I called ahead (20 min) to see if they could seat our baseball team. 20 plus ppl. They said no problem. Got there and it was set up. Chloe handled our table, got the orders in quick. Within 15 min of ordering our food was coming out. Refills were immediate. Food was great. Checks were separated and no one had any issues. And it was nice and cold inside!! I would come back here any day if I lived in the area. Now bring back Oreo madness!!!!! Lol read more

Very unsettling found hair in my food and nothing was done about it ‍ I tried contacting them multiple times just to hear the same thing over and over. read more

we sat at our table a good 15 minutes, no one ever came to take our order. looking around and looked like most everyone was either waiting on food or to order. we left read more

The food was good. I'll start by saying that. The service was not. We were sat in the bar area at a booth. The bartender was the server. The entire time she was incredibly rude and short. She snapped at us twice. When she picked up the money we set down with the check (to pay) she looked at the two twenty dollar bills and asked if we needed change knowing the bill was about $25. We said "yes please". She then returned and literally slapped the change down on the table and walked away. So no thank you. We will not return. read more

Sitting at table for 15 minutes without being waited on. Others seated after is were waited on. After 15 min a manager came over to wait on us and we just left. Couple at table across from us said they had the same treatment. Will never go back to this location. Wound up at Olive Garden with great waiter service. Cannot recommend this location for its terrible service. read more

Food is good. Service is good but so many people Are waiting and so many tables are available. That's a horrible thing ! Fill the booths /tables. Give people something to do but wait. This place needs a good manager ! Had to ask for a refill. The manager never came out to address my uncooked burger ! Burger meat should always be cooked fully. Took my meal off the ticket. Didn't even offer to recook it. Disappointed. I've always loved Applebees. read more

See all

My wife and I were at Applebees in Carrrollton on 2/2/24. We were seated promptly but it took over 10 minutes to be greeted by our server and get our drink order. I ordered water and my wife ordered a mojito. the server returned and said they were out of mint so we said make it without mint. She returned and said they couldn't make the drink. We got our food and my wife's chicken nuggets were cold, like they had just come out of the fridge. I wrote an email to the district manager and did not get a response from him, so I called the corporate headquarters and told them of our experience. I got a response from the general manager and she was apologetic. They offered me a refund and an additional free meal, I responded that I didn't want anything for free, that I just wanted good food and service. She made an excuse for her boss and said that the bar staff would not own up to not making our drink. I will never return to this restaurant even if they were to give me free meals for life. read more

This is the tale of an opportunity missed; a long-awaited chance at redemption squandered, and a restaurant that will apparently just hire any breathing soul to wait its tables. This, my friends, is the story of Erin, who - bless her heart - was making a quarter of a third of a half-hearted attempt to serve we weary and hungry patrons of the Carrollton Applebees last night, but who apparently forgot the "serve" part of "server" and just decided to wing it in a "what the heck, who needs a job" kind of scenario. You see, tonight was the first time my wife and I had set foot in an Applebees in almost a decade. We were dreadfully tired of the other places we eat out, despite them being fantastic ( Here's to you Irish Pub, Shuckers, and Thai Basel ) - and so we decided to go to the one place we hadn't been in 9 or 10 years - good 'ole Applebees. Maybe they were better? Maybe the food was better? Maybe the prices were better? Maybe, just maybe - the service was better? We walked in with high hopes, but soon found ourselves living our last experience at an Applebees and we almost left before we ordered drinks. That said, it was late - probably 9pm and we were hungry. And so, the rest of this horrible story: Erin took our drink orders. Two diet Co... hey, where is she going? I managed to say "TWO diet cokes" as she wisked away, no doubt wanting to provide us with the very best service. Or not. No? Read on... Shortly, we received our drinks. So far, so good except for the near miss on the communication that both of us wanted our own drinks, but crisis averted. Erin took our order. Check. Good job, Erin. She was apparently fairly proficient with a pencil and paper. Then, no Erin. No food. We waited. Approximately 30 minutes later, here comes the food, which let me tell you was absolutely mediocre at best. I mean, I hate to say everything was bad, but the truth is the truth is it not? The ravoli was dry inside. Imagine that!? And the "smoky sauce" was more like thousand island dressing warmed over with some bell pepper pieces from a frozen veggie bag that... I'm sorry - I digress. So the food was brought out by someone who was not Erin. Also, we had no silverware. After asking for something to eat our orange pepper nugget sauced cardboard pasta, again someone else brought us forks. Sadly, we then had to ask for napkins since there were none with the forks. Again, someone else brought us the napkins. You see where this is going? No? Just a bit further... After we ate about half of our meals ( each ), we decided it would be better dinner for our two dogs and we caught Erin between one of her many drive by's of our table and asked for the check and a box. To her credit, she did then ask us one time if we would like more diet coke. Also sadly, "the check" is now done via one of those stupid table top idiot box things and so I proceeded to play the "let's see if this one works" game with it - and paid the check. I gave Erin, who actually did almost nothing for us, a generous 10% tip. I think it was $3.65 cents or something close to that. It was about $3.60 cents more than her "service" was worth, but as my wife scowled at me, I said " I'm a nice guy and I feel generous." Apparently Erin didn't think my tip was generous at all, because by God she probably deserved more than that just for showing up to work and clocking in? Who knows. She came over to our table one more time because she had to since we old folks requested a paper receipt and bluntly asked if I was "figuring that thing out?" Yes, Erin... I figured that thing out and left you a pretty darn nice tip despite not seeing you for most of the hour and a half we were there. I didn't say that of course because - well, I'm a nice guy generally speaking and I kept my mouth shut so that I wouldn't offend her more than I was about to offend her when the receipt printed and she saw she only received a 10% tip. Fast forward 15 minutes later. The wife and I really didn't have anything better to do, so we thought we'd wait her out for our box for our leftover pasta mush. Surprise, surprise, she passed our table a half dozen times, flitting about left and right like a drunken hummingbird on acid, until my wife was finally ready to leave and said " Can we have our box, please?" Well, Ms. Erin did not like that one bit after the horrible tip we left her and she pretended to go and get our box. She waited on other tables, she talked to other employees and generally stayed far away from us, finally sashaying into the kitchen, never to be seen again. A few minutes later, however, someone with a box who again was not Erin, handed it to us without comment. Honestly, the food wasn't that bad I guess for what it is - I mean, it's not Chick-fil-A for pete's sake - But the "service" we got from Erin will ensure that it will be another 10 (or 20?) years before we try Applebees again. Good hire, management. read more

Waited 45 minutes for drinks. Waited another 30 for refills. Absolute trashcan juice of a bartender.

I went by my self and sat at the bar, the bar tender was friendly she came pretty quick. I ordered the bone in wings, it took a while for them to come out the were steaming hot and tasted good but $15 for 8 wings? I know prices went up still. I did order the Parmesan sirloin and shrimp and the extra shrimp for $1. when it finally came out it looked good, I always order my steak rare since most cooks over cook anyway no different today, but I guess the grill has a hotspot because one end was medium rare and the other end was actually well done. Nevertheless it was ok. read more

The Carrollton Applebee's has the worst service of any restaurant I have experienced since Covid. 5 waitress siting at a table having lunch. We waited 15 minutes and finally left the restaurant. The management must be suspect.looks like the waitress are running the restaurant. Don't know if the food is decent. We never got a serve. We will not return. read more

I know every place is short staffed, but we were seated and nobody came to our table so we left. Two servers went to three tables around use giving drinks, bills, to go boxes and asked if everything was alright. We sat there for almost 20 minutes and nobody said anything to us. Not even a I'll be right with you. I went for a Blondie but... read more

Today re-enforced why I dislike this Applebee's so much. Went just for the Riblets special. Took over 30 minutes for the first order. Service is terrible. Place was nearly empty and yet it took forever to get service. Too many good restaurants in Carrollton to waste half my day in this place. Never stain! Went today and knew better. Grilled chicken breast: awful flavor. Garlicky green beans: terrible. Flavored with garlic butter. Broccoli ok. Waitress never returned after serving. Empty water glasses. Check was rounded up so store picked an additional $.38. No big deal but who do they think they are? How about rounding down! Terrible policy. Will NEVER return. read more

Hey what can i say? Im a sucker for a quickie... a quick burger and beer during the rush hours of dinner ... This location is conveniently located off the highway and is right next to Publix and Target (perfect for the after grocery days) The price is fair, and the burgers are fair, but the service is always nice! My food always comes out on a timely manner, the many times I have been here there had been rarely any mess ups, the beer is always cold, and the staff is always smiling. I definitely enjoy this place. read more

There was no one in the restaurant, and they had every table dirty so it was a 10 minute wait. It took 8 minutes for drinks, 15 minutes for food order....the waitress also had her AirPods in. So that's nice. Probably why my order came out wrong :) read more

This place seriously needs attention. Pictures at tables has fingerprints with food residue. The ladies room inspection sheet was full of entries from the previous week. Employee on phone in the back of the restaurant. Have had better trips in the past. Food wasn't up to standard read more

This restaurant is by far horrible. A few weeks ago, a waitress spill a drink all over my clothing and today, I ordered some food just for them to call me with a horrible attitude and threw away my food. The workers are very unprofessional, the management is by far pitiful, the food isn't even good. This is by far the absolute WORST place to eat at. I DO NOT RECOMMEND GOING TO THIS APPLEBEE'S!!! read more

Used to love to eat here but it's gone downhill. Restaurant had just opened at 11:00 and the seats were dirty with food on them from the previous night. The plastic between the booths was filthy. Menu is extremely limited now, which I understand with everything going on. Went to order and waitress told us that we could get our meals 2/$20 with a free appetizer. Ok, great deal, let's do that! Got the bill and it was $29.99. When we questioned it the waitress said that what we got was actually 2/$29 and that it was a habit for her to say 2/20. She brought us the menu to show what she meant but when she previously told us the price she had already taken the menus from us. Anyway, the manager made it right with my sister thankfully. Probably won't go back though. read more

This Apple NEEDS HELP...Grilled Chicken Caesar Salad, lettuce had brown edges,chicken grilled was fried Dry.Two 6oz Steak cooked beyond Medium Rare... tough and mostly unchewable, lots of veins! Green Beans were cold. The kitchen forgot the shrimp on one of the meals..lot of nothing for $60. Beware! read more

I never write a negative review view unless I've been to someplace multiple times but with this place once was enough. I travel for a living and have been to countless Applebee's. Nonetheless, as soon as you walk in the place smelled really funny-bad. Ridiculously slow service. Lazy inattentive bartender. Stuff all over the floor that employees walking past never bothered to pick it up. Worst management ever. It's a dump. read more

Had lunch there today. I had anticipated the quesadilla as it used to be really good. Disappointed...it was bland and there was no resemblance between the bland folded tortillas I got with the picture of a quesidilla in their menu. That does it for me and Applebee's. My wife's cheeseburger was excellent, according to her. Go figure. read more

I had my dinner delivered tonight by a local delivery company. When I went back into the house I looked in the bag. I had ordered an appetizer and an entree. The appetizer was in the bag but no main course. I called the restaurant and was told the matter would be investigated but it might take a couple of days. Is this what they say to customers eating in? As if that weren't enough the appetizer was stone cold and one item smelled every bit like an old wet cigarette butt. I tried to revive the meal but after only a few bites I had to throw it in the trash. It was that bad. Pitiful, just pitiful. read more

Came with the family for a quick meal I had the steak and black bean soup when it came out it was slightly warm but they brought me a new one witch was hot and very good just wish the steak in the soup was cooked more to a mid rare to medium than well done but other wise really good and for my meal I had the bone in pork chop with garlic string beans and pecan and maple butter mashed sweet potatoes the pork chop was pretty good but a little over cooked the string beans were watery and bland not so great but the sweet mashed potatoes were awsome and our server was great and made sure we were enjoying our meal and that every thing was right plus they had a special on Sam Adam's drat buy one get one free and a free glass witch was great and for that reason I gave them 4 stars instead of 3 not the best meal but not the worst I've ever had overall I left satisfied read more

See all

It always smells like mildewed mop water in this place. If you can get past the smell you are in for long waits, poor service and mediocre food. You'd be better served going to a fast food restaurant bc that is the same care that goes into your food here. Hard pass. read more

We use to love to go here and and eat lunch. But, within the last few months it has went down hill. Under new management. Walked in today went to restroom. It was 11:45 am, trash was overflowing. Sit at table silverware was dirty. Menus were wet and nasty. And horrible server. We placed order then decided to leave. Will not go back unless under new management!! So sad to see a great restaurant under management that doesn't clearly care. Plus, the server. read more

The food was pretty not bad, as expected for the average Applebee's but the restaurant itself was filthy. The plexiglass dividers were covered in tiny handprints and snot marks and I've seen porta-potty's cleaner than the ladies restroom. Service was friendly and attentive but very slow. read more

It was good, steak was what I wanted Mac and Cheese was good, service was so so 45 mins. I had a party of 12 maybe that's the reason overall good place will come back read more

I had lunch at Applebee's yesterday and the food was wonderful. I chose the pick 2 lunch combo with chicken tortilla soup and thai shrimp salad. I loved the fact the calorie count was low and still plenty of food to fill me up and the taste was great. The staff was very friendly and the restaurant was clean. I will definitely be back. read more

we ordered to go and we had waited outside for a while (the food was done) so finally after about 10 min we go inside and see what's up (it isn't busy) we walk to the bar because nobody was at the stand to get your to go order and the girl took forever and told us to go wait by the stand that nobody was at about 4 employees look me dead in my face and no help finally this nice lady finally got us our food and we left (the food was cold) overall we waited forever and the customer service is absolutely terrible I don't recommend please find a different Applebee's! read more

Not much to say besides the fact that I love this Applebee's. I'm in college, and I work crazy hours. Saturday night Applebee's was closing at 1 AM, but I didn't get off work until about 12:30 and the employee that I spoke on the phone with was very understanding and still took my order. They also gave me the time to get there and pick up my food. Everyone that I came in contact with was very nice, they brought my food out of the kitchen very quickly also. I ordered a cheeseburger meal and a side caesar salad, both entrees were AMAZING and tasted fresh. Thanks for the great service! I will be back. read more

Had to stop on my way to Atlanta. Was really good foood. I had awesome service as well. Will stop on my way back home as well!!

Came to Carollton for work. Generally, Applebee's would be the last place I'd go. Not that I'm a snob, I just prefer to find local spots. Tonight, that really wasn't an opportunity. My co-workers; Gene, Dan, and myself came in and we're happy we did. We were immediately greeted by a hostess, and quickly found seats at the bar. The bartender...I believe her name is Tiffany, couldn't have been more awesome. Apparently it was karaoke night (another first for an Applebee's outing) but the dj was great, and introduced himself to everyone in the bar. He was great. (We're in the south, so a lot of country, but a lot of other types too. He was good.) The bartender (Tiffany, or that's what she told me) was great. Def come back...not that it changed my opinion of Applebee's, but would come back to this particular location again! read more

Haven't gone to an Applebee's restaurant in a while but decided to because $1 margs. They weren't that great, what was great though was the food ! Loved the chicken wonton tacos it's cheaper if u get the 2 for 9.69 which our server did point out after I had order a single order of them @ $7.69. Ordered the seasonal drink, Dracula's Juice which was delicious ,only thing is that it didn't come with any of the decorative berries because they had run out. So not picture worthy. I had the cedar grilled lemon chicken, the chicken was good but the rice I did not like. Our server seemed a bit lost but he did a good job in the end. I definitely will be coming back for some more wonton tacos ! read more

Wait staff and hosts were great. The kitchen is the problem. There was a ton of salt on the chips. Couldn't eat most of them. My Caesar salad was swimming in dressing. My potato was hard. My medium rare steak was medium well almost well done. I had to send it back, which is something I have never done before. The second one came back more done than the first one. They then wanted to try a third time. Uh, no. They compted our bill $8. The manager was unprofessional and acted like it was his first day. I will never be back. read more

I am appalled at the service we had! It was myself and my 2 daughters with 2 babies in 2 carriers and tried to see if we could sit at a table instead of a booth to have more room and were told "We dont have any servers in that section". My daughters and I will never go back there! I could not believe the way we were treated! read more